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GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
Job Summary
The Technical Trainer supports our client to achieve its retail network competence goals by delivering technical training to technicians of client distributors across Middle East.
The Trainer delivers training to technicians from Middle East distributors. The training covers core curriculum, new product information and additional topics. Training takes place either in the Training Center or using a virtual-learning platform.
The Trainer is responsible for ensuring learners grasp the course information and can perform the tasks described in the course learning objectives. The Trainer uses training satisfaction survey feedback to adjust and improve his/her training performance.
Deliver automotive technical training in blended learning design.
Assist staff in the provision of technical advice within the automotive retailer network
Deliver new product launch trainings, as well as technical assessments.
Maintain a continuous awareness of all requirements associated with assigned courses
Working directly with Training Managers, either lead or contribute to the development of new course material, or amend existing material
Use LMS to monitor and maintain the quality of the training provision
Attend customer sponsored “Train the Trainer” workshops
Continue professional development formally through our client and GP Strategies initiatives, and informally through self-study and monitoring training satisfaction survey results
Manages tools and equipment being used in training, requesting maintenance and reporting breakages and loss as required
Quality / Health & Safety (H&S)
Rigorously follows Health & Safety procedures
Highlights and explains Health & Safety procedures to learners and monitors learners.
safety behavior throughout training
Identifies and takes immediate action to mitigate risks.
Reports to: Senior Training Administrator, Middle East Project – GP Strategies
The designation of Trainer seniority (e.g., Junior Trainer, Trainer, Senior Trainer) can differ between GP Strategies and the client. A client designation is based on the trainer’s extent of training certification. GP’s designation reflects the team’s internal organisation and additional responsibilities that are not client-facing.
Physical Demands
Based full-time at our clients Middle East Training Centre, some days can be worked from home, based on agreement by supervisor and the client.
International travel will occasionally be required for either face-to-face training at distributors throughout the Middle East region, and events.
Qualifications
3+ years’ experience as a Technical Aftersales trainer or minimum 5 years working experience in a modern automotive dealership with 12 months of technical training delivery
Experience of delivering technical training in the areas of Drivetrain, Electrical, Interface, Chassis
Proficient in MS Office suite
Excellent soft skills (e.g., communication, social, respect for different cultures etc.)
Excellent verbal and written communication skills in English (Arabic is a plus)
Media competences (VCT, handling modern media e.g., flipcharts, PIN board, MIRO etc.)
High coaching competences (the ability to guide others in reflection and self-knowledge)
Passion to deliver high quality delegated focused training which meet the local market.
Self-starter and driven and willingness to travel.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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