Director of Food and Beverage - Jumeirah Preopening Bahrain, Jumeirah Group, Bahrain

 About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. 

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. 

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a Director of F&B  to join the preopening team in Jumeriah Bahrain. The main duties and responsibilities of this role:

To provide leadership and direction across all aspects of Food and Beverage (F&B) operations across the SBU, including the provision of high-quality service and Guest experiences, through the delivery of an overall smooth and economical running of F&B operations in line with the Group’s policies and standards.

  1. Direct the implementation of the Food & Beverage operational strategy, in line with the corporate direction and guidelines in order to reinforce the Group’s vision and ensuring the provision of a world class guest experience.
  2. Support, in conjunction with the SBU General Manager, the definition of the SBU overall strategy in terms of pricing, placement and branding of the F&B outlets within the SBU to ensure these provide the brand expectation.
  3. Participate in the preparation of the group’s Food & Beverages annual business plan, and Sales and Marketing Plans and  ensure performance is monitored and reported so that any necessary actions are taken in a timely manner
  4. Contribute to the preparation of the SBU budget and monitor the financial performance of the F&B outlet(s) versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon.
  5. Plan, direct and monitor services and F&B standards in all outlets and kitchens ensuring that managers take corrective actions as necessary in adherence to Jumeirah policies and standards.
  6. Monitor closely the profitability of all F&B outlets in order to provide solutions to improve performance and direct in implementing corrective measures.
  7. Monitor the activities and trends of competitor hotels, restaurants and bars and identify and act on opportunities to modernize equipment, service methods, and product presentation so that guest satisfaction is improved continuously and the competitive advantage of the hotel is sustained.
  8. Ensure all F&B employees adhere to uniform and grooming standards, and that hygiene standards are relentlessly enforced to demonstrate a professional image consistent with the Jumeirah brand.
  9. Participate in public relations activities, sales calls or other promotional activities designed at enhancing the image and profitability of the F&B department and the SBU.
  10. Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff and providing formal and informal feedback in order to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition. 
  11. Recommend improvements to departmental policy and manage the implementation of procedures and controls covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that Jumeirah Group delivers world class services, excellence, and innovation.
  12. Motivate subordinates and identify opportunities for participating in change initiatives, programmes and projects taking into account international best practices, improvement of business processes, cost reduction and productivity improvement.
 

 

About you:
The ideal candidate for this position will have the following experience and qualifications:

  1. Bachelor’s Degree in Hospitality, Business or any relevant field from an accredited and renowned University.
  2. At least 8 years of relevant experience in progressively more responsible F&B operations roles within the international hospitality sect; 5 years of which led F&B Operations within a market-leading hotel band.
  3. Management experience in high-end free-standing restaurants
  4. Experience in F&B project work - restaurant refurbishment or development
  5. Experience in large conference facilities
  6. Expert F&B operations and product knowledge. 
  7. Expert project management, planning and implementation skills.
  8. Advanced knowledge of core hotel operations.
  9. Advanced planning and scheduling skills.  
  10. Very good command of speaking, reading, and writing English language.
  11. Strong communication and interpersonal skills.
  12. Strong customer service orientation.
 

Primary Location

: United Arab Emirates (AE)-Dubai-Dubai

Job

: F&B Service

Organization

: Group and Corporate [G&C]

Job Posting

: Apr 18, 2022, 11:05:54 AM

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Banking Governance Manager, Emirates Group, UAE

 

