VP & Team Leader, PL Assets Coverage - First Abu Dhabi Bank, Dubai

 AVP & Team Leader, PL Assets Coverage - First Abu Dhabi Bank, Dubai


Job Purpose


To manage and grow portfolio of Contracting Clients domiciled in Dubai consisting of relationships for assigned portfolio; improve service quality levels and supervise the subordinates’ day-to-day activities and client interactions to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.


To provide support to the line managers on day to day basis, for (a) streamlining operational and administrative linkages with clients and internal stakeholders, and (b) financial and business analysis of the clients (c) managing risk.


Client and Market Analysis


Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.

Client Relationship Management


Provide continuous support to clients in order to satisfy their daily transactional requirements, enquiries, and documentation needs.

Follow-up with other sub-departments/ departments on credit/ facility requests to ensure clients’ requests are met on-time.

Assist the line manager in making calls to clients and following up with them on the services provided by FAB and any other requirements as directed by the line manager/ Business Head, in order to build capability of the segment.

Review facility documents, and follow-up with clients to ensure that they submit renewed or missing documents on-time.

Convey potential client targeting to Business Heads while providing them with clients’ needs.

Conduct due-diligence for business, financial and credit assessments/ appraisals and pass them for approval.

Be actively involved in improving internal processes and contribute to continuous enhancements whether manual or online (e.g. processes that lead to shortening of turn around times by various depts such as CAD, Credit etc)

Actively contribute to strategic initiatives such as drafting the weekly Contracting Intel, Contracting Strategy etc

Introduce New-To-Bank relationships that generate incremental revenues

Contribute to preparing and consolidating reports such as the Business Pipeline and Group Account Plans

Day-to-Day Activities


Assist the line manger in the day-to-day administrative and transactional activities such as client calls, documentation follow up, updating pipeline, and any other activities in the segment /team to ensure continuity of work and the delivery of effective and high quality outputs.

Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.

Ensure Security Documents are compliant and CAD document deficiencies are eliminated

Policies, Systems, Processes, and Procedures


Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

MIS and Reports


Assist in the preparation of timely and accurate statements and reports to meet the segment’s requirements, policies, and standards.

Qualifications

Minimum Qualification


Bachelor’s degree in Finance or related discipline.

Master’s degree in Business Administration is preferred.

Knowledge, Skills, and Attributes:


Knowledge of the banking sector, and FAB’s products and business strategies

Ability to work under pressure and adjust quickly to changing priorities

Computer proficiency

Ability to analyse and research information

Banking software systems proficiency

Data analysis and financial modelling skills

Credit analysis and FOREX skills

Communication skills

Advanced English speaking and writing skills

Minimum Experience


8-10 years of experience in managing medium/large (turnover of over AED 350 Mn) Contracting Clients in Dubai, Abu Dhabi or GCC countries


Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999773713308-director-contracting

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Director, Cash Management Solutions & Advisory - Business Banking- First Abu Dhabi Bank, Dubai

 Director, Cash Management Solutions & Advisory - Business Banking- First Abu Dhabi Bank, Dubai


Job Purpose:


The role is responsible for working and engaging with the IBG coverage teams, GTB Product Management & GTB Channel Management teams to structure cash management solutions for our IBG clients. Individual in the role must manage & contribute towards the growth objectives of FAB’s cash management business across the IBG segment.


Key Accountabilities:


The role is responsible for working and engaging with the IBG coverage teams, GTB Product Management & GTB Channel Management teams to structure cash management solutions for our IBG clients. Individual in the role must manage & contribute towards the growth objectives of FAB’s cash management business across the IBG segment.


Structuring of client solutions which are fit for purpose and aligned to client’s requirements and treasury function.

Preparation of Key client account plans for top tier clients within the portfolio

Ensuring adherence to group policies, processes and procedures

Ensuring Multi product utilization by clients across the IBG segment

Driving Cash Management sales to allocated portfolio of clients, while understanding Cash Management Products & their applicability to FAB’s clients.

Delivering on specific revenue targets & growing the CASA/liabilities book consistent & commensurate with the Bank’s acceptable pricing & risk parameters.

Working closely with the IBG Coverage team to keep FAB’s management aware of performance gaps with suggestions to rectify & improve performance & deepen client relationship & wallet share.

Actively engaging with clients & the IBG Coverage team to build the Bank’s Cash Management business.

Participating in & contributing to deal teams where transactions require bespoke cash management solutions such as client RFPs.

Maintaining & delivering a consultative approach in select large client/deal discussions, ensuring high quality customer experience throughout the process.

Structuring, executing & implementing workable & innovative solutions that meet customer needs.

