Assistant Sales Manager – Corporate/ Government, Swissôtel Hotels & Resorts, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow. Swissôtel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city’s favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre and World Trade Centre with its many exhibition halls. The unique urban-style feel and ambiance at Swissotel Al Murooj Dubai cleverly combines hotel and apartment style accommodation, arranged around a central leisure complex. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mind-set of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

Job Description
 

Assistant Sales Manager – Corporate/ Government

As Assistant Sales Manager – Corporate/ Government, you will maintain a high level of exposure for the hotel through direct sales, telephone, and written communications and to drive, manage and maintain robust positive relations with all key accounts and business.

Consistently offer professional, friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Solicit corporate business through action plan preparation and execution
Establish parameters, quotes, and negotiate prices, confirming by written contracts
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations as needed
Maintain accounts, contacts, activities, and business details within the appropriate software applications
Work closely with other departments to ensure all details of the contract were delivered and Guests depart satisfied
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Qualifications
Bachelor's Degree.
Must have minimum 3 years’ experience in a similar role, within an international brand.
Strong knowledge in Microsoft Office and other related systems.
Excellent interpersonal and communication skills, both written and verbal.
Ability to focus attention on guest needs, remaining calm and courteous at all times
Excellent command in English / additional language is an advantage.
Additional Information
Your team and working environment:

Dynamic working environment.
Defined development career path.
Friendly and supportive team
What is in it for you:

Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities like Planet 21



DETAILS TO REGISTER FOR THIS JOB:

https://jobs.smartrecruiters.com/AccorHotel/743999931553668-assistant-sales-manager-corporate-government




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Renewals Coordinator, Starlink, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Key Accountabilities

To make and receive customer calls whose accounts are due for renewal, supporting the collections to facilitate renewals and ensuring that any queries/issues are resolved over the telephone and payment is received prior to the license due date.

To contact customers via email or letter if/when contact by telephone is not possible in order to resolve accounts due for renewal.

To self-manage and contact 100% of accounts in any given remit and to feedback to Team Manager any issues that may prevent license renewal.

To follow up on calls made prior to license expiry to ensure the customer is aware of the escalation process.

To adhere to the early calling process with regards to timescales and escalations.

To contact all renewal accounts to obtain payment and payment commitments from customers in line with targets set.

To ensure all Tasks are processed efficiently, taking ownership to resolve queries, amend invoices etc; thereby ensuring revenue is being generated and service level targets are met

To take ownership of complaint calls and follow the PPL complaints best practice with the aim of resolving the situation at point of call where possible and escalating to the Team Manager only when required.

To consistently achieve key performance indicators in all areas as detailed in your annual objectives, ensuring that service level agreements and key performance indicators are met.

To positively promote and educate customers in the importance of paying PPL in order for licensees to comply with legislation and for PPL to collect revenue.

To raise/amend invoices, credit notes and refunds as required, in a timely manner.

To self manage work queues to ensure tasks are completed with agreed SLA.

The ability to assess customer accounts and where applicable escalate to Team Manager recognising the difference between infringement and bad debt in order to refer cases to the correct internal department.

To become proficient in all internal systems and use them effectively to complete data cleansing on all accounts handled in order to ensure account details are accurate and up to date.

To set appropriate tasks and maintain comprehensive notes relating to due and overdue customers in a timely fashion for relevant staff members to ensure departmental processes are followedTo remain flexible in your approach to changes in workflow, supporting other sector teams as and when required.

To develop and maintain expert knowledge of core licensing processes and procedures, including knowledge of all forms/paperwork , tariffs and Copyright Law and its application in order to ensure information provided is accurate and professional.

To approach Manager with recommendations for continuous improvement when required.

To work positively and communicate professionally across the team in order to make an effective contribution to team tasks and team spirit.

To proactively manage personal development, in order to increase performance levels and

Skills and Qualifications:

Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales.



DETAILS TO REGISTER FOR THIS JOB:

https://www.starlinkme.net/careers#




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Regional Environmental Lead, AtkinsRéalis, Riyadh/Dubai, KSA/UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

We are looking for an Environmental Lead to be based in Riyadh or Dubai

We’re AtkinsRéalis, a world-leading design, engineering and project management organization connecting people, data and technology to transform the world's infrastructure and energy systems. We’re bringing together the best and brightest to bring brilliant ideas to life—that’s the power of 36,000+ strong around the world.

Our clients in the Middle East, have some of the world’s most transformative projects underway. There is an increasing demand for environmental and sustainability consultancy services within the Middle East, to support the growth of community development and infrastructure projects in real estate, government, utilities (energy, water and waste) and transport sectors. Our clients in these transport, energy and built environment sectors need Environmental strategies not only at the project level but also at the corporate portfolio and organisational levels.

