Senior DevOps Engineer- Mashreq Bank

 Senior DevOps Engineer- Mashreq Bank

Job Purpose

To deliver and maintain IT-applications and –services in order to realize the Mashreq strategy in the field of information technology. Engineers in this job category work in an agile way, in squads to deliver short-cycle full-fledged IT products. 

The Senior DevOps Engineer is responsible for the system to work as front liners. Their role is to define strategy and lead the implementation of DevSecOps pipelines with Mashreq digital and non-digital journeys. Orchestrates build and release pipelines and ensure seamless application promotion for all the digital squads. Provide necessary support to Agile coach, scrum master, development squads and automate complete rollouts including non-production and production for all the applications which includes APIs, Database promotions as well. Also ensure the container platform configuration setup and availability in azure cloud environment.

Key Result Areas

Uses his/her technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives, demos)

Consults with the team about what is needed to fulfil the functional and non-functional requirements of the IT product to be build and released 

Define and orchestrate the DevOps for the IT product, Enable automated the unit test in line with the customer’s wishes and IT area’s internal ambitions and reviews colleagues’ IT products. 

Define, designs and enable automated builds and automated tests IT products (functional, performance, resilience and security tests). 

Performs Life Cycle Management (including decommissioning) for IT products under management

Define and Improves the Continuous Delivery process

Sets up the IT environment, deploys the IT product on the IT infrastructure and implements the required changes.

Sets up monitoring of IT product usage by the customer

Knowledge, Skills and Experience (Continued)

12 to 15 years of overall experience and 4 to 5 years experience as a DevOps Architect in defining the solution and implementing it common on-premises and cloud platforms with scripting languages and frameworks expertise

Expert in Azure DevOps services

Hands-on in Pipeline creation using the templates and enhance the existing templates based on the needs

Able to perform Integration by coding the templates with various DevOps tools like SonarQube, Veracode, Twistlock, Ansible, Terraform, hashicorp vault and UCD.

Implement Azure test plan setup and configuration with pipelines

Automate cloud-based deployments for Springboot Java, reactjs, nodejs, .Net core and using native K8 and AKS/EKS/OpenShift

Experience in setting up Kubernetes cluster with ingress controllers (nginx and nginx+)

Experience in Azure files and synz solution implementation

Experience in Logging and mentoring using Splunk, EFK and ELK

Experience in Middleware on-premises automated deployments for WebSphere, Jboss, BPM, IIS and IIB

Expert in OS - RHEL, CentOS, Ubuntu

Knowledge on IBM cloudpak using redhat OpenShift

Basic application development knowledge for cloud native and traditional apps

Experience in API Gateway ad API deployments

Nice to have knowledge of immutable infrastructure, infrastructure automation and provisioning tools

Strong understanding of Agile methodologies

Strong communication skills with ability to communicate complex technical concepts and align organization on decisions

Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply

Utilizes team collaboration to create innovative solutions efficiently

Passionate about technology and excited about the impact of emerging/disruptive technologies

Wants to unleash inner self-starter and work in an environment that fosters entrepreneurial minds

Believes in culture of brutal transparency and trust

Apply here:

https://contentdelivery.mashreqbank.com/career-portal/External/FO/components/details.html?jobId=795&jobTitle=Senior%20DevOps%20Engineer

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Senior Mortgage Advisor- Mashreq Bank

 Senior Mortgage Advisor- Mashreq Bank

Job Purpose

To source mortgage loans to salaried individuals & individuals owning businesses in UAE & to maintain strong relationships with existing customers of the bank.

Key Result Areas

Acquire High Net Worth mortgage customers for the Bank e.g. Private Banking.

Consistently exceed monthly KPI targets & achieve monthly sales targets in the financial year.

Lead mortgage business development initiatives within targeted segments, real estate partners and approved mortgage brokers and in residential and commercial developments.

Adhere to all policies with regard to KYC/ AML as set out by the Bank from time to time.

Should be fully accredited for selling mortgages & Islamic solution.

Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Follow market intelligence including internal needs & competitor activity

Maintains professional, technical and product knowledge by attending various trainings & sales workshops as guided by the management.

Ensure control requirement of the business are adhered to in line with Bank policies to ensure quality growth in business

Knowledge, Skills and Experience

Sales experience in field of Mortgages.

