Latest Job Vacancies

Business Development Leader, ChampionX, Manama, Bahrain

ChampionX is seeking a Regional Sales Representative to drive the sales growth for the Windrock product line for the Middle East region.

What’s in it For You:

The ability to make an impact and shape your career with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement

What You Will Do:

The Regional Sales Representative is responsible for the generation of revenue for Windrock through the sale of Windrock portable and on-line monitoring systems, technical services, and software platforms for various assets including reciprocating compressors, engines, motors, pumps, cooling fans, etc. in the specified region. Through individual and team marketing, sales will be pursued through end users at facility and enterprise levels, through third parties on projects, and through development of existing and new distribution channel and alliance partnerships.

Customer Management

Present our product and services portfolio directly to customers and/or through distribution channels
Identify customer's needs and sales opportunities to drive growth
Identify and establish business relationships / needs for region
Understand and execute customer development and account management

Strategy & Planning

Creates long-term pipeline beyond short-term transactions
Develops and implements sales plans as needed to support all target markets; achieves sales goals associated with revenue targets
Identify and develop strategic account plans leveraging other channel partner (internal and external) resources
Drive sales through direct customer relationships and through other ChampionX entities
Develop new customers in the region
Retain existing customers through follow-on sales and support
Negotiates and implements contracts with accounts as authorized and works with finance department to manage accounts receivable deliverables including negotiated payment terms

Execution

Articulate value story, technology and product positioning to both business and technical users
Excellent communication skills that convey conviction and depth in our value proposition
Create incremental demand, opportunities, and close orders
Manage day-to-day processes around sales leads/follow-up using structured program management techniques and tools
Provide visibility of opportunity pipeline using CRM program and maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence
Provide product demonstrations to potential customers as needed
Prepare proposals for small and large projects
Meet regional sales targets monthly, quarterly, and annually
Maintain expert level of product and application knowledge with regard to automation products

Minimum Qualifications:

Bachelor’s Degree
A minimum of 5 years of experience in similar sales role.
Minimum of 5 years’ experience in the reciprocating/rotating equipment segment
Demonstrated success in sales, delivering on targets, and have good understanding of the asset monitoring marketplace.
Experience and Knowledge of Automation, Enterprise Management and IIOT for the Oil & Gas industry
Competitive attitude and strong work ethic with the ability to enthusiastically represent the company
Excellent time management and communication skills
Excellent negotiation skills
Self-Driven work ethic
Available for inter-regional travel 70%

About ChampionX:

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

https://championx.wd1.myworkdayjobs.com/en-US/ChampionX_External/job/BHR---Manama---Manama/Business-Development-Leader_R00119537-1?utm_medium=%22mcloud-jobads%22&utm_campaign=&utm_content=Business%20Development%20Leader&utm_term=R00119537&utm_source=Indeed

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Join a Whatsapp Group of your choice, to be notified of the Latest Jobs in the Middle East.

https://www.dubai-forever.com/whatsapp-jobs.html

🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼

Direct with Employers!

Take the 1st step towards SUCCESS. Your Dream Job in the GCC.

Order Your Customized Applicant Tracking System (ATS) compliant CV!

Click on your Level of Experience:

🔴 Entry Level (0-2 Years Experience)

➡️ https://www.dubai-forever.com/entry-level-resume.html

🟤 Junior Professional Level (2 - 5 Years Experience)

➡️ https://www.dubai-forever.com/professional-level-cv.html

⚫️ Mid Level Professionals (5 - 8 Years Experience)

➡️ https://www.dubai-forever.com/mid-level-cv.html

🟠 Senior Professional Level (8 - 15 Years Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well:

🔊 https://www.dubai-forever.com/submit-your-cv.html

Join the Fastest Growing Jobs Group on LinkedIn:

🔊 https://www.linkedin.com/groups/8288711/

Senior Manager Customer Service Tools & Technology, DHL, Muharraq, Bahrain

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Job Overview

Tools, Technology and Projects – Manage deployments and use of Customer Experience tools within MENA region including taking a lead role in working with programme/project members and country teams providing the expertise and make recommendations on all aspects to enhance tools and technology in customer service to enhance Customer Experience.

Main Responsibilities

Global Customer Service

Work closely with the Regional/ Country CS Heads and the other managers in the team in identifying, developing and supporting on-going booking, enquiries, tracing, service recovery, claims and complaint handling initiatives, in line with corporate and regional business goals and objectives.

