Latest Job Vacancies

In the fast-growing economies of the world, there’s a new generation of ambitious younger people eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience.

For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM. Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022.

Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.

Job Description

Internal SIP infrastructure support;
Second and third line support for SIP issues, interaction with employees and other departments in solving problems;
Troubleshooting and problem solving of issues connected to SIP environment;
Monitoring, automation and further improvement of existing SIP infrastructure;
Automation of operations, writing scripts. Writing infrastructure services;
Filling the knowledge base, accounting system, creation of internal documentation and manuals;
Research and integration of modern IP-telephony solutions (at all stages: from infrastructure to service);
Installation, configuration and maintenance of SIP servers and equipment;
Off-hours work (evening, weekend) if required by change control procedures and priorities;

Qualifications

Minimum 3 years experience in the same position;
Experience in deployment systems and Linux server management configuration systems.
Deep understanding of Unix;
Experience in deploying, configuring and supporting telephony servers based on Asterisk;
Knowledge and understanding of IP telephony technologies and protocols. (sip, iax2, h323);
Knowledge of languages: Perl, Python, Bash, SQL to automate and monitor processes;
Knowledge and ability to compose AEL-dial plans, work with AGI and AMI;
Knowledge of databases and the language of structured SQL queries at the level necessary to support the performance of IP-telephony;
Good understanding of networking processes and network stack;
Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions;
Strong analytical and organizational skills, with passionate attention to detail;
Ability to multi-task, prioritizing multiple objectives and initiatives;
Fluent English

Will be considered as advantage:

Skills for writing automation scripts using Ansible / SaltStack or the like;
Experience with LXC containers: assembly, networks;
Experience with large server clusters, microservice architecture;
Experience in the deployment and administration of monitoring systems (Logstash, Nagios, Icinga, Zabbix, Prometheus);
Knowledge of Russian language.

Additional Information

Benefits

Competitive salary
Discretionary performance related bonus
Medical Insurance
Paid sick leave days for self and for taking care of your dependents
Interest free loans
Hybrid working policy
A focus on your wellbeing, including talks and access to self-development tools
Flexi benefits / Quarterly allowance
Global Employee Assistance Programme

https://jobs.smartrecruiters.com/Exinity/743999820651661-sip-engineer-asterisk-

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Manager, Contact Center Business Support & Operations, Commercial Bank of Dubai, Sharjah, UAE

Job Purpose:

The job holder is responsible for providing strategic support and direction with respect to new initiatives, quality assurance, driving revenue generation opportunities, managing Call Centre Operations and drive operational excellence across all retail and commercial products for the bank. It includes development and maintenance of efficient processes for business and service enhancement driven by system based solutions which are delivered by well trained staff. Providing the required structure for efficient functioning of fulfillment team, follow-up team, web chat and phone banking team.

Principal Accountabilities:

Strategy Implementation

To develop quality assurance, training and process and control and implement the approved structure to achieve the metrics

To build the quality and control targets and the measurement tools required to ensure they are achieved down to the individual staff level

To develop the required Quality Assurance (call, transaction and process) MIS for all units under Contact Center.

To build and feed into the recruitment and staff development process of all units in Contact Center to ensure that right resources are being recruited , effective training deployed and staff groomed for increased /changes in responsibilities

Work with the Head of Contact Center to develop and implement a control strategy that drives improved risk governance

Develop and Implement Quality and Key Control metrics

Identification and implementation of Key measurements for call, transaction, and operational risk items

Implementation of the framework of measurement of performance of these metrics working with various teams owners to define and roll-out the unit specific metrics

Providing intelligence and support to Contact Center. Arrange monthly front office back office meetings, Service Quality Forums, Audit reviews etc.

Work with relevant stakeholders to create awareness amongst the Contact Center Leadership team on the performance of Key Indicators of various interactions and processes that impact customer’s experience and propose measures to improve their performance.

Where required, provide support and cross check the performance rating given on KPIs for each unit

Responsible for Contact Center Readiness for New Product and Service launch

Represent Contact Center in all new product, process and service launches

Work with Business, Product Heads and cross functional stakeholders across the bank to define processes, system requirements and SLAs for new products and services to ensure readiness of Contact Center

Develop metrics, training material, control guidelines to measure performance

Enhance processes for defining, monitoring and reporting service performance against service level agreements (SLAs) metrics and other related targets.

Perform Competition scan on service metrics and customer experience for benchmarking against the best in class.

