Latest Job Vacancies

Associate Business Development Manager, Infosys, Dubai, UAE

The Associate BDM has the following key responsibilities within the assigned account scope:

Generate leads through research and networking.

Build relationships and creating a bond and rapport with clients, prospects

An individual contributor driving significant revenue and TCV growth by using general business acumen to uncover prospect business needs

Regular reporting with clear Plan to achieve Monthly / quarterly / half-yearly and yearly goals

Stay current on Banking industry trends and personnel moves among prospect organizations.

Negotiate and close contracts with client marketing and legal stakeholders

Conduct research as well as competitor analysis, and conduct client presentations, estimation efforts and proposals and negotiations.

Take go-to-market solutions to accounts within the account scope - responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.

Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope.

Build an account plan / regional plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.

Support pre-sales proposals for new business development outside of account scope.

Provide necessary input for building future alliances with relevant product vendors.

Maintain CRM System, Regular Reporting

Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 5-10 years’ experience, with strong sales/relationship management/account management experience.

Must have experience in the Banking industry in MEA market

Knowledge of industry specific go-to-market solutions a plus.

Good understanding of industry specific business issues and drivers a plus

Track record of interacting and building relationship with C-level client contacts.

Experience managing large multi-location consulting engagement teams desirable.

Track record as Account Manager in a rapidly growing client relationship highly desirable.

Hands-on experience with proposal creation and leading proposal presentations.

Strong Interpersonal, communication and presentation skills.

Wide variety of IT and business consulting engagement experience.

Personal

Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

High analytical skills

A high degree of initiative and flexibility

High customer orientation

High quality awareness

Excellent verbal and written communication skills

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation.

With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/98005BR?Codes=Indeed

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Senior Manager - HC Transformation, Majid Al Futtaim, Dubai, UAE

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The role will be accountable for delivering the MAF Global Solutions Human Capital Transformation and establishing a performance culture with continuous improvement.

Standardization of practices with optimization and automation of processes, delivering a technology enabled, data driven portfolio of Hire to Retire Services.

Maintain a productive partnership between the Human capital services tower and the Human capital community in the different OPCOs across all countries.

Develop end to end process metrics to monitor value realization and ensure clear Service Level Agreements and appropriate Key Performance Indicators for measuring client satisfaction.

Role Details – Key Responsibilities and Accountabilities:

Identify and manage process design and improvement opportunities within HC function in line with

Global Solution’s HC Service Delivery Model in collaboration with all levels of stakeholders and SMEs from the function

Manage organization in achieving transformation journeys with ownership of the Transformation roadmap for Human Capital

Design and lead large scale programs across the organization, managing the scope and timelines

effectively

Build the resource plan to support the future Shared Services vision, balancing the efficiencies of a centralized teams with the local knowledge required to provide effective support. Determine the right resource mix and locations for a "centralized" model

Work on all adoption management activities globally including Global Solutions SAP Success Factors Stabilization, Operating Model Development and partnerships with Global Solutions Tower Leads

Ensure that the right quality and quantity of resources are assigned to the process teams to drive the desired outcomes

Work with OpCo leadership to bring about positive change in the organization. Secure buy in and adoption by key stakeholders and members of relevant functions, as part of the overall change management

Works in collaboration with the HC Transformation Director, VP of Service Delivery and MD of GR to assess the risks where complex dependencies are associated, demonstrating consideration for the reputation of Global Solutions and safeguarding its stakeholders, by driving end-to-end prioritization.

Prepares, maintains, and submits clear and concise activity/progress reports and time management

reports to be used with Senior Stakeholders and Leadership.

Support appropriate changes or updates to policies to establish requirements, authority and

consequences for non-compliance

Standardize, automate, and optimize processes, technology and data for the Function across the

organization

Maximize the use of Manager and Employee Self-service and other technologies to reduce the activity volumes within the HR Shared Service Centre

Work with other Functional and Sub-Function process owners to ensure the process designs integrate as a whole

Coordinate development, monitoring, and adoption of effective end to end process metrics to drive value realization

Review and coordinate relevant Service Level Agreements, monitoring delivery to commitments over time

Drive continuous process improvement and work closely with leads to identify the areas of improvements, standardizations and optimization

Ensure improvements in customer satisfaction survey

Job Dimension – (e.g., Revenue & Budget size, Sales Volume etc.)

