Fashion Consultant - Swarovski Vendome, Chalhoub Group, Doha

 Fashion Consultant - Swarovski Vendome, Chalhoub Group, Doha

What you'll be doing  

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 

Drive client relationships within an omni-channel approach 

Provide pre-buying feedback on products 

Drive eNPS through people experience initiatives and culture 

Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 

Ensure click and collect are conducted within SLAs (Service-level agreement) 

Ensure customer data is properly captured in adherence to marketing team requirements 

Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 

Support with in-store marketing events and activations 

Keep abreast of all brand social media activities and campaigns 

Drive sell-throughs within the store 

Support in-store CX initiatives 

Provide input to what’s working well/what’s not working well within the store 

What you'll need to succeed  

Strong English communication skills

Apply Here:

https://careers.chalhoubgroup.com/jobs/1328927-fashion-consultant-swarovski-vendome

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