Revenue Generation

Provides insight into revenue generation opportunities and how to transform the unit into a profit Centre.

Structure the performance management of contact Centre fulfillment team to ensure high conversion of leads.

Provide management with recommendations that will drive increased sales and productivity

Perform analysis on key revenue generation metrics and recommend action

Collaborate with product owners to identify and implement enhancements to increase sales from contact Centre

REQUIREMENTS

Education & Experience

Graduate or post-graduate, preferably in commercially oriented discipline with recognized diploma in Banking

At least 10-12 years of overall Banking experience with specialized experience in Contact Center people and process management

https://www.comeet.com/jobs/cbd/14.007/manager-contact-center-business-support--operations/D9.D2C

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Take the 1st step towards SUCCESS. Your Dream Job in the GCC. Click on your Level of Experience:

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➡️ https://www.dubai-forever.com/entry-level-resume.html

🟡 Junior Professional Level (2 - 5 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-cv.html

🔵 Mid Level Professionals (5 - 8 Years Work Experience)

➡️ https://www.dubai-forever.com/mid-level-cv.html

🟠 Senior Professional Level (8 - 15 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well

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Project Engineer/Site Lead - Nuclear Projects, Sargent & Lundy, Abu Dhabi, UAE

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services—from consulting, design and implementation to construction management, commissioning and operations/maintenance—with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Our Core Values

Every decision we make is guided by our core values. By upholding these six principles, we support our clients, employees, and community. They are the compass we follow as we continue to grow our business and lead the industry.

Quality – We provide high-quality deliverables and services through an uncompromising focus on peer review, safety, and continuous improvement.

Accountability – Our actions demonstrate the highest levels of professionalism, integrity, and respect.

Our People – We value diverse perspectives, encourage professional growth, and are committed to providing a work community where people thrive. Our work is challenging but rewarding.

Our Clients – We deliver value and exceed our clients’ expectations through outstanding customer service, personal accessibility, and clear communication.

Innovation – Since 1891, we have invested in the people, training, tools, and technology needed to quickly adapt in a constantly changing world.

Meaningful Impact – We make a positive impact in the communities where we work and live.

Responsibilities

This position will offer you the opportunity to manage project(s) consisting of engineers, designers, controls and scheduling professionals involved in the design, modification, and analysis of new and existing nuclear power plant modifications. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution.

Responsible for project execution, coordination of resources from each discipline as required.
Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire project lifecycle.
Manage and direct the project team to ensure accountability. Mentor and coach team members.
Develop and maintain a positive working relationship with client task engineers and stakeholders.
Lead efforts to ensure projects are completed safely, satisfactorily, on time, and within budget.
Support the reporting of key performance indicators for schedule, budget and other dashboard items.
Identify and control construction risk.
Recognize, identify, track and control change.
Communicate and consult with appropriate stakeholders and supervisors.
Prepare reports and studies that present technical information in a clear and concise manner and meet client requirements and Sargent & Lundy formats.
Analyze issues and provide solutions to improve results.

Qualifications

We do not sponsor employees for work authorization in the U.S. for this position.

Essential skills and experience:

BS from an ABET-accredited engineering program
Proven experience managing multi-disciplinary teams
3 or more years of experience in a technical field (engineering, construction, planning, etc.)
Experience with serving as a firm/client liaison in a support or lead role
Ability to multitask and manage multiple competing priorities is critical to success
Strong written and verbal communication skills
Ability to work in a collaborative team setting
Schedule development and management
Budget management

Valued but not required skills and experience:

Construction management or a management/business degree
Engineering design experience a plus
PMP Certification is a plus.
MBA is a plus
Experience writing proposals is a plus

Sargent & Lundy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

https://careers-sargentlundy.icims.com/jobs/4792/job?utm_source=indeed_integration&iis=Job+Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&mobile=false&width=1118&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330

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➡️ https://www.dubai-forever.com/entry-level-resume.html

🟡 Junior Professional Level (2 - 5 Years Work Experience)

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🔵 Mid Level Professionals (5 - 8 Years Work Experience)

➡️ https://www.dubai-forever.com/mid-level-cv.html

🟠 Senior Professional Level (8 - 15 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well

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Boutique Manager/ Store Manager, SSC Perfumes & Cosmetics, Dubai, UAE

POSITION

THE CONTEXT ________

LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

All brands are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image.