Work across 5 MAF OPCOs (MAF Holding, MAF Retail, MAF Properties, MAF LEC and MAF Lifestyle) covering Human Capital services (Talent acquisition, Total rewards, Talent and organization, Human Capital Digital experience and Learning and Development) with 800 Human Capital people, of which 350 are Global Solutions to build services for more than 45,000 people.

Other Context (if applicable):

Functional/Technical Competencies

Leadership skills consistent with MAF Leadership Framework

Deep understanding of emerging trends and shared services leading practices

Strong project management capabilities and experience managing large, global transformation projects

Key Executive and Senior Stakeholder’s management

Superior client service and interpersonal skills

Strategic and Operational Organizational agility

Change Leadership, influencing and communication skills

Ability to operate collaboratively

Personal Characteristics and Required Background:

Skillset (job specific technical skills and behavioral competencies needed)

Very good knowledge of Hire to Retire processes within BPO/SSC (strong Talent Acquisition and Compensation& Benefits know-how is an asset)

Very good knowledge of technology driven change

Practical knowledge of HCM SLAs and workload management

Time management – ability to focus and get things done in agile manner and know what business is critical; able to deal with conflicting priorities and ambiguity

Ability to work under pressure to meet deadlines while managing multiple deliverables, demonstrating the ability to ruthlessly and appropriately prioritize

Strong interpersonal and engagement skills; ability to deal with senior stakeholders throughout the business and able to present information in a clear way to different audiences

Co-ordination/planning/resource allocation – ability to bring together different people with conflicting schedules/ideas and meet deadlines

CXO Level Communication and Stakeholder Management

Minimum experience

15+ years of general professional experience in the area of Human Capital Transformation including at least 5 years of managerial experience in HC Shared Services

Experience of working across different sectors (different countries would be preferable)

Proven experience in global team management (50+ FTE)

Experience designing and implementing SSC environment

Experience of working in SAP SuccessFactors environment

Minimum Qualifications/education

University degree (preferably an MBA)

https://careers.majidalfuttaim.com/job/Dubai-Senior-Manager-HC-Transformation/839374601/

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Senior Manager - Consulting Lead, NielsonIQ, Sharjah, UAE

Job Description

Client Servicing and Value Creation

Leads delivery against SLA for assigned clients and accountable to managing the client relationship

Leads client relationship management throughout issue escalation in collaboration with internal stakeholders

Ensures delivery of meaningful insights to assigned clients. Delivery on client business issues and tracking of outcomes

Where required presents to varied client audiences delivering insightful and actionable recommendations

Contribute to Thought Leadership and other industry presentations where required

Responsible for collecting Voice of Client on their experience & servicing quality

Discovering and Proposing

Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage

Responsible for identifying opportunities through day-to-day engagement and handling off to Commercial teams for further stages.

Client Engagement Model

Owns the client WIP and responsible for regularly updating client health internal tracker, with ability to anticipate issues before they occur, bringing all NielsenIQ functions and key partners together to act on/resolve issues.

Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives

Leads Client review process, focusing on service quality and ROI elements to refine the Joint Business Plan and alignment with clients on a regular basis

Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.

People Management

You will not have any direct reports but will be responsible for all work delivered by junior associates assigned to your clients.

Ensuring prompt delivery of service, ensure the quality of the data insight with actionable business recommendation, based on a deep understanding of client business and expertise across NielsenIQ solutions.

Provide support, recognition and feedback to assist associates towards achieving the performance expectations and standards

Act as coach, guide and mentor to employees and contribute to succession plan for the team

Establish a strong team environment focused on exceeding internal and external client requirements

Qualifications

Years of experience: 6-7 or more years’ experience with good knowledge of research products, services and data.

Excellent awareness of market conditions and client business environment

Very good client-facing and communication/presentation skills

Financial understanding (e.g. P&L, EBITDA) and how this relates to business success

Demonstrates excellent client leadership

Excellent consultative selling skills

Capable of working as part of a team within a fast paced, challenging and demanding environment whilst maintaining high standards

Strong negotiator

Experienced people manager (preferred not required)

What We Can Offer

Friendly community and team culture that promotes flexibility, openness, and simplicity

Interesting work in a dynamic environment and a multi-cultural team

Great learning and career development opportunities

Onboarding programs and trainings

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

https://jobs.smartrecruiters.com/NielsenIQ/743999844302220-senior-manager-consulting-lead

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Operations Performance Manager - Cargo Operations, dnata, Dubai, UAE

Job Purpose

The Operations Performance Manager will support the dnata VP Operational Performance in monitoring and maximising cargo operations efficiency, and the overall level of performance across the dnata international businesses, including Safety, Quality, and Productivity. This will involve leading the delivery of key one dnata initiatives.