2-3 years of banking experience with minimum 1 year in Mortgage sales/

Adequate knowledge of products, service policies and processes of mortgages

Apply Here:

https://contentdelivery.mashreqbank.com/career-portal/External/FO/components/details.html?jobId=742&jobTitle=Senior%20Mortgage%20Advisor

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Senior Relationship Manager – Lease Rental Discounting, Mashreq Bank

 Senior Relationship Manager – Lease Rental Discounting, Mashreq Bank

Job Purpose

To deliver the Lease Rental Discounting sales targets and to maintain strong relationships with existing clients of the bank.

Play an active & integral role in deal origination efforts and coordinating between client and product team(s) in the mandate execution.

Maximize utilization of approved Credit limits, by facilitating transactions & addressing Operations &/or Documentation requirements

Responsible for credit risk assessment, risk rating and structuring of facilities for assigned corporate relationships working with Credit Relationship Managers (CRMs), meeting the customers, preparing Credit Proposals (CPs) and liaising with Wholesale Risk Management (WRM) and the Compliance Unit to resolve all queries related to risk and compliance issues, respectively

To achieve assigned financial and nonfinancial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).

Actively source new-to-bank customers and generate new business from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.  

Key Result Areas

Achieve monthly sales targets of the team.

Identify and develop opportunities to maximize penetration in key markets & free zones.

Acquire and build a portfolio of relationship clients through Lease Rental Discounting Business and other Front-end revenue products within the defined target market of Business Banking

Enhancing the relationship revenue from new and existing portfolio of borrowing and non-borrowing accounts by cross-selling and up-selling products.

Manage existing & new Lease Rental Discounting relationships.

Responsible for the assigned assets, revenue and liabilities targets.

Ensuring that the Risk reward equation is maintained by charging optimum pricing as per the segment.

Responsible for quality and soundness of Lease Rental Discounting portfolio (Monitoring all assets products maturities, KYC reviews, monitoring for due diligence, anti-money laundering procedures etc.)

Control daily activity i.e. Calls, Appointments, Meetings, Closures, References, Cross Sells to achieve targeted sales numbers.

Ensure to achieve all KPI and KPA standards that include phone calls and face-to-face visits besides monthly financial targets.

Identify and segments target market and develop new business to broad base the portfolio and pursue growth opportunities.

Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.

Liaise with superiors and direct reports within the business unit, Risk Management and related enabler units within the bank to achieve business objectives.

Knowledge, Skills and Experience

In-depth understanding of multiple product areas of the bank, thus having the capability to constructively engage with client senior management to drive new business opportunities

In-depth knowledge of the Bank's policies and operating systems.

Understanding of economic trends vis-à-vis understanding of regional / global financial markets.

Strong credit and marketing skills along-with intuitive / judgment skills to evaluate risks beyond the obvious.

Strong interpersonal and communication ability.

Minimum 5 - 10 years of relevant experience is required.

Apply here:

https://contentdelivery.mashreqbank.com/career-portal/External/FO/components/details.html?jobId=709&jobTitle=Senior%20Relationship%20Manager%20%E2%80%93%20Lease%20Rental%20Discounting

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Senior Vendor Manager- Mashreq Bank

 Senior Vendor Manager- Mashreq Bank

Job Purpose

The DTO team are looking for a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Senior Vendor Manager.  

The ideal candidate will have a track record of successful technology vendor management in a banking context, be an effective leader and communicator, and have experience in setting out data-driven vendor performance strategies.

Key Result Areas

Relationship Management

Own vendor relationships and performance framework from design through to implementation

Establish regular communication with each vendor to review progress against goals and priorities (e.g., spend, contractual and non-contractual SLAs, issue resolution)

Lead negotiations with the vendors setting new KPI’s and service level agreements based on organizational requirements / strategic objectives

Actively identify new vendors and opportunities to ensure sufficient capacity coverage

Identify duplication / gaps in the vendor or service providers list

Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges

Manage the interaction between vendors and internal stakeholders within to provide adequate visibility of interdependent initiatives and programs

Develop ongoing partnership-based relationship to obtain regular updates on status of programs / technology assets

Facilitate and help resolve issues between stakeholders

RFI / RFP management - prepare and manage / orchestrate RFIs and RFPs for vendors for each function, as needed.

 

Vendor Performance Review & Management

Experienced in reviewing technology / technology service contracts

Track existing or set up new metrics as required to validate vendor performance

Track and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics

Liaise with vendors to understand issues and barriers to meeting performance targets

Develop and implement performance improvement plans, working cross functionally with internal and external stakeholders

Conduct quarterly business reviews with vendor to address issues and explore new opportunities to improve program / technology portfolio profitability

Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions

Assess quality of delivery / implementation / service provided by 3rd parties

Able to convert performance data into remedial action plans

Risk Management & Reporting

Perform biannual risk reviews to update and refine business continuity and mitigation plans, and report on risks pertaining to the relationship

Prioritization of vendor risks / issues identified by business units through to resolution management

Report on performance in weekly and monthly forums with senior leadership.