LVMH Perfumes & Cosmetics Middle East manages 8 different brands including Parfums Christian Dior, Loewe and Acqua Di Parma. LVMH P&C Middle East oversees an area of 47 countries in the Middle East, Europe, Africa, and India with subsidiaries and agents’ structures.

YOUR MISSION _________

As the Boutique Manager for Acqua Di Parma in our store in Dubai Hills you will be responsible for the management of the Boutique and the team. You will drive the performance of the boutique through leading the team to deliver an outstanding client experience and achieve all targets in relation to sales, profitability, and operational compliance.

Your responsibilities include:

Business Development and Sales Management

Demonstrate sales leadership for staff by playing an active role on the selling floor
Suggest and implement action plans for the Boutique (on product mix, store merchandising, events and animations, product assortment) in order to ensure achievement of the Boutique Sales Targets
Deploy store business plan to include marketing and promotional strategies that will continue to drive traffic to the store in order to develop and grow the customer base
Be aware competitors' business activities and market trends
Conduct sales analysis (quantitative and qualitative sales reports), follow up on market trends and monitor the competition activity

Brand Management

Consistently be an ambassador of Acqua Di Parma
Ensure that the Boutique team are in line with brand values in terms of behavior and image guidelines
Welcome and manage external and internal visitors to the Boutique, ensuring that their experience reflects the brand and our business
Increase client flow by working closely with Marketing and CRM to develop a network of clients and develop customer loyalty
Own and contribute to Boutique events and sampling programs, effectively managing internal and external communication and ensuring that events are exactly executed and exceed expectations

People Management

Recruit high caliber team members, ensuring their retention through the effective management of their induction and performance
Conduct annual performance reviews
Provide new and ongoing product and sales training to team, including new programs, suggestive selling techniques, and client registration programs
Communicate and reflect the brand, corporate strategy, and goals to the team
Continuously motivate and coach Perfume Specialists to meet assigned sales targets

Operations

Create staffing schedules that ensure appropriate store coverage, whilst consistently delivering the desired brand experience but also keep within agreed budgets
Manage stock to minimize loss and maximize availability with reference to quantities and merchandising guidelines
Ensure operational compliance across the Boutique and team ensuring that all aspects of company procedures are adhered to including cash, stock, IT and security
Profit and Loss responsibility for the store, with particular attention given to controllable expenses, sales plan and operating profit

PROFILE

YOUR PROFILE ____________

2 to 5 years of experience managing a beauty store as Manager or Assistant Manager in a Luxury store (mandatory)
Excellent interpersonal and communication skills
Creative and innovative thinking with strong initiative
Strong sales skills and ability to motivate a team
Business Acumen: Knows how businesses work; knows the competition; is aware of how strategies and tactics work in the marketplace
Fluent in Arabic & English
Adaptable and diligent: high priority on accuracy and adherence to timeframes
Dependable and autonomous
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; maintains effective relationships and gains their trust
Proficient user of the MS Office package

ADDITIONAL INFORMATION

WHAT CAN WE OFFER ? ___________

A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
As part of LVMH, PCDO offers Career opportunities with a worldwide presence and continuous growth within 75 distinguished Houses.

https://www.lvmh.com/job/?ref=SSCPC01121

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Take the 1st step towards SUCCESS. Your Dream Job in the GCC. Click on your Level of Experience:

🟢 Entry Level (0-2 Years Total Work Experience)

➡️ https://www.dubai-forever.com/entry-level-resume.html

🟡 Junior Professional Level (2 - 5 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-cv.html

🔵 Mid Level Professionals (5 - 8 Years Work Experience)

➡️ https://www.dubai-forever.com/mid-level-cv.html

🟠 Senior Professional Level (8 - 15 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well

📣 https://www.dubai-forever.com/submit-your-cv.html

Join the Fastest Growing Jobs Group on LinkedIn

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Latest Job Vacancies

Purchasing Supervisor, Grand Hyatt, Muscat, Oman

Summary

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

Qualifications

SIP Engineer (Asterisk), Exinity, Sharjah, UAE

Company Description

Job Description

Qualifications

Additional Information

Manager, Contact Center Business Support & Operations, Commercial Bank of Dubai, Sharjah, UAE

REQUIREMENTS

Project Engineer/Site Lead - Nuclear Projects, Sargent & Lundy, Abu Dhabi, UAE

Responsibilities

Qualifications

Boutique Manager/ Store Manager, SSC Perfumes & Cosmetics, Dubai, UAE

POSITION

PROFILE

ADDITIONAL INFORMATION

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