Service Advisor, Al Rostamani Group of Companies LLC, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Date: 13 Aug 2023

Location: Dubai, United Arab Emirates

Company: Al Rostamani Group of Companies LLC

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Al Rostamani Trading Company is the sole authorized distributor of Suzuki and Citroën across the UAE with Sales, Service and Parts outlets able to serve its customers throughout the country.

Job Purpose

The job holder is responsible for receiving and delivery of customer vehicles to ensure service is provided in line with dealer policies and procedures. The role involves coordination and follow-up with the Workshop, Parts and delivery team and achieving set labour and spare parts targets as required. The job holder acts a liaison between the customer and the concerned departments.

Job Responsibilities

Profitability

Promote Service Contracts/other service products (up selling) to achieve financial/non-financial targets (labour sales/RO Nos/Service campaign targets)

Process

Receive, inspect and deliver as per customer requirements to avoid any disagreements at the time of vehicle delivery.

Ensure timely closure of Job Cards to reflect the accurate sales figure.

Adhere to standard operating procedures to avoid any internal / external customer dissatisfaction.

Update customer records for correct invoicing and for service requirements.

Ensure that the jobs / service details are explained to the customer to justify the costs incurred.

Develop and maintain long term relationship to enhance customer retention. 

Ensure resolution of repeat customer complaints on priority to maintain optimum customer satisfaction.

Verify service jobs are carried out as per customer requirements to ensure customer satisfaction.

Handle accident repairs as per set procedures and obtain prior approvals as required.

Notify Customer in case of :

Delay /parts non availability.

Warranty Coverage.

Delay in vehicle delivery.

Ensure telephone follow-up within 3 days to enhance and build customer relationship.

Keeps himself abreast with market information in order to provide the necessary information to customers and aid them in their decision.

Handle the reception in the absence of front office to ensure that the reception is manned at all times.

Job Requirements

Qualifications

• High School Certificate/ Diploma (12 years of schooling education)

• Automotive Technology Diploma as applicable to the BU 

 

Experience

Minimum 5 years hands-on experience in workshop repair and operations in a reputed automotive dealership, out of which 1-2 years must involve customer interface 

 

Knowledge & Skills

Knowledge of Product, 5W2H probing skills, Smart selling, Telephone handling  skills & Customer handling skills 

Knowledge of automotive software DMS 

Sound technical knowledge in vehicle diagnosis and repair

Knowledge of technical software

Valid UAE drivers’ licence 

Ability to think analytically 

Written and verbal communication in English (other regionally spoken languages including Arabic would be an added advantage)

Proficient in MS Word and Excel.

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

DETAILS TO REGISTER FOR THIS JOB:

https://careers.alrostamanigroup.ae/job/Dubai-Service-Advisor/1062939200/

Also, Copy-Paste Your CV in the Comments section.



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Finance Manager, The Westin, Abu Dhabi, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

NOTE: FROM 1 JANUARY 2024, THE HOTEL WILL BE REBRANDED TO A NON-MARRIOTT PROPERTY. PLEASE APPLY IF THIS IS FINE WITH YOU.

 

JOB SUMMARY 

Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

 

CANDIDATE PROFILE 

Education and Experience

• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.

OR

• 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.

 

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies 

• Coordinates and implements accounting work and projects as assigned.

• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

• Complies with Federal and State laws applying to fraud and collection procedures.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

 

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Maintains a strong accounting and operational control environment to safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

 

Demonstrating and Applying Accounting Knowledge 

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

 

Leading Accounting Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Motivates and provides a work environment where employees are productive.

• Imposes deadlines and delegates tasks.

• Provides an "open door policy" and is highly visible in areas of responsibility.

• Understands how to manage in a culturally diverse work environment.

• Manages the quality process in areas of customer service and employee satisfaction.

 

Managing and Conducting Human Resource Activities

• Supports the development, mentoring and training of employees.

• Provides constructive coaching and counseling to employees.

• Trains people on account receivable posting techniques.

 

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self confidence, energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas, expectations and information in a concise well organized way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

DETAILS TO REGISTER FOR THIS JOB:

https://jobs.marriott.com/marriott/jobs/23146896?lang=en-us&utm_medium=jobboard&utm_source=indeed

Also, Copy-Paste Your CV in the Comments section.



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It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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Service Planning Administrator, GEA, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Your responsibilities and tasks:

GEA is one of the world's leading suppliers of systems and components for the food, beverage, pharmaceutical and agricultural industries. Founded in 1881, the international technology group focuses on machinery and solutions, as well as advanced process technology, components and comprehensive services.

Worldwide, it employs more than 18,000 people in five divisions and 62 countries. GEA contribute significantly to the reduction of CO2 emissions, plastic use and food waste. In doing so, GEA is making an important contribution to a sustainable future, in line with the company's goal: Engineering for a better world.

Roles and Responsabilities:

Preparing service offers and handling all invoicing service jobs (internal and external)

Scheduling & Planning of Service jobs for all service engineers in line with priority and administering with all supports required; SFT , LPT, FT, & FHT(need basis)

Preparing detailed service utilization reports for the FSE’s on a monthly basis.

Coordinate with training officer, technical manager and service engineer in building the SQM for training needs.

Regular review of Field Service key figures (OI, Sales, Backlog, receivables, etc,) and taking corrective actions.

Communicate proactively to Head of Service Execution on any crisis management or issue or reschedule of plans that may have certain business impacts

Follow up on service quotes

Collecting and Organizing service reports (internal & field office)

Co-coordinating with sales for identifying project commission needs

Regularly refer to to “Control Risks” for evaluating and organizing travel to potential High-risk countries.

Experience in ERP systems – SAP / CRM for Field service management systems.

Co-ordinate the travel logistics of the service team together with Admin.

Service FSEs covering SFT, LPT and FHT

Your profile and qualifications:

Profile and Qualifications:

Relevant Degree ​

Experience of working with SAP/CRM

Advanced working knowledge of MS Office

Ability to work under strict deadlines.

Good written & oral communication skills

Min 3-5 years of relevant work experience.

Benefits

A competitive and flexible remuneration package.

Great work environment and being part of a motivated and collaborative team.​

Internal training and career development opportunities at national and international level

DETAILS TO REGISTER FOR THIS JOB:

https://www.gea.com/en/company/careers/apply-now/item.jsp?job=JR-0025872

Also, Copy-Paste Your CV in the Comments section.



Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.





What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

...And, you'll keep wondering why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV:

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Client Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the recommendations our customers have written on my LinkedIn profile.

Click the LinkedIn banner below and then scroll down to the Recommendations section.

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join the Fastest Growing Jobs Group on LinkedIn:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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