Marketing Manager - L'Occitane, Chalhoub Group, Riyadh

 Marketing Manager - L'Occitane, Chalhoub Group, Riyadh

What you'll be doing 

At Chalhoub, we share incredible experiences together! As a Marketing Manager you will be responsible for the strategic development of the marketing plans and in communicating the marketing performance objectives, making sure that progress is always on track and aligned towards strategic objectives. 

Managerial

Develop the Marketing Department policies and procedures in order to ensure the fulfilment of organizational requirements

Oversee the operations of the Marketing Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution

Monitor the yearly budget of the Marketing Department and control expenditure to ensure optimal use

Marketing and Strategic Operations

Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers

Participate with Brand/ Product Managers and/or the Division Manager in setting up the yearly plan suitable for the market and as per the brands guidelines

Participate with the General Manager in strategic meeting with suppliers, regional teams…to negotiate commercial conditions (margin, animations, exclusivity…)

Monitor the market trends, identify new target markets and determine potential positioning

Coordinate with suppliers, contractors, logistics, marketing and merchandizing with regards to new openings, closing or renovation operations

Maintain smooth relationship with the suppliers and business partners

Reporting

Follow up on sales reports and use information to take action when necessary

Record, monitor and analyze market trends, competitor activities and provides suggested action plans

Provide the General Manager with quantitative and qualitative reports using data from market studies

Financials

Assist the General Manager in defining the yearly strategic plan for the network and in preparing the yearly budgets and forecasted sales

Develop pricing strategies, balancing firm objectives and customer satisfaction

Manage the organization's resources within budget guidelines

Provide prompt, thorough, and accurate information to keep management appropriately informed of the organization’s financial position

Team Management

Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

What you'll need to succeed 

Bachelor’s degree in marketing, business, or related field

Excellent written and verbal communication skills

Proven experience developing marketing plans and campaigns

Strong project management, multitasking, and decision-making skills

Metrics-driven marketing mind with eye for creativity

Apply Here:

https://careers.chalhoubgroup.com/jobs/1328369-marketing-manager-l-occitane

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Retail Manager, Chalhoub Group, Doha

 Retail Manager, Chalhoub Group, Doha

What you'll be doing 

At Chalhoub, creativity is a team effort! Working as a Retail Manager you will be responsible for ensuring that Store Directors/Managers maximise the commercial performance of their retail shops and deliver exceptional Guest Experience. You will also be responsible for establishing a bridge between back-office and their network of stores which they control/audit on a continuous basis and implement corrective solutions and actions.

You will understand the brand strategy and cascade within your given network

In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs

Implement Brand guidelines taking in consideration each market specifications

Agree on a yearly calendar of sales with commercial team

Control discount and margins to insure constant business profitability

Follow up periodically on the sales figures per line and stock at hand (Sell-Out)

Manage potential shortages, review orders and inform merchandising team on the status

Record, monitor and analyze market trends, competitors activities

Provide commercial with quantitive and qualitative reports using data from market studies and in-house system

Define sales target per sales team member

Manage the P&L for the brand at hand

Monitor the performance of the brand and send recommendation

Manage the organisations' resources within budget guidelines

Provide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial position

Develop and motivate team members to ensure transfer of know-how and continuous positive work environment

Monitor team members performance and provide formal and informal feedback and appraisal in order to maximise efficiency

Apply Here:

https://careers.chalhoubgroup.com/jobs/1328549-retail-manager

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What do you expect from ‘YOUR’ CV?

That it should be as unique as you, right?

It shouldn’t be just another copy-paste job.

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Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?

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4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.

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Fashion Consultant - Swarovski Vendome, Chalhoub Group, Doha

 Fashion Consultant - Swarovski Vendome, Chalhoub Group, Doha

What you'll be doing  

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 

Drive client relationships within an omni-channel approach 

Provide pre-buying feedback on products 

Drive eNPS through people experience initiatives and culture 

Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 

Ensure click and collect are conducted within SLAs (Service-level agreement) 

Ensure customer data is properly captured in adherence to marketing team requirements 

Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 

Support with in-store marketing events and activations 

Keep abreast of all brand social media activities and campaigns 

Drive sell-throughs within the store 

Support in-store CX initiatives 

Provide input to what’s working well/what’s not working well within the store 

What you'll need to succeed  

Strong English communication skills

Apply Here:

https://careers.chalhoubgroup.com/jobs/1328927-fashion-consultant-swarovski-vendome

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What do you expect from ‘YOUR’ CV?

That it should be as unique as you, right?

It shouldn’t be just another copy-paste job.

It should show you in a way you actually are.

Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?

Dubai-Forever.Com’s CV Writing Service is amongst the best-rated in the entire MENA region. Here's why...

Shabbir Kagalwala, the professional CV writer:

1) 19 years experience of CV writing especially targeted towards the MENASA region.

2) MBA in Human Resources from XLRI, a highly reputed Management school in India, also among the best worldwide.

3) BA in English & Literature from St. Xavier's College, Mumbai, India.

4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.

5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.