Evaluate potential vendors using developed and agreed criteria to support business requirements

Set time bound targets for remedial activity

Key Result Areas (Continued)

Digital Vendor management

Review of organization wide digital assets from a vendor management perspective

Review annual maintenance contracts with software providers / hardware providers

Contract negotiation & renewal support – Support the bank’s review of contracts and provide expert input into contract development process including a view of norms and competitive agreements in each space

Understand new products and services being developed / championed by 3rd party contractors / technology vendors / software service providers

Experience of building portfolio dashboards presentations

Problem solving and root cause identification skills

Experience in developing structural solutions to problems identified

Create and distribute surveys to assess vendor performance against predefined factors

Able to look for sustainable cost savings / increased inefficiencies through analysis of vendor performance

Ongoing competitive assessment of vendors to maintain an understanding of the functionality / service provided by each vendor and able to make recommendations of competitors to move to if financially / performance analysis justifies

Other duties and responsibilities

Support PMO and the Senior Vendor Manager on any projects that involve the vendor including coordinating communication, ensuring vendor is aware of and engaged in project cadence, etc.

Support financial analysis of vendor spend and review of vendor invoices including coordinating remediation of any discrepancies, answering questions, etc.

Provide reports and MI on vendor’s overall status, compliance with contractual obligations, SLAs, etc.

Support annual planning and budget development with costs and estimations for vendor-related spend and plans

Build strong relationships with Procurement teams to ensure the vendor’s list is understood from an in flight and pipeline management perspective

Knowledge, Skills and Experience

University Degree related to Business Administration, IT, Information Security or similar work experience, Procurement

ITIL qualifications desirable

Strong channel/relationship management experience in a banking technology context

Minimum of 9-11 years working experience in the technology / software vendor channel space

Outstanding professional communication, attention to detail and organizational skills

Ability to manage vendor expectations and/or escalations from stakeholders in a timely manager

Apply Here:

https://contentdelivery.mashreqbank.com/career-portal/External/FO/components/details.html?jobId=837&jobTitle=Senior%20Vendor%20Manager

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As part of our Customized Job Hunt, we browse many leading sites online to search the best vacancies for you. A dedicated online search executive literally scans the web, searching matching job opportunities for you.

Navigate here for more information: 

https://www.dubai-forever.com/customized-job-hunt.html

Team Manager - Business Banking, Mashreq Bank

 Team Manager - Business Banking, Mashreq Bank

Job Purpose

Lead and manage Trade and Working Capital and Merchant overdraft business constituting a team of RMs and ARMs. Actively work with Unit Manager and support the RMs in meeting their pre-set financial and non-financial objectives.

Key Result Areas

Acquire and build a portfolio of relationship clients through Trade, working capital, Term loan and Merchant overdraft, Loans and other Front end revenue products within the defined target market of Business Banking

Drive the team on enhancing relationship revenue from new and existing portfolio of borrowing and non-borrowing accounts by cross-selling and up-selling products.

Manage existing Trade and Working Capital, MOD relationships.

Responsible for the assigned assets, revenue and liabilities targets.

Ensuring that the Risk reward equation is maintained by charging optimum pricing as per the segment.

Responsible for quality and soundness of existing TWC/MOD/SBL portfolio (Monitoring all assets products maturities, KYC reviews, monitoring for due diligence, anti-money laundering procedures etc.)

Identify and segments target market and develop new business to broad base the portfolio and pursue growth opportunities.

Actively provide deal support to the RMs in structuring and product suitability

Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.

Liaise with superiors and direct reports within the business unit, Risk Management and related enabler units within the bank to achieve business objectives.

Adhere to all compliance & regulatory policies with regards to KYC/AML etc as set out by the bank from time to time.

Knowledge, Skills and Experience

Complete knowledge and clear understanding of the Bank's credit policy, operating systems and focus on the Small Business Segment.

Banking Sales & service experience with proven Team Leader qualities

Requires advanced vocational know-how of the subject matter (viz. Credit, Trade, Operating System, Legal, etc…)

Excellent communication, negotiation and analytical skills.

Minimum 10 years + relevant banking experience in local or international market.

MBA/CA or if a regular graduate needs to possess adequate relevant experience.

Apply Here:

https://contentdelivery.mashreqbank.com/career-portal/External/FO/components/details.html?jobId=874&jobTitle=Team%20Manager%20%20-%20Business%20Banking%20

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