Key Responsibilities:

Plan
- Undertake projects as required, working with the businesses and Headquarters support functions to optimise network performance.
- Manage the implementation across the network of One dnata initiatives such as World Class Operational performance, Operational Best Practices (OBP) & Business Resource Planning (BRP) to improve efficiency and support overall business strategy.
- Identify, monitor and resolve any service quality shortfalls or adverse KPI trends across the dnata overseas locations. This will involve close collaboration with Operation Managers to implement their recommendations to improve processes, both will be involved in investigations for service or safety failure.
- Produce and analyse the monthly network performance reports and recommend corrective action as required.
- Create and disseminate performance based network league tables to generate interest and competition.
- Provide support to the evaluation of new business opportunities, acquisitions and mergers. This will include undertaking operational audits and evaluation of potential ground handling ventures overseas.
- Create and lead the cargo or ground handling forum where best practice, innovation and industry issues are discussed around the network.

Execute
- Implement robust governance and processes based on best practice in procurement, resource management, supply chain and other core business processes, in order to enhance customer service at a manageable cost.
- Advise and drive collaborative working approaches to optimise network performance and standardise customer experience and safe service delivery.
- Visibly support and promote the dnata value of `safety and security. Support businesses to lead investigations of major, significant or reoccurring incidents and service failures as an Operations Subject Matter Expert (SME).
- Collaborate with the dnata Safety Team and maintain regular oversight of One Safety initiatives to ensure effective reduction in injuries and accidents.

Check
- Ensure effective KPI monitoring using / creating smart and efficient data management process / tool. This will involve a close collaboration with Enterprise Analytics in managing BI tool in MicroStrategy including master tables management and related power user activity
- Identify any operational growing risks, poor safety and service quality shortfalls or adverse KPI trends across the dnata overseas locations.
- Recommend and co-build corrective action plan as required. This will involve close collaboration with Operation Managers to implement their recommendations to improve processes, both will be involved in investigations for service or safety failure
- Provide HO oversight into effectiveness of risk management, compliance with regulatory dnata standards and Operational performance ( Safety Quality and Productivity)

Qualifications & Experience

- Bachelor Degree in a relevant field
- 8 to10 years of experience in airport Cargo handling operations, including experience in managing operational performance
- Experience in oversight and monitoring
- Sound knowledge of Cargo Operations is essential
- Strong stakeholder management skills, including maintaining strong relationship with customers
- Commercial, training and quality assurance knowledge is preferred
- Excellent communication
- Ability to build and maintain effective working relationships across departments
- Advanced presentation skills
- Excellent professional writing skills

https://www.emiratesgroupcareers.com/search-and-apply/362108

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Assistant Quality Manager, ekaterra, Dubai, UAE

About ekaterra

ekaterra is the biggest Tea Company in world today, with outstanding, purpose driven brands such as Lipton, PG tips and Pukka. ekaterra was created as a standalone “corporate startup” in 2021 when Unilever decided to separate the Tea business so that it could achieve its highest potential. Following that ekaterra is now owned by a private equity firm CVC and has come into its own as an independent legal entity across the world.

ekaterra’s Tea brands, geographies and Tea estates generate revenues in excess of €2 billion – the company is growing and profitable with proven potential both pre- and post-COVID-19. As a standalone entity, ekaterra remains number one in the world and is even better positioned to lead the industry and take full advantage of the opportunities in the category, with more focus and entrepreneurship driving greater growth and value.

ekaterra’s Mission is to Grow a World of Wellbeing... growth for everyone is at the core of our business. We want to grow a better world of wellbeing through the regenerative power of plants, for our consumers, farming communities, employees and shareholders. We are also environmentally conscious and are committed to giving back to the planet. Read more on our website: https://ekaterratea.com/

As a proper corporate startup, we are seeking employees with a passion for exciting entrepreneurial experiences, who respond to dynamic, ever-changing challenges with agility and ownership and who want to pursue unique career opportunities and play a part in building the bright future of this plant-based company.

The qualities we look for

ekaterra is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our tea family, whether for a short period or over the long term, we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What's in it for you?