Lead and develop standardisation & harmonisation of processes/standards/programs

Identify BDPs for sharing as well as opportunities for improvement for action, and provide appropriate guidelines and recommendation to Regions/countries relating to processes and customer experience.

Other Global Functional Groups

Acts as the catalyst and focal contact point for customer service in the designated Area, coordinating and facilitating customers’ service-related matters to ensure issues and concerns are reflected at the regional group level and initiatives and projects are completed on time and have achieved targeted goals

DHL Customers

Function as the key contact point for the highest complex level of customer escalation issues, for serious shipment related incidents and follow up on issues.

Assist in managing cross-functional activities

DPDHL Divisions – Corporate, other Bus

Acts as the focal contact point for the customer service in the designated Area, coordinating and facilitating customers’ service-related matters

Consulting firms (internal & external)

Manage the work of the identified vendor business consultants to ensure contracted vendor deliverables are delivered on schedule, within budget and meet the business requirements of Global office and regional stakeholders.

Responsible for the overall project plan and managing communications with DHL stakeholders to ensure that management is aware for progress and team/project requirements

CS Tools and Technology

Lead responsibility for the successful delivery of MENA Region & within respective countries programmes/projects on time, to budget and of the right quality using the DP DHL’s standard project management methodology.

Coordinate MENA regional and MENA country requirements and business capability gathering to input into global programmes/projects Business Requirements Statement.

Lead and manage the day-to-day

management in the delivery of the programmes/projects, including taking a lead role in working with programme/project members and provide the expertise to review and make recommendations on all aspects of the project.

Monitor interdependencies and risks between the programme’s and individual projects. Ensuring that these are fully assessed, mitigated and highlighted to the Project Board as appropriate.

Manage the change control procedure and ensures that programme/project deliverables are completed within planned cost, timescale and resource budgets, and are signed off. Gains agreement for revisions to the programmes/projects from project sponsors and stakeholders.

Test and accept the deployment of Customer Service tools for the MENA region.

Conduct post implementation reviews to evaluate and share best practices and areas of opportunity for future programmes and projects.

Finance and Projects

Drive cost & productivity management from a regional and country perspective based on overall business direction (e.g. best in class sizing and productivity goals)

Ensure all project deliverables are delivered on schedule, within budget and meet the business requirements of Global office and regional stakeholders.

Driving Customer Service Excellence

Lead and drive customer satisfaction by providing best-in-class standards with a view towards establishing and maintaining a competitive advantage.

Driving the day-to-day operation of Customer Service departments in compliance with the Centre of Excellence (COE) standards.

Continuously drive quality improvement by providing support with required tools and processes to coordinate customer feedback through various tools e.g NPA, PCIS, Customer Interaction Study and other forms.

Maximising Revenue Generating Opportunities

Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value-added services (e.g SII, TDX and the use of eCom tools)

Standardisation and Consistency of Practices

Motivating and retaining the best of customer service talents within DHL to enhance customer service experiences for customers and develop staff to the maximum potential.

Technological Advancements

Reduce the cost of doing business by leveraging technology, redefining or eliminating manual and redundant business processes.

People – Management

Assist the Regional Head to

Develop high-performance Service Culture by developing KPI’s to support quality performance within the region.

Prioritize and manage the proper allocation of resources and staff to countries and departments

Education & Experience Qualifications

Experience in the Express/Logistics industry would be advantageous

Experience in a Customer Service environment

Management role within Customer Service in the country would be advantageous

Demonstrated strong project management experience

Proven skills and knowledge in developing/deploying Tools & Technology, Developing processes and managing process improvement initiatives

Experienced in developing comprehensive, timely and accurate processes and standards

Experience in a regional role would be advantageous

Worked in multiple countries would be advantageous

Tertiary Education

Communication skills, spoken & written (excellent)

Presentation skills (excellent)

Software skills (Word, Excel, PowerPoint & Visio) - (excellent)

Knowledge/Experience on Business Process Model and Notation (BPMN) would be advantageous

Systems Engineering or Communications Technology Experience would be advantageous

Posting Legal Entity DHL International B.S.C.(c)

https://dhlexpress.taleo.net/careersection/startseite/jobdetail.ftl?job=22004XF&lang=en