We are now seeking to appoint a Regional Environmental Lead to drive the practice forward. The successful candidate will have proven experience in Environmental Consulting on large-scale international projects ideally in KSA, UAE and the broader Middle East region. The role will require experience in the coordination and delivery of Environmental Impact Assessment (EIA) studies, environmental inputs to master planning and the preparation and implementation of construction-related environmental management plans (including site monitoring and auditing). 

This is an excellent career development opportunity for the right candidate who is looking to progress their career to the next level and in a fast-paced and exciting field of work. You will join an international team of Environmental experts located locally and across the globe and you will support our key clients by working on mega projects. You will work collaboratively with a range of technical specialists on a broad range of projects, lead and coordinate

Environmental services and related deliverables, work closely with clients, develop new areas of business and mentor others in the team. 

The right candidate will be based in Riyadh or Dubai, but will be required to work across the broader Middle East and will be able to develop a successful working relationship with the discipline leads of other Business Units within the Middle East, as well as the technical specialists in the UK and India.

Key responsibilities:

The role will be varied and will require the day-to-day leadership of the Environmental Advisory service line. Our projects require project management, client and stakeholder liaison, coordination with design and site teams and technical inputs to EIAs and other studies. The candidate will also be expected to carry out associated environmental investigations and reporting, including contributions to design and contract documentation. The role will cover projects from conception through to delivery on-site, so there is likely to be a requirement to support/monitor the work of contractors and to undertake environmental inspections and audits at construction sites, or to support others undertaking these tasks.

The priorities of this role include:

Leading the Environmental Advisory Service Line in the Middle-East;

Leading the environmental team, with direct line management responsibilities;

Leading the Service Line Strategy and growth;

Leading and supporting bids for new work and business development.

Leading and preparing environmental impact assessments (EIAs) and providing inputs to master plans and feasibility studies in support of the delivery of major infrastructure.

Leading and supporting client and stakeholder requirements while facilitating project delivery.

Leading and supporting the Atkins infrastructure and property delivery teams for environmental mitigation, enhancements and to promote sustainability.

Leading and providing environmental audits of construction sites, to ensure compliance with construction environmental management plans.

Leading and supporting specialists in developing high-quality project deliverables within proposed schedule and budget constraints.

Liaison with environmental, planning, urban design, and landscape teams in the U.K. and in other Middle East offices (especially KSA and UAE) and aiding with the delivery of assignments in those countries as required.

Maintaining environmental certifications/accreditations within the different regions of the GCC.

Supporting environmental permit applications (EPAs) with key regulatory bodies in KSA and UAE. 

Required qualifications and experience:

Degree qualified in a relevant field.

Master's degree in EIA, Environmental or Marine Science.

Chartered Environmentalist (CEnv).

Along with strong general EIA coordination skills, a specialist in sustainability, marine/coastal, contamination/geo-environmental science, or groundwater/surface water, waste, noise, air quality or ecology would be considered advantageous.

Proven experience (15-20 years) in the delivery of EIA and understanding its application to infrastructure projects in the Middle East region and internationally.

Good working knowledge of EIA legislation in the Middle East and preferably KSA and UAE.

A combination of technical skills in the environmental and engineering aspects of urban planning and development and of strategic advisory services.

Personal commitment to environmental protection and sustainable development.

Excellent communication and presentation skills; capable of presenting detailed subject matter to a variety of stakeholders.

Excellent organizational abilities.

Willingness and ability to interact with regulatory agencies, stakeholders, clients and develop effective teamwork relationships.

Fluency in written and spoken English - knowledge of Arabic would be helpful.

Excellent report-writing skills.

Flexibility with willingness and ability to work independently, or as part of a team.

Willingness to travel within KSA, UAE and the GCC region.

Membership of the Institute of Environmental Management and Assessment (IEMA/CIEEM/CIWEEM) or similar professional institute would be advantageous.

Construction site experience desirable.

Salary and benefits

We offer an excellent package which includes:

A competitive salary.

Accommodation allowance. 

Transportation allowance. 

22 working days annual leave.

Local public holidays.  

Medical and life insurance cover. 

Company gratuity scheme. 

Discretionary bonus scheme. 

Annual flight allowance to point of origin. 



DETAILS TO REGISTER FOR THIS JOB:

https://careers.atkinsrealis.com/job/regional-environmental-lead-in-dubai-jid-32693?_atxsrc=JB-11800&utm_source=JB-11800




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