The Project Manager is responsible for overall planing and delivery of Juniper's Professional Service contract with major customers in the region, being responsible for managing deliverables and project financials. Including maintaining control over project budget and properly forecast project expenditures. This role will be a key member of the delivery, working collaboratively with internal resources, contractors and 3rd party service providers. The PMP will also represent Juniper in front of the customer directly and is responsible to meet C-Sat KPIs. A successful candidate will also be able to track and measure customer satisfaction in these areas via regular QBR with Customer and Internal Stakeholders. The projects will likely use both, waterfall and agile approaches dependent on the specific customer requirements and the delivery/development teams involved.
Role Requirements:
Project Management experience of more than 5 years with external customer exposure
Experience of running projects in Telecom industry, either from Equipment Manufacturer, System Integrator or Service Provider side
Preferred technology experience in IP networking, Network Security, Mobility, Cloud, Data Centre Technologies, SDN
Solid understanding of project management processes and tools used to manage scope, schedule, budget, resource planning, risk and change management.
Strong planning skills, able to identify issues and drive them to closure. Can-do attitude.
Experience of building and managing successful project teams across both the customer and vendor/3rd party organisations. Experience in geographically distributed projects with both onsite and remote resources. Used to working in a matrix organisation
Customer focused, with excellent inter-personal and communication skills at all level. Assertive and proactive in driving and making decisions. Able to lead change initiatives, work thru conflicts and resistances by gaining trust and acceptance of others
Fosters an environment that encourages constructive debate and collaboration
Prince 2 / PMP / ScrumMaster certifications desirable
Fluency in English language
Ability to travel to customer location on a regular basis
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