Reservation Manager, The Ritz-Carlton, Abu Dhabi, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

JOB SUMMARY

 

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

 

CANDIDATE PROFILE 

 

Education and Experience 

 

• High school diploma or GED; no work experience required.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

 

CORE WORK ACTIVITIES 

 

Understanding Markets & Maximizing Revenue 

• Identifies new reservations sales business to achieve personal and property revenue goals.

• Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

• Monitors same day selling procedures to maximize room revenue and control property occupancy.

• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Conducting Daily Reservations Sales Activities 

• Responds to incoming reservations sales opportunities for the property that are outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Assists in monitoring group reservation forecast data.

• Coordinates with sales and Convention Services to process rooming lists and reservation cards

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Assists with monitoring accuracy of reservation sales orders within tracking systems.

• Tracks no-show reservations and processes charges as needed.

• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.

• Manages wait list and prioritizes order of wait list contacts to be made.

• Prepares work and maintenance orders.

 

Providing Exceptional Customer Service 

• Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Provides excellent customer service consistent with the daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Sets a positive example for guest relations.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Handles guest complaints and disputes following the instant pacification procedures.

 

Managing and Conducting Human Resource Activities 

• Monitors reservations sales agents while on phone calls.

• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Utilizes all available on the job training tools for employees.

• Creates monthly labor scheduling for team.

 

Additional Responsibilities 

• Utilizes applicable intranet for resources and information.

• Creates contracts as required.

DETAILS TO REGISTER FOR THIS JOB:

https://jobs.marriott.com/marriott/jobs/23162717?lang=en-us&utm_medium=jobboard&utm_source=indeed

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Vice president of Sales, Siemens Middle East Limited, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Vice President of Sales – UAE/ Dubai

Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient.

Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.

Join our Smart Infrastructure Managed Service division as the Vice president of Sales and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

Your Role – International, Challenging And Future-Oriented!

 A key member of the SI RSS ME senior management team, the VP of Sales plays a critical role in leading the sales organization, driving digital transformation, and achieving the RSS business Sales targets and key performance indicators. This dynamic role requires strategic mindset and the ability to develop a high-performing sales team while leveraging data and analytics to optimize sales strategies and enhance customer experiences. With a strong focus on sales leadership, the VP of Sales fosters a culture of customer satisfaction, innovation, continuous improvement, and high collaboration capabilities with the local & global SI BU and functional stakeholders. This position is pivotal in shaping the sales strategy, driving profitable growth, and achieving organizational objectives.

Responsibilities:

Lead, inspire and drive the SI RSS sales organization, implement the sales strategies aligned with the local and the global BU organizational objectives.

Foster a high-performance culture, ensuring accountability, motivation, and professional development to achieve the Sales KPIs.

Identify and capitalize on market opportunities, staying updated on trends, competitors, and customer needs.

Collaborate with different stakeholders to align sales efforts and enhance the customer experience.

Drive effective growth of the digital portfolio, expanding offerings and revenue streams.

Lead the Digital sales transformation, leveraging technology and analytics for improved effectiveness.

Build strong relationships with the key customers, partners, and stakeholders.

Monitor sales performance and provide insights to senior management.

Implement process improvements for streamlined operations and enhanced productivity.

Stay updated on best practices and emerging sales techniques for continuous improvement.

Provide strategic guidance to contribute to overall business growth and profitability.

Foster a growth mindset culture, promoting learning, resilience, and embracing challenges.

Qualifications:

At least 10 years’ experience leading large sales organizations in Building Automation, Security & fire Solutions and Services, driving profitable growth and achievement of business objectives & targets.

A minimum of 5 years international experience leading diverse sales teams in a complex matrix building automation, fire & security solutions & services organization.

Proficient with Salesforce CRM to coach teams and individuals, enhance sales effectiveness and drive revenue growth.

Adept at utilizing advanced insight selling techniques to tailor solutions and boost sales performance.

Demonstrable experience in collaboration with key internal and external stakeholders to align strategies and drive cross-country and functional initiatives.

Excellent leadership, motivation, and people management skills.

In-depth knowledge of Sales in Building Technologies, Digitalization, sales strategies, methodologies, and best practices.

Exceptional communication and relationship-building abilities.

Strong analytical and problem-solving skills with a data-driven approach.

A positive, pro-active, and results-oriented mindset in fast-paced environments.

What else do you need to know?

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

We are looking forward to receiving your online application.

Please note: Only complete applications can be considered in the selection process.

DETAILS TO REGISTER FOR THIS JOB:

https://jobs.siemens.com/careers/job/563156116350616?domain=siemens.com&hl=en

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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


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You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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Learning Product Manager, Oliver Wyman, Dubai/Riyadh, UAE/KSA

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,500 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com.

Oliver Wyman is now looking for a highly motivated and experienced Learning Product Manager to join our global L&D team. This role can be based in our Dubai/ Riyadh/ Johannesburg office.

The Opportunity

As the Learning Product Manager, you will be responsible for overseeing the impact and development of learning products for our internal employees globally. Products may include in-person programs, virtual live offerings, digital on-demand curriculum, externally curated courseware, and blended programs. 

You will work closely with cross-functional teams to align with business and talent priorities, identify learning needs, define product strategy, develop, and enhance a portfolio of product, and measure and ensure overall impact.

Key responsibilities of the role include:

Align our learning strategy to business and talent priorities for a specific population or set of skills

Conduct comprehensive needs analysis among internal employees to identify learning gaps and performance improvement opportunities.

Collaborate with subject matter experts, department heads, and instructional designers to define learning objectives and create effective learning strategies tailored to our internal workforce.

Develop and maintain a roadmap for the creation and enhancement of learning products and solutions for our internal employees.

Work closely with designers, subject matter experts, delivery specialists, and technology teams to ensure the timely and high-quality development and delivery of learning solutions.

Conduct ongoing assessment and evaluation of learning products to measure their impact and effectiveness.

Stay up-to-date with industry trends, emerging technologies, and best practices in learning design and delivery to enhance our learning products.

Collaborate with HR and talent development teams to align learning initiatives with organizational goals and development plans.

Engage with internal stakeholders to understand their specific requirements and incorporate their feedback into product development and improvement.

Who we think will be perfect for this role…

Experience Required

5-8 years of experience in product management, talent management, organizational development, strategic consulting, or similar roles

Bachelor's or master's degree in business, organizational development, design, human resources, finance, or a related field; or equivalent experience

Experience translating business requirements to talent and development solutions, for instance conducting needs analysis and creating learning strategies to address identified gaps.

Experience working in an agile development environment is a plus.

Experience in professional services industry is a plus.

Familiarity with learning management systems (LMS), learning experience platforms (LXP), and e-learning authoring tools is preferred.

Skills and Attributes

Excellent problem-solving skills demonstrated with a variety of stakeholders and multi-disciplinary teams.

Excellent project management skills, including the ability to manage multiple projects simultaneously.

Proficient in using data and analytics to measure the impact and effectiveness of learning solutions.

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Passion for learning and development, and a deep understanding of current trends and innovations in this profession.

DETAILS TO REGISTER FOR THIS JOB:

https://careers.marshmclennan.com/global/en/job/R_243802/Learning-Product-Manager-Dubai-Riyadh-Johannesburg

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Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.





What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

...And, you'll keep wondering why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV:

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Client Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the recommendations our customers have written on my LinkedIn profile.

Click the LinkedIn banner below and then scroll down to the Recommendations section.

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join the Fastest Growing Jobs Group on LinkedIn:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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