Job Purpose
Manage, design and implement treasury procedures and guidelines in line with best practice to ensure the effective governance around the execution of banking engagements. Develop and implement strategic initiatives and projects around treasury and banking systems to support a robust treasury operation. Represent Banking Governance on overall bank account management from a governance and policy perspective. Job Outline: - Collaborate with Group Treasury and Risk Management leadership and engage with external stakeholders to execute strategic banking initiatives in alignment with banking policy and governance. - Lead and manage the design of process improvements within Banking Governance to ensure that process, people and resources are aligned to achieving corporate goals as well as driving customer satisfaction. Manage implementation of balanced solutions by taking into account the risks and controls that address/mitigate those risks. - Identify areas for process/system improvements, standardise procedures and act as an interface between the treasury department and all other stakeholder departments across the Group. Represent and collaborate on cross-functional projects. Manage changes relevant to treasury procedures in FAMOVS, Authorities Manual and other relevant corporate manuals. - Define and establish department standards, KPIs and key risk indicators and perform a quality control function through a continuous review of transactions within the department to ensure compliance with policy, procedures and guidelines. Lead preparation of periodic reports for executive management - Manage and continuously improve the knowledge and awareness of team members and relevant stakeholders and ensure timely and accurate reporting aligned with the requirements of Group Financial Governance. - Provide analysis, support and guidance to the internal and external auditors. Address audit findings and issues raised by external/internal auditors, providing evidence and information to ensure quick resolution of audit queries, coordinating responses within Group Treasury and Risk Management. Lead appropriate training for the Banking Governance team and relevant stakeholders in applicable systems, treasury policy, guidelines and company procedures. Develop training packs for Finance Managers and Area Managers across the network on treasury/banking related systems and processes and ensure up to date knowledge on industry developments and cash management best practices including fraud prevention controls to support the management of a robust control environment. - Establish and evolve the centre of excellence for Banking Governance across Finance ensuring that knowledge is shared and stakeholders are compliant and held accountable. Coach and mentor a team, providing continuous feedback and facilitating professional development. Enable the team to flourish through high levels of engagement and productivity and nurture a culture of learning and moving forward Establish career development plans with sucession in mind, training for direct reports and provide appropriate mentoring and coaching.
Qualifications & Experience
Experience: Finance & Insurance/Finance Management: 8+ years Qualifications: Degree or Honours (12+3 or equivalent) Knowledge/Skills: - Degree in a relevant subject - Professional experience in a finance function within a large corporation or financial institution - Expert knowledge of, strong networking skills and presentation skills - Experience in process improvement methodologies will be an advantage
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers


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Associate - Construction, Beacon Legal, Dubai, UAE

Salary: Enquire
Period: Permanent / Full Time

Job Summary:

Role for a Construction lawyer interested in relocating to Dubai. Top firm looking to add to the team after a recent internal international transfer.

Description:

The firm
This is an opportunity to work on high profile matters alongside talented, like minded professionals where you will have the chance to add to your skills and develop your career, working on some high profile projects. They advise on high profile and cutting edge matters, including some iconic infrastructure projects in the Middle East. The firm will provide a highly competitive tax free salary and assist with relocation expenses.

Culture and benefits
As a top tier firm they have a professional and driven culture which reflects the calibre of candidate they look to hire. The Construction and Projects team are a high performing and busy business unit and pride themselves on maintaining a down to earth attitude with lawyers who can relate to their clients. To be successful you will have aptitude for technical law but also be able to contribute to the culture of the team, which involves participation in social events and client entertainment in an autonomous role.

The Role
  • Negotiation and preparation of project contracts, construction contracts and operating agreements
  • Advising clients on contract management issues and procurement
  • Providing recommendations to mitigate project risk to significantly reduce the chance of litigation
  • Managing key contracts and being the point of contact for client queries

Requirements
  • Minimum 3 years PQE from a highly regarded firm from a common law jurisdiction
  • Ability to interpret the law commercially in a fast pace and busy specialism
  • Strong technical drafting skills with an impressive deal sheet history
  • Developed client interaction skills and ability to work well in a close-knit team

If you are interested in this role, please apply or contact Alex Gotch on +61 449 990 768 for a confidential discussion.


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Senior Manager Risk Governance, Standard Chartered, UAE

 About Standard Chartered 

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity,  together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
 
Role Responsibilities 

Key responsibility of the role holder is supporting CRO UAE and Middle East in ensuring that Enterprise Risk Management Framework is effectively implemented across MENA. The other responsibilities are: supporting CRO in bedding down the Operational Risk Type Framework, carrying reviews and regulatory stress tests including ICAAP, setting up risk appetite and monitoring compliance, managing the secretarial function of the various Risk Committees in UAE and managing risk governance for the region.