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Marketing Executive - Tanagra (UAE National)- Chalhoub Group, Dubai

 Marketing Executive - Tanagra (UAE National)- Chalhoub Group, Dubai

What you'll be doing 

At Chalhoub, we share leading brands with the world. As a Marketing Executive you will be responsible for handling advertising and promotional activities, the customer database, marketing and promotional plans as well as working with the commercial team for main customers.

Advertising and Promotional Activities:

You will assist in building marketing plan / calendar for the different chains/brands/ markets in close co-operation with the Department Manager and the Brand’s marketing departments 

Be involved in all aspects of marketing and media from planning, advertising, promotions, public, media relations, product development and research

Build, maintain and update good database (CRM) through consolidate information from shop floors

Carry out local market research, customer survey, assessing customer demands, brand positioning, monitor competitors’ activities, and evaluating market campaigns

Channel all suppliers and customers information (animation / training / launch plan) to stores/shop managers, area, and Department/ Division Manager

Communicate all required information about animation / visibility to the suppliers

Coordinate with advertising agencies and clients on media plans 

Customer Data Base:

Define the media and PR plan by briefing the advertising agency

Ensure preserving the image of the brand at the POS by respecting its merchandising guidelines 

Follow up closely on the plans’ implementation, schedule and activities in all concerned markets 

Handle the marketing plan forecast and the marketing plan orders 

Handle translation of all the documents

Inform purchasing supervisor about marketing activities to ensure the availability of the stock timeframe

Liaise with the different departments to build the latter

Manage and coordinate with concerned parties for the production of marketing materials being from leaflets, visuals, podiums, flyers, and preparing necessary photo shoots to pro reading press releases

Manage the various marketing budgets to organize corporate above the line and below the line promotional / advertising activities and corporate items purchase

Marketing and Promotional Plans

Meet and discuss with local suppliers for all marketing bookings and animations

Monitor windows, podiums and any other promotional area ensuring promotional activities throughout the year, in coordination with the design department (3D)

Organise, attend events, and exhibitions

Participate in relevant projects and community activities as and when needed

Plan and follow-up on promotions in coordination with the different area managers and the training and promotion manager 

Prepare monthly management report comparing the budget verses the stock

Prepare monthly updated report of expenses

Present the various marketing plans to the stores/ shop managers and ensure its proper implementation

Secure sponsorship to assist with the publicity and funding of marketing projects

Send the catalogues, new price lists and miscellaneous information to the customers

Splitting the media investments by product line and by media support to respect the brand’s media strategy and the total budget initially set by the Area Manager/ Department Manager 

Suppliers/Customer Relationship:

Work in coordination with commercial team and list objectives for main customers

What you need to succeed:

University Degree in Marketing

Team Player

Communicator

Creative

Analytical

Business Acumen

Apply Here:

https://careers.chalhoubgroup.com/jobs/1332660-marketing-executive-tanagra-uae-national

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Digital Stream Lead- Chalhoub Group, Dubai

 Digital Stream Lead- Chalhoub Group, Dubai

What you will be doing 

As a Digital Stream Lead, you will be leading the continuous improvement stream within the eCommerce Tech team.

This role will focus on driving financial, operational, and business growth results for eCommerce platforms. You will be required to co-design, execute, and lead Digital eCommerce improvement initiatives of varying size and complexity. This will also require a high degree of collaboration with other streams and key external stakeholders.

What you'll need to succeed 

Participate in the overall eCommerce roadmap planning with the eCommerce business Product teams.

Collaborate with the business product managers and stakeholders and act as a liaison between technology, business units, and external parties to identify areas of improvement of business process, execution, and operations.

Lead the digital lifecycle; implementation of large, complex solutions from establishing project requirements and goals to solution go-live

Responsible for the execution of the eCommerce enhancement program.

Lead frontend/backend engineers; guide them from design to deployment.

Work closely with the stakeholders to understand the current business processes, technology involved, volumes, and the problem statement

Identify and suggest various opportunities to improve efficiency and functionality

Drive technical discussions with the engineering and architecture teams and create to improve the overall platform quality and performance

Co-Design and develop with the Web Analytics teams business metrics and insights, to measure the impact and value of the delivered initiatives.

Your Profile:

University Degree in Computer Science or Computer Engineering.

7+ years of experience in leading Digital streams & transformation preferably focused on continuous improvement.

Expert in:

Agile delivery methodologies

Communicating with businesses and developers

Managing business stakeholders & expectations

Managing offshore development teams

Experience with:

commerce SaaS systems (sfcc, Shopify)

eCommerce tech architectures

technologies like: react, nodeJs,

cloud computing: AWS, GCP, azure

API technologies: rest, graphql

Demonstrable experience of success within a range of complex project environments and sectors

Effectively articulate technical challenges and solutions, deal with loosely defined problems and fast-changing requirements, and think abstractly

Excellent communication skills, with the ability to synthesize, simplify and explain complex problems to different types of audiences.

Apply Here:

https://careers.chalhoubgroup.com/jobs/1332081-digital-stream-lead

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