We believe that growth is for everyone; we believe in growing leaders who have an owner’s mentality. We believe in connections over hierarchies and (work)levels. We have a 'corporate start-up' approach; we act with speed and agility to tackle knotty business challenges.

Purpose of Role

The role is focused on managing quality control and assurance on the shop floor, leading the site quality by maintaining the top standards as per ekaterra standards and legal regulations, developing, implementing, and managing quality in the product as well as in the process with managing all stakeholders inside the factory, and developing suppliers, and clearly understanding consumer needs, and translate it into product and process requirements.

Key Accountabilities

Provide quality leadership to understand customer needs and requirements to develop effective quality control systems and processes

Ensure ekaterra QMS is implemented to assure consumer safety and the overall quality of the product.

Develop, implement, and update site HACCP plan and pre-requisite programs.

Create standards in accordance with industry standards and customer expectation

Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of internal and external customers.

Monitor consumer complaints and quality incidents, follow up on RCA and corrective actions and propose all required changes to the process to prevent reoccurrence

Understand human nature to implement the right tools to prevent human errors which can lead to quality defects.

Identify and deploy the technical skill sets, resource levels, and systems to deliver projects, including the engagement of external resources as required

Drive quality improvements by gathering teams from across functions and encouraging the concept of Kaizen.

Develop, implement, and manage key performance indicators (KPIs)

Manage, coach, and develop a future fit high performing Quality Operations team (white and blue collar) that meets agreed objectives, and which delivers best practice results, added value, and continuous improvements.

Monitor the completion of tasks and ensure good performance and record on appropriate systems

Support R&D in defining the process parameters and product characteristics for new innovations.

Develop, implement, and manage a quality control plan.

Plan, control, and improve the process through the implementation of process control.

Monitor and improve lab activities.

Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensure compliance with legal standards. Manage and control quality cost

Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance

Ensure quality of incoming materials by developing the supplier capability to meet our standards by settings requirements for all materials and Liaise with them to resolve quality issues

Work as part of the Management team to share ideas and improve operation, recommending, supporting, and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements

Engage with regional and global quality teams to discuss improvements and ways of working and implementing changes on the ground.

Ensures discipline in the use of SAP QM.

Ensures and verifies ongoing compliance to ekaterra Quality Management Standards in third-party re‐packers and assemblers and Logistics operations through communication, self‐assessment activities, KPI monitoring, technical visits (as needed), and general oversight

Provides Quality leadership to influence Quality culture through activities to create a passion for products and brands.

Qualifications & Experience Required

Proper understanding of QMS, HACCP, food safety, and process control, with previous experience managing business quality systems.

Experience working in a Factory and manufacturing environment.

Led implementation of quality systems such as FSSC 22000, ISO 9001, and/or Halal with experience in external and internal auditing.

+2 years of people management experience across white and blue collars.

Ability to manage and influence cross-functional stakeholders.

Strong problem-solving, team building, and decision-making skills.

Engineering graduate.

Basic knowledge of SCADA system & Microsoft Power Platforms

Other preferred qualifications & experience

Six sigma/ lean green belt

World-class Manufacturing or TPM knowledge

Industrial engineering, supply chain or quality management masters holder.

Previous experience working in production, engineering, or technical roles.

Experience in implementing 4IR digital solutions in the manufacturing space.

Key Stakeholders

Internal:

Factory team - Manufacturing, Technical, ManEx, etc.

Customer Service team

Logistics & Warehousing team

Planning team

Procurement team

Marketing & Sales DBT teams

Third Party Manufacturing team

SC Finance team

Global & regional teams

External:

Third Party re‐packers, transportation providers, warehousing providers

SASO, Service Providers, Business Partners

Excited about the Role?

Please apply online by clicking on “Apply” below. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

Thank you for your interest and application.

ekaterra is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Therefore, if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

https://unilever.wd3.myworkdayjobs.com/en-US/Unilever_Experienced_Professionals/job/Dubai-United-Arab-Emirates/Assistant-Quality-Manager_R-44281

Latest Job Vacancies

Associate Business Development Manager, Infosys, Dubai, UAE

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Senior Manager - HC Transformation, Majid Al Futtaim, Dubai, UAE

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Senior Manager - Consulting Lead, NielsonIQ, Sharjah, UAE

My Favorite Motivational Quotes:

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Operations Performance Manager - Cargo Operations, dnata, Dubai, UAE

Job Purpose

Qualifications & Experience

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Assistant Quality Manager, ekaterra, Dubai, UAE

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