Strategy

  • Appraise and contribute to the development of strategic plans and alignment with risk appetite of UAE (including DIFC and ADGM) and MENA.
  • Inform the development of business plans with the provision of cost and impairment forecasts and a balanced judgment on the external environment within the region.

Business

  • Support line manager in aligning strategy of the risk function with business strategy and risk appetite.
  • Communicate the strategic intent and collective agenda for the Function.
  • Maintain and develop the Function's risk capabilities, and skills to meet ongoing needs and plans.

Processes

  • Support line manager supervise all processes where a member of the risk function is the identified first line process owner.
  • Continuously improve the operational efficiencies and effectiveness of risk management processes in the region.

People and Talent

  • Lead through example and help build the appropriate culture and values within risk and across the wider organization.
  • Help line manager ensure the provision of ongoing training and development of the Function's people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles. Also, help with line manager with formulation of succession plans and development plans for risk staff in the region.

Risk Management

  • Support line manager to assess periodically the risk profile for the region and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
  • Help line manager manage BAU Operational Risk duties in his capacity as Head OR, UAE including DIFC
  • Carry out stress tests and scenario programs, review the results and assess their implications. Ensure that effective management response plans are in place to respond to extreme but plausible scenarios.
  • Ensure that material risk exposures and related issues are reported to the responsible governance committees and to Group and business-level committees as appropriate.
  • Ensure country risk committees meet on a regular basis to review risk issues in compliance with governance requirements.
  • Maintain a good understanding of the requirements of key external stakeholders in respect of risk management and ensure these are well understood internally and reflected in internal procedures
  • Support line manager in maintaining delegated authorities in line with internal policies and ensure that delegations are in line with individual capabilities.

Governance

  • Co-ordination to ensure efficient running of key Risk meetings, preparation of quality packs (CRC), completion of minutes (joint CRC/CNFRC) where necessary and tracking on closure of deliverables.
  • Contribute in the bank's agenda of reviewing all new regulatory guidelines.
  • Lead the Regulatory inspection in country and ensure timely and accurate delivery of information to the regulator.
  • Ensure compliance with regulatory obligations across Credit Risk, Traded Risk, Reputational & Sustainability Risk, Model, Operational & Technology Risk and Treasury Risk.
  • Oversight of Risk Governance activities within the function and region
  • Ensure various risk teams fulfil their responsibility as Risk Framework Owner on specific laws and regulations assigned.
  • Secretary of Country Risk Committee (UAE, DIFC & ADGM)
  • Preparation of Risk papers (CRC, CMT, RMT, AMERC, GRC)
  • Preparation and review of Prudential pack, input to risk governance, country risk and reputational risk areas for stress testing and financial statements.
  • Support ad-hoc projects as required.
  • Coordinate and prepare papers for CEO forums, GRC and BRC.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Help CRO lead the UAE including DIFC and ADGM to achieve the outcomes set out in the Bank’s Conduct Principles.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Contact point by the CB UAE and DFSA on general enquiry on Risk related matters
  • Support the risk function in handling of CBUAE, DFSA and External Audit questions and examination as appropriate
  • Consolidating the communication by the Risk Function with the various regulators
  • Distribution of laws and regulations assigned to the Risk Function to respective parties
  • Coordination of any regulatory exercise which affects all Risk Functions of the Bank
  • ICAAP Risk Coordination and Submission
  • IFRS9 and ECL Coordinator for Risk
  • Maintenance of Risk Regulatory Obligation Register
  • Regulatory returns submission review process
  • Participate and support Regulatory thematic onsite reviews for Risk function

Key Stakeholders

  • Risk Top Team, MENA
  • CEOs Office
  • CMT BPMs
  • RCRO Office AME
  • Group OR
  • CCROs in MENA
  • Ops Risk Staff MENA
  • All Risk Staff in MENA 

