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Description
About this opportunity
We are now looking for a Head of Implementation Management in Saudi Arabia, are you interested?
In this role, you will ensure Customer value and happiness through an efficient service delivery process and right competences and motivation of personnel.
You will support deployment delivery directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, methods, and tools in Ericsson.
This role is in the operational line organization (the SL Build Organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is implemented within the scope of OHS requirements.
All deployment activities in the Ericsson group are performed under the responsibility of one or more Project Managers. Line Managers for personnel in this Projects act per the Ericsson Leadership Framework and promote Ericsson's values, ethics, and culture of the organization to ensure excellent performance and secure accurate resources needed in Deployment Process.
What you will do
Manage and own an organization’s unit size of 30-40 of local employees and up to 20 of remote resources, delivering project management and onsite activities for Radio Access Network (RAN): 2G, 3G, 4G, 5G as well MW/TX/FTTs Transmission and Civil Work Activities.
Drive and implement the global delivery strategy including processes, methods, tools, and competence management
Perform budget planning and cost control for Unit’s Cost Center, approve and set full-time employees Salaries and ensure external resources Salaries are in line with the Work Hours Rates (WHR) for the unit.
Optimize the project delivery cost vs. the delivery resources.
Ensure Service Delivery Execution by setting up delivery models, budgeting, resource model and setting up and negotiating KPI acceptance/exit criteria with the customer for services that will be delivered.
Empower the remote global service Centre (near shoring and offshoring) and make sure the deliver the good quality services.
Identify/develop and drive improvements for Service Delivery Instructions, frameworks and strategies required for integration delivery based on lessons learned.
Setup WLA/SLA and drive governance for remote delivery in SL Build projects with regards to cost, resources, timelines, and processes.
Build a productive work environment for individuals and own organization
Look after unit finance within your group.
You will bring
Bachelor’s degree or Technical College, preferably in telecommunication, science, engineering or business subject area, or confirmed work experience.
Previous experience in telecommunications and network rollout preferable (also experience in a variety of SL Build related sub domains such as Site Acquisition, Civil Works, Network Rollout, Site Integration, Site Optimization, Network MS more than preferred)
Strong background in people leadership and mentor.
Deep understanding of the Telco/ICT Industry's business drivers, telecommunication engineering background.
Excellent ICT Market overview and very good working knowledge of mobile, fixed and broadband operator environment.
Good understanding of financial & commercial aspects as well as the pillars in delivery: Processes/Procedures, People/Organization, Tools/Systems.
Confirmed experience in effectively leading subcontractors (ASP/SP).
Be proficient in English, both verbally and written.
Have excellent planning and scheduling skills.
Good experience with Ericsson processes preferable.
Have good customer and sub-contractor relation skills.
Have experience of relevant Ericsson tools like Site Handler preferable.
Basic understanding of Ericsson Radio and Transmission Products.
Additional Requirements:
Ericsson Portfolio knowledge
Financial Competence & Skills
Negotiation & Argumentation Skills
Market Insight
Local industry & standards knowledge
Entrepreneurial & Commercial Thinking
Working with People
Leading & Supervising
Coping with Pressures & Setbacks
Delivering Results & Meeting Customer Expectations
Planning & organizing
Understanding of local business context and culture is an advantage.
High ethical standard
Would you like to take a tour to “Life at Ericsson MEA”, visit short video: https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL_
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
Req ID: 742168
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Job Titles Of Previous Hires
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