About Us
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza, and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day to day
FINANCIAL RETURNS: • Assists in the preparation of monthly C/L deductions for all staff. • Delivers invoices and obtains acknowledgment from the clients’ office. • Visits the client's office and to follow-up the payment as directed by the Credit Manager. Manager. • Collects payment from the client's office and provides receipts to them. • Lists down all payments and deposits same to the Front Office Cashier on a daily basis. • Keeps control of cash receipts and cheques received by Collector forms. OUR PEOPLE: • Have a good knowledge of all hotel facilities and be able to answer questions in a quick, polite, and helpful manner whenever enquired by our customers. • Co-operates and communicates with your colleagues, Supervisors, and Management to ensure effective departmental teamwork and high morale. • Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals. • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures, and countries. GUEST EXPERIENCE: • Assists in retrieving supporting documents for C/L invoicing when required and in arranging files in the record rooms from time to time. • Consistently provides and maintains the highest standard of customer care and service. • Maintains a high standard of personal hygiene and grooming at all times. • Ensures that suitable office wear is worn well pressed and in good • Handles any guest complaints or problems promptly and ensures that all resolved/unresolved incidents are reported to your Supervisor. • Be security conscious with respect to guests, staff, and hotel property/welfare and report suspicious circumstances to your Supervisor. RESPONSIBLE BUSINESS • Files invoices in respective files. • Pulls out all paid invoices as per payments listed on cheques received by the Collector and hand-over to A/C Receivable Supervisor on a daily basis. • Files reports, miscellaneous vouchers, cash receipts, and invoices in respective files. • Maintains stock of stationery in the credit section. • Carries out any other tasks requested by the Management. • Assists in invoice preparation /copies and supports.
What we need from you
Qualifications: - Minimum 2-3 years of experience in the same role in a 5-star hotel - Good working knowledge of Microsoft Word, Excel, Outlook, and the Internet - Able to manage multiple tasks - Flexible attitude - Good attention to detail - Experience in purchasing, stock control, merchandising, and inventory reporting is preferred.
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