Other Responsibilities

  • Help CRO manage the Reputational & Sustainability, Treasury Risk and Model Risk responsibilities as RFO as well as Digital Assets (as integrated Risk)
  • Conduct Effectiveness reviews of various Risk committees
 
Our Ideal Candidate 
  • Educated to degree level

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Dealer Principal-Toyota & Lexus, Al Futtaim Automotive, Abu Dhabi, UAE

 Date: 18-Apr-2022

Location: Al Ain, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 118403 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Role:

 

Al-Futtaim Automotive is seeking experienced and dynamic Dealer Principals for its automotive brands Toyota and Lexus to continue to drive market position and enhance these brands’ ability to engage with the customer by creating a seamless and complete Automotive offering. The ideal candidate will have a strong automotive background, having successfully run dealership facilities covering both sales and aftersales. The candidate will spearhead the development and implementation of an innovative & engaging customer journey in the respective site, driving the dealership team to be increasingly customer centric. The jobholder will be responsible for the overall performance and profitability of the dealership, maximizing revenue generation and driving a kaizen mindset to improve processes and problem-solving mentality. 

 

Job Purpose: 
•    To be a central accountable lead for providing a seamless and complete Automotive offering to the customers of the localized sites/network pertaining to the role. 
•    Lead and maximize the performance of all the location’s operational functions: New Unit Car Sales, Pre-Owned Car Sales, Finance & Insurance, After Sales (Services, Spare Parts, Accessories). 
•    Direct the activities of all departmental staff; coaching them in establishing their departmental financial and non-financial objectives: Sales, profits, capital expenditures, manpower, Employee Engagement, Customer satisfaction, mystery shop, Retail standards; and continuously monitor and evaluate their progress toward achieving those objectives. 
•    Direct, motivate, and coach location employees to assure they consistently offer superior levels of service to the customer. 
•    Ensure branch compliance with Company Mission, Vision, Brand values. 
•    Uphold and comply with the OEM standards and processes. 
•    Ensure compliance to all Government regulations such as employment terms, safety, health, environment & security. 

 

Key Responsibilities: 
Commercial Management: 
•    Assumes ultimate accountability for the achievement of budgeted operational objectives in Revenue, Volume, Gross Margin, Expenses, Net Profit, Customer Satisfaction, and employee engagement; thereby, maximizing returns on investment. 
•    Hold regular MFRs with BAMs to understand and optimize Branch P&L 
•    Participate in annual business planning and follow up with quarterly and monthly reviews. 
•    Accountable for location Revenue Maximization, Margin Improvement, Controllable cost management, Cash Control and Receivables 
•    Support Planning teams to ensure accurate forecasting 
•    Execution of Incentive plans 
•    Asset Management – optimize inventory of vehicle and parts stock 
•    Provide dealership management with regular reports on the financial condition of the dealership 

Sales Management: 
•    Develop and implement local plans to deliver sales and profit achievement by month for new, pre-owned and after sales 
•    Effectively manage stakeholders through regular meetings & supervision to ensure corrective actions on issues pertaining, but not limited to: 
•    F&I 
•    Sales Consultants 
•    Pre- Owned Sales Consultants 
•    Service 
•    Parts 
•    Marketing 
•    CRM; Business process and Mystery Shopping. 
•    Submit accurate weekly forecasts based on analysis of actual market trends, sales conversions, bank approval TATs, invoices etc for Management reporting. 
•    With support of Sales Management drives achievement of monthly sales targets delivering volume and profit contribution 
•    F&I penetration and particularly trade cycle products 
•    Used car performance (sales and buying) 

After Sales Management: 
•    Manage Aftersales financial budgetary goals and forecasts 
•    Maintain high-quality service repairs and minimize comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. 
•    Responsible to monitor the performance of service operations within the location through enhancing and re-allocating location resources to improve overall location results. 
•    Parts & Warranty 
•    Responsible for penetration of Service plans and extended warranty plans 
•    Daily KPI management 
•    OEM Warranty procedure and process adherence.