Establishing strong stakeholder relationships across the Bank & work with colleagues & partners across the network to build a strong Cash Management deal pipeline.

Ensuring that mandated cash management transactions are implemented in a timely manner.

Proactively managing transactional risk in an efficient & profitable manner while identifying & managing fraud, regulatory & compliance risks developing or presenting solutions for clients.

Identify opportunities for continuous improvement of products, systems, processes, & practices while taking into account client needs, market developments & trends.

Work closely with the IBG Coverage team across the region & network to develop new markets, clients, & products.

Closely monitor revenue realization utilization in mandated & implemented deals to ensure the client wallet meets pipeline deal expectation or client commitments.

Understand & comply with regulations & internal policies i.e. Credit/Compliance/Operational Risks/Islamic Banking etc.

Assist with client escalations on service, transactions and operational efficiencies on an end to end basis.

Provide regular update on individual and team pipeline growth to maintain focus on cash management business growth and revenue generation in the BBG portfolio.

Qualifications

Minimum Qualification: Degree in Finance, Accounting, Economics, Commerce or equivalent discipline


Minimum Experience: 8-10+ years Transaction Banking experience with specialized knowledge in cash management solutions. Candidate should have an experience of origination, structuring complex treasury & cash solutions, developing client relationship and team management.


Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999772243654-director-cash-management-solutions-advisory-business-banking

====================================================================

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain


Director - Corporate & Commercial Sales UAE - Global Markets Sales, FAB

 Director - Corporate & Commercial Sales UAE - Global Markets Sales, FAB


Job Purpose:


As a member of the Global Markets, Sales, within Global Markets (Investment Banking Division) the incumbent will be a strong team player with the ability to deliver agreed sales and revenue targets across Global Markets.  In addition, along with identifying and cultivating cross sell opportunities within the sectors and geographies, this will be a pre-requisite to build long term relationship.


As a member of the MENA Corporate Sales Team, the incumbent will focus on selling Global Markets solutions to Regional corporates across targeted client base and geography. A strong expectation to understand the client requirements and provide a high quality distribution service to the targeted clients.  The specific customer segment which will be under scope mainly small and mid-size corporates.


Key Accountabilities:


Responsibilities / Coverage: 


Ensure adherence to all GM Sales requirements across the client which are in-line with FAB’s regulatory, compliance and best practice standards.

Ensure high quality execution and build/maintain strong relationship with GM product, Relationship Mangers and the infrastucure/support staff.

Strong team player, working closely with members of the GM Sales Team and supporting as required.

Ensure client / internal / monetary impacting issues are escalated appropriately to line manager within suitable time-frame.

Expectation to particpate in client events / forums / off-site events as required.

Ensure maximum optimization of customer flow activity, and cross selling opportunities to produce best in class flow to support the GM business.

 Coverage & Segment Coverage: 


Segment Coverage to include the following as required by your assigned line manager.

Real Estate & Family Conglomerates, Traders & Retailers, Aviation, Rail & Transport, Energy & Natural Resources and Contractors.

Product Coverage:


 Product Coverage not to limited to any asset class, which can extend to multi asset class coverage as required by your assigned line manager.

GM Product Champion:


You maybe required to work in the capacity as a product champion as required by your assigned  line manager. 


FX (G10/EM), Deposits, Repo’s, Credit, FXO (G10/EM), IRD, TRS, E-Commerce, Commodities, Equites, Other Derviatives, Islamic Products, Other. 

Geographical Coverage:


Geographical coverage can include one country/region and extended to global coverage as required by your assigned line manager.


 Abu Dhabi, Dubai, London, Paris, Hong Kong, Singapore, Cairo, Other.

 Managerial Duties : 


You maybe assigned a managerial duty which can extend to managing  an assigned intern, graduate, AFAQ or assigned individual /team with in Global Markets Sales.

Qualifications

Minimum Qualification:


Bachelor’s Degree in Business Administration or a related discipline.

 Minimum Experience:


Knowledge of Global Market products. Previous experience of working in Corporate Sales at other financial institutions in a similar remit is favorable;

Proven experience of 5 - 12 years+ working in Financial Markets. Ideally but not limited to Corporate Sales within Global Markets;

Direct Customer support / Client Service experience;

Strong and effective communications and analytical skills;

Strong knowledge in excel / database and report generating skills:

Experience of working in a high volume and high pressurized environment;

Experience of interaction with other regional and global teams;

Regional and/or foreign language skills would be an added advantage;

Strong team player, with ability to accommodate a range of views and drive team performance

Communication: Confident at communication to all levels of internal and external clients, business partners and technology;

Accurate, thorough and highly responsible with a good attention to detail;

Takes accountability for own actions and seeks guidance from management when appropriate;

Deliver results and capable of working under pressure.


Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999772246037-director-corporate-commercial-sales-uae-global-markets-sales

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Virtual Relationship Manager- First Abu Dhabi Bank, Dubai

 Virtual Relationship Manager- First Abu Dhabi Bank, Dubai


JOB PURPOSE:


To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets.


KEY ACCOUNTABILITIES:


§  Meet and exceed monthly target objectives across portfolio growth and revenue


§  Focus on activation and management of dormant/inactive customers


§  To be abreast with all policies, products and processes to ensure superior client on boarding experience


§  To proactively participate in Learning, Development and training programmes of the bank in order to be effective sales personnel


§  Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated


Job Context


§  Financials


o   Manage portfolio of 400-500 customers comprising of customers primarily non borrowing customers


o   Achieve monthly& annual KPI objectives (Portfolio, Revenue, X-sell and Activations)


o   Cross sell bank products (New accounts, Assets, Trade, FX and Bancassurance) to increase product penetration across customer portfolio


o   Refer and upgrade customers to other units within the segment viz. Sales & Coverage RM


o   Ensure penetration in the market through focus on New to Bank referrals from existing customers


o   Maintain Daily Sales Reports on business performance for review


§  Customers


o   Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience


o   Ensure timely updation of KYC and conduct due diligence


o   Ensure thorough knowledge of all product, policies and processes in order to achieve superior client on boarding experience


o   Effectvely manage current account excess and account conduct management


o   To ensure no mis selling to customers by offering products/services transparently as per customer requirements


o   Understand and resolve/escalate customer redresses to ensure timely resolution


§  Learning & Growth:


o   Participate in the assigned People Development and Learning & Development programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager


o   To ensure participation in assigned training, Learning & Development programmes


o   Awareness to competition offerings and offer suggestions to line manager to improve product/ processes


§  Internal Processes: 


o   Ensure strict adherence of prescribed Sales & Compliance processes as per Bank's policies.


o   Adherence to governance & controls to proactively identify, manage and minimize/mitigate potential losses


o   Adhere to agreed SOP’s across applicable areas


o   Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings


Health & Safety:


§  Adherence to policies, processes, and procedures of the Bank pertaining to Health & Safety.


8. FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY:


§  Propose and recommend decisions as per the approved authorisation matrix.


§  Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.


Qualifications

 


QUALIFICATIONS & EXPERIENCE:


Minimum Qualification


§  Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred


Minimum Experience


§  3 years’ relevant experience in the Corporate, Commercial or Business Banking in similar positions of managing customer base in the identified target segment.


Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999772223866-virtual-relationship-manager

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Director, Elite Banking- First Abu Dhabi Bank, Dubai

 Director, Elite Banking- First Abu Dhabi Bank, Dubai


Job Description

JOB PURPOSE: 

Acquire and manage client relationships by offering the bank’s insurance, investment products, Mortgage, BFS products and Services across the identified customer segments to achieve financial and non-financial business objectives. 

To plan and carry out direct marketing and sales activities, in accordance with the agreed business plans. 

 

KEY ACCOUNTABILITIES: 

Generic and Job Specific Accountabilities: 

Achieve assigned revenue targets, AUM, CASA and customer acquisition targets.  

Responsible for acquiring clients as well as managing, maintaining and deepening the relationships through the expertise in Financial planning and the selling of various personal Financial & Investment products. 

To provide and maintain, on an on-going basis, a daily sales report, figures, forecasting & any other record which may be required by the Unit Head to keep up-to-date records of sales & performance.  

Achieve best in class productivity in order to maximize the efficiency of the sales process. 

Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. 

Effectively meeting customer expectations and handling / reduction of customer complaints. 

Provide professional customer service to achieve a high percentage of customer satisfaction and retention. 

Researches potential markets, develops client referral sources and initiates contact with prospects to promote and sell the bank’s products and services.  

To visit existing clients at least once in 3 months. 

To meet and introduce minimum 2 new prospective clients per day.  

Attending product trainings, to be up to-date with the market developments. 

 

 

FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY: 

Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks. 


Qualifications

QUALIFICATIONS & EXPERIENCE: 

Job knowledge, Skills and Experience  

Graduate with finance or equivalent University Degree. 

5 years’ experience in Financial industry 

High sales drive and energy levels. Ability to thrive in high pressure environments.  

Comprehensive knowledge of banking practice and theory.  

Good reputation and contact with HNWI’s, prominent businessmen etc 

Good teamwork and negotiation skills. 


Apply Here:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999752158591-director-elite-banking

=======================================================================

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