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Job description
Technical Product Manager, RB&S IT MENAT - 0000JFO2
GCB 4
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Role Overview:
MENAT Retail Banking and Strategy Technical Product Manager role highly focusses on delivering distinctive value on strategic product iterative delivery within WPB Retail Banking and Strategy Products MENAT region. Related skills for this role include but is not limited to strong knowledge around Cards and Loans Products, Vision Plus processing platform, Credit Control services including decision systems, Mobile and Internet Banking centric borrowing and servicing capabilities, Domestic and International Payments systems, Credit Bureau etc and conversant on various surround applications such as HUB, Staff Channels, Customer Channels, Data & Messaging, Utilities, Alerts, Operations, BI systems, external interfaces like Visa, MasterCard, Central Bank Schemes, ATM and Payment networks etc. along with knowledge on products, features and services offered. This position involves regular interaction with IT and non-IT senior stakeholders and therefore requires strong techno-functional skills, stakeholder management and subject matter expertise across Lending/Payment Technology. In addition to this, the scale of the RB&S portfolio across MENAT requires candidate with strong organisational and leadership skills, with the ability to empower and delegate as suitable. The role holder will play a pivotal role in supporting the function that has an overall, end-to-end responsibility for overseeing and providing leadership on all product capabilities and technical interdependencies as well as understanding and appreciating the Business needs and implications of lending products and systems. Overall knowledge about the features offered by the product suite, market dynamics and competitor products add value to the role to uplift the business capabilities in the geography.
The products and platforms span across MENAT markets covering UAE, Egypt, Qatar, Bahrain, and Turkey.
Principal responsibilities:
The role holder is responsible for the overall set of wide-ranging capabilities which include but not limited to:
· Work as a technocrat in driving product planning, roadmap development, feature slicing, feasibility assessments, and high-level design of RB&S MENAT systems or subsystems. Lead, govern, manage and deliver technology capabilities for RB&S Tech MENAT as techno functional SVS Delivery manager.
· Collaborate with business, technical architecture and other stakeholders to identify product / customer requirements, assess impacts to other data and systems, consider available technologies, perform cost-benefit study and recommend solutions, collaborating closely with the engineering team in building out new features.
· Work with business entities, partners, and service providers in providing technical solutions best suited for business initiatives, and act as the key point of contact for the WPB RB&S Technology Business in MENAT region.
· Work with Group IT Product work streams and Architecture to align and adopt strategic platforms and products for regional deployments while adhering to the Group’s enterprise architecture, FIM and regulatory requirements.
· Understand the budget assigned and work with the programme to raise and control change as necessary, through strong Change Management adherence.
· Work with project working group and Steerco stakeholders, collaborate and influence senior management and business partners for all key programme plans, commitments, and changes.
· Reliable, dependable individual, able to monitor and report on the product roadmap and intervene when projects go off track and additionally will also continually re-assess the likelihood of operational risk occurring for project deliveries. Proactively managing risk and issues to increase delivery assurance of WPB Retail Banking and Strategy Technology projects.
·Ensure consistent Software Engineering, Software Deployments and Architecture Compliance within the region for all WPB Retail Banking and Strategy Technology Systems, holding teams to the highest standards as per Region and Group requirements.
· Own the WPB Retail Banking and Strategy Technology products within multi-disciplinary agile teams to deliver excellent new products and/or iterations to existing products to meet user needs. Working in collaboration with the regional and Global Product Owners to ensure the best outcomes.
· Build and maintain effective business relationships across the global businesses and regional teams, understand key drivers and metrics, and effectively prioritize competing demands from several lines of business.
· Provide IT expertise and consultancy to regional and global business for the long-term benefit of the Group regarding WPB Retail Banking and Strategy Technology.
Requirements
To be successful in the role, you should meet the following requirements:
· Graduate or higher qualification in an IT discipline with 10+ years of technology experience in WPB Retail Banking and Strategy Technology covering Cloud Foundry (PCF), Mule soft, Service monitoring, and dynamic/technical platforms in line with group future state architecture.
· Knowledge of service-oriented architecture, strong understanding of modern API’s enablement, RESTful services, SaaS, IaaS, PaaS, building services, technical product development, and project management
· Experience of managing 3rd party vendor agencies and consultancies
· Have experience working with Agile lifecycle, tracking and process management tools, e.g. Rally, JIRA
· Ability to work in an unstructured and changing environment, competent at managing an ever-changing backlog and can pivot on strategy and priorities when business needs arise
· Good knowledge of IT policies and practices combined with IT hardware, software, operations, and networks experience
· Proven ability to rapidly build relationships with key stakeholders, selectively communicating technical ideas to both technical and non-technical stakeholders
· Excellent communication skills and an understanding of how to work with global teams to be effective across video conferencing, email, messaging, time zones
· Able to broker agreement between IT and the business in a tactful and non-aggressive way
· Ability to question and reduce costs without impacting on quality of delivery
· Energetic, positive attitude and team player, having a sense of urgency and enthusiasm in developing a best-in-class product.
for further details and application information please visit our careers site, searching under reference number 0000JFO2
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.
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