Marketing: 
•    Develop localized marketing initiatives and promotions with support of the brand communications team 

Customer Experience & CRM: 
•    Deliver OEM Customer experience programs 
•    Accountable for a seamless end to end customer journey through Sales and Aftersales linking customer interactions to maximize opportunity to build value for the customer. (customer retention loyalty) 
•    Promote customer experience best practice to safeguard the customer journey process, whilst ensuring staff are trained to deliver on overall location targets 
•    Lead development and execution of local action plans for improvement of NPS and CSV/CSI with support of central analysis and customer excellence teams. 
•    Manage high level customer escalations or issues arising out of transactional situations and ensure customer complaints in location are resolved effectively and timely 
•    Take an active role in customer interactions to gain a strong sense of pulse and voice of the customer 
•    Local prospecting and CRM 
•    Building relationships with local SME’s within agreed market territory.

 Facility Management, Brand Standards & HSSE: 
•    With support from Operations Manager/Coordinator drive efficient allocation of administration and support operational resources across the site/s of Sales and Aftersales under the Dealer Principal’s remit. 
•    Responsible for securing and maintaining the company’s fixed assets at the location. 
•    Ensure 100% compliance with Standard Operating Procedures 
•    Manage documentation and legal government relation matters by ensuring adherence to the prescribed government rules and procedures to minimize legal implications to location operation. 
•    Understand and ensure compliance with OEM warranty processes. 
•    Ensure the proper care, storage, and inventory of special tools. 
•    Manage location activities to ensure they are carried out as per the company’s policies and procedures through effective communication and monitoring. 
•    Ensure Management and other stakeholders are kept informed of progress and issues related to location operations. 

People
•    Work with Human Resources to ensure the branch is always optimally staffed/resourced with appropriately qualified, talented & efficient workforce. 
•    Train, motivate and monitor and improve the performance of all staff. 
•    Mentor, coach, develop and engage team to consistently deliver expected business results. 
•    Develop & plan short- and medium-term goals and objectives for the team. 
•    Drive Al-Futtaim Values in workplace. 

 

About You:
Qualifications Experience & Skills: Education: 
•    Bachelor’s Degree or Equivalent 

Minimum Experience and Knowledge: 
•    This position requires business maturity and excellent judgment the job holder should have a minimum of >10 years’ automotive industry experience with at least >5 years as a Branch Sales Manager or Service Manager. 
•    Experience in optimization of Automotive Services. 
•    Ability to manage multiple priorities in a fast paced environment; work collaboratively with cross-functional teams and ensure high quality deliverables with attention to detail. 
•    Proven ability to develop, execute and manage entire the service customer journey. 
•    Be able to guide colleagues inside and outside the service discipline. Affinity with cars in general and the automotive industry in particular. 
•    Ideally has strong operational experience in both Aftersales & Sales 
•    Must have English fluency 
•    Ideally has GCC experience. 
•    Ideally has Arabic fluency 

Job-Specific Skills & Competencies: 
•    Skills in sales & aftersales operations and customer relations 
•    Ability to analyze and interpret financial data, including P&L. 
•    Negotiation skills and able to close deals 
•    Strong stakeholder management skills with the ability to communicate and interact with officials at all levels and to work effectively with a wide range of constituencies in a diverse community 
•    Obtaining commitment and co-operation ideally through consent and willingness 
•    High energy & enthusiasm 
•    Leadership and ability to drive through complex solutions 
•    Professional written and verbal communication and interpersonal skills able to drive best practices and productivity across a diverse workforce 
•    Ability to motivate teams with good team building skills
•    Innovative problem-solving skills with entrepreneurial mindset 
•    Confidence in own decision making 
•    Target oriented and drive to exceed demanding challenges 
•    Analytic and pro-active 
•    Persistent and focused on results

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


https://www.afuturewithus.com/job/Al-Ain-Dealer-Principal-Toyota-&-Lexus-Al-Futtaim-Automotive-Abu-Dhabi/797948901/


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