Latest Job Vacancies

Senior Engineer, Network Operations- First Abu Dhabi Bank, Abu Dhabi

Job Description

Generic Accountability

Senior Engineer as part of the Core Delivery team aligned to a particular service

Ideally through experience you will enhance your skills across multiple specialisations

Specific Accountability

Works across multiple Service Delivery Teams

Specialisation:

Software Development

Test

Support

Network

Security

Application

Platform

DevOps

Cloud

Data

Database

Infrastructure

Qualifications

5-10 Years of Experience in Software Development Life Cycle or Service Management (e.g. Incident, Problem, Change, Configuration, Availability, IT Continuant Management)

Deep expertise in 1 or 2 technology stacks and ability to quickly learn new technologies

Ability to coach and guide the team of Engineers or other Service Management Staff

Ability to identify requirements and create a solution architecture that meets identified requirements

Ability to analyze the solution or processes (including, but not limited to Service Management) and offer ways to simplify it

Proficiency in troubleshooting software or infrastructure issues, troubleshooting using tools or debugging a large codebase

Improves team operation practices by incorporating best practices

Successfully launches new features or re-architects old features. Begins to balance technology with business value

Provide specialized hardware/ software/ network problem diagnosis/ resolution for customer’s Network.

Knowledge on cloud networking (AWS and AZURE)

Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect.

MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.

Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others

Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies

Manage support cases to enable fast resolution that exceeds our customers’ expectations

Using the central document repository, to ensure knowledge sharing across the team and enable best practice

Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre

Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meeting KEY BUSINESS CHALLENGES.

Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.

Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.

Ability to learn new information quickly and the willingness to do so at all times.

Ability to lead design/configuration/deployment of network projects

Should have very sound knowledge on Networking technologies

Routing, switching and wireless technologies and corresponding protocols

IP services like ACL, High availability

NAT, VPN setups, Encryption methods and technologies, MPLS Configuration

Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies

Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.

Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area

Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)

Identifies and evaluates new technologies for implementation

Strong analytical and reasoning skills with an ability to visualize processes and outcomes

Experience in system performance monitoring and tuning

Continually improves system monitoring and alerting

Identifies and fixes the security vulnerabilities

Integrates software or existing solutions with existing systems

Ability to develop test plans and quality assurance procedures

Recommends changes in policies and procedures

Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999773704559-senior-engineer-network-operations

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Director, Contracting- First Abu Dhabi Bank, Dubai

Job Purpose

To manage and grow portfolio of Contracting Clients domiciled in Dubai consisting of relationships for assigned portfolio; improve service quality levels and supervise the subordinates’ day-to-day activities and client interactions to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.

To provide support to the line managers on day to day basis, for (a) streamlining operational and administrative linkages with clients and internal stakeholders, and (b) financial and business analysis of the clients (c) managing risk.

Client and Market Analysis

Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.

Client Relationship Management

Provide continuous support to clients in order to satisfy their daily transactional requirements, enquiries, and documentation needs.

Follow-up with other sub-departments/ departments on credit/ facility requests to ensure clients’ requests are met on-time.

Assist the line manager in making calls to clients and following up with them on the services provided by FAB and any other requirements as directed by the line manager/ Business Head, in order to build capability of the segment.

Review facility documents, and follow-up with clients to ensure that they submit renewed or missing documents on-time.

Convey potential client targeting to Business Heads while providing them with clients’ needs.

Conduct due-diligence for business, financial and credit assessments/ appraisals and pass them for approval.

Be actively involved in improving internal processes and contribute to continuous enhancements whether manual or online (e.g. processes that lead to shortening of turn around times by various depts such as CAD, Credit etc)

Actively contribute to strategic initiatives such as drafting the weekly Contracting Intel, Contracting Strategy etc

Introduce New-To-Bank relationships that generate incremental revenues

Contribute to preparing and consolidating reports such as the Business Pipeline and Group Account Plans

Day-to-Day Activities

Assist the line manger in the day-to-day administrative and transactional activities such as client calls, documentation follow up, updating pipeline, and any other activities in the segment /team to ensure continuity of work and the delivery of effective and high quality outputs.

Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.

Ensure Security Documents are compliant and CAD document deficiencies are eliminated

Policies, Systems, Processes, and Procedures

Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

MIS and Reports

Assist in the preparation of timely and accurate statements and reports to meet the segment’s requirements, policies, and standards.

Qualifications

Minimum Qualification

Bachelor’s degree in Finance or related discipline.

Master’s degree in Business Administration is preferred.

Knowledge, Skills, and Attributes:

Knowledge of the banking sector, and FAB’s products and business strategies

Ability to work under pressure and adjust quickly to changing priorities

Computer proficiency

Ability to analyse and research information

Banking software systems proficiency

Data analysis and financial modelling skills

Credit analysis and FOREX skills

Communication skills

Advanced English speaking and writing skills

Minimum Experience

8-10 years of experience in managing medium/large (turnover of over AED 350 Mn) Contracting Clients in Dubai, Abu Dhabi or GCC countries