Sales Executive - Zabeel House by Jumeirah the Greens, Dubai

 Sales Executive - Zabeel House by Jumeirah the Greens, Dubai


About the Role:


An opportunity has arisen for a Sales Executive to join Zabeel House by Jumeirah the Greens. The main purpose of the role is to source and develop new business for the hotel in the assigned segment(s) guided by an experienced Sales team and the Director of Sales. The key responsibility is to implement sales activities to maximize sales, to effectively manage and network existing accounts and to identify and develop new business opportunities.


The main duties and responsibilities of this role:


Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts for a comprehensive client servicing, achieving targets and maximum productivity

Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Regularly sell hotel rooms, meeting rooms, and food and beverage to client contacts.

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

Accurately produce and review all sales contracts, rate agreements and banquet/catering event orders.

Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

Arrange and conduct special events, site inspections, and off-site presentations for potential clients. 

Interact with potential contacts such as Guests to ensure their total satisfaction as well as airlines, wholesalers, corporate/leisure accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.

Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

Identify business opportunities by spotting prospects and evaluating their position in the industry, researching and analysing sales options.

Sell products by establishing contact and developing relationships with prospects, recommending solutions.

Maintain quality service by establishing and enforcing organization standards.

 

 

About You:


The ideal candidate for this position will have the following experience and qualifications:


Essential:


Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Minimum 2 years’ experience in similar position in Dubai

Hospitality sales experience within 4* hotel industry in UAE

Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Access) and Knowledge of sales and marketing modules

UAE Driving License

Friendly, pleasant and easy to be around, draw energy from being with others (essential)

Excellent communication skills in written and spoken English 

Possess professional disposition with excellent communication and interpersonal skills

Proactive approach in dealing with clients and industry; task focused, outcome orientated

Understanding and ability to work in a multi-cultural environment 

Excellent follow-up and documentation skills

Ability to calmly and effectively execute last minute requests


Apply Here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl

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Director of Food and Beverage - Zabeel House, Dubai

 Director of Food and Beverage - Zabeel House by Jumeirah the Greens, Dubai


About the Role:


An opportunity has arisen for a Director of Food and Beverage to join the F&B Department at Zabeel House by Jumeirah the Greens. The main purpose of the role is to be fully accountable for the operations of the department and outlets. Plan, organize and direct all processes of F&B operations to ensure the delivery of a quality food and beverage experience. Engage with guests and the community. Ensure all restaurants achieve maximum revenue and profit in line budgeted and forecasted projections.


The main duties and responsibilities of this role:


Assist in coordinating the organizational and administrative functions in all areas of the F&B Department to ensure delivery of set strategy and full compliance with Jumeirah standards

Monitor service and food and beverage standards in all outlets and kitchens ensuring quality and consistency, addressing under performance as necessary

Monitor closely the profitability of all food and beverage outlets in-order to provide solutions and optimal performance

Set, in close conjunction with each outlet Manager, annual operating budgets which will form part of the Business Plan

Initiate special/innovative on brand/concept promotions, offers and activities that generate additional revenue and interest

Monitor activities and trends of competitor hotels, restaurants and bars keeping up to date with industry developments to ensure the hotel offerings remain relevant and on trend.

Make recommendations for modernization of equipment, service methods, and presentation to improve guest satisfaction and profits.

Participate in public relations activities, sales calls or other promotional activities designed at enhancing the image and profitability of the Food and Beverage department and the hotel.

Actively engage with customers and guests to obtain feedback and measure satisfaction, address areas of concern as required (TQM)

Be active and visible in the operations to ensure all are being managed according to standard

Ensure that HACCP and other local regulations are adhered to ensure the highest food hygiene standards

Train and develop Managers/colleagues to ensure that they can operate independently with their own profit centre and deliver financial targets

Build and develop a strong team through effective recruitment, training and performance management as per company standards

Perform any other duties that management may reasonably require such as Manager on Duty shifts.

Be an active member of the hotel leadership team supporting overall strategy and performance

Assist in bringing all Managers/Chefs up to date with Market trends and ensuring that their product matches these needs

Ensure measurable quality objectives are established and actively participate in the review of these objectives

Ensure appropriate communication processes are established

Ensure manning and competence level of selected colleagues is sufficient for the department to meet the needs of the organization and customer.

 

 

About You: 


The ideal candidate for this position will have the following experience and qualifications:


Essential:


Diploma / Degree in Hotel / Tourism / Business Management from a recognised education institution

Additional F&B / Leadership / Management qualifications valued

Previous experience as a Director of Food & Beverage / Food & Beverage Manager in dynamic F&B operations in a lifestyle hotel environment (4-5 star)

Understanding of non-outlet operations e.g., Room Service, Mini Bar, Meetings & Events, Poolside dining

Previous experience in successful high volume / quality standalone F&B concepts

Proficiency in spoken and written business English.

Competent in Microsoft Office applications.

Ability to complete detailed department / outlet budgets

Able to manage large, diverse and high volume operations.

Proven track record in successfully launching promotions / new concepts

Excellent / Creative Menu and Beverage List Development Abilities

Strong Knowledge of Implementing Brand Standards

Creativity and innovation in food and beverage concepts and operations

Demonstrable achievements in improving customer satisfaction and profitability.

Experience with EFQM or other quality model highly regarded.

Good problem solving and follow up ability

Straight forward approach, very hands on and approachable

Certified in Food knowledge (Internationally recognised)/ HACCP


Apply Here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl

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Engineering Technician- Dubai

 Engineering [JCH].Technician- Dubai


About the Job:


An opportunity has arisen for Engineering Technician position at Jumeirah Creekside Hotel.


The main duties and responsibilities of this role: 


 Operational


To carry out the maintenance of all kitchen equipment

To order or repair any damaged kitchen & Laundry equipment as well as maintain and replace spares

Check and maintain all hot ranges, kettles brazing pans, convention ovens, bain marie, mixers pass counters, cold cabinets, dishwashers, hot cabinet, Freezers, Fridge and all related equipment.

Repair and maintain all laundry like washers, dryers, pressing machines, flat work ironer, towel folders and all steam related equipment

To work on all electrical, mechanical and refrigeration equipment

All work is to be carried out following technical regulations and safety standards as required in Dubai-UAE.

To complete work orders, PPMs, CWAs as directed.

To select correct materials from engineering stores.

To organise work in a skilled and professional manner.

To advise supervisor promptly of any problems.

To ensure safe working conditions for yourself and your colleagues and report to senior colleagues any unsafe working conditions.

To ensure that work areas are left in a safe and tidy condition.

Read and understand basic drawings

Work on own initiative without full supervision or direction.

Request support and direction as needed.

Be familiar with and comply with all relevant Engineering Department policies, processes and procedures.

Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions.

To able to work in guest rooms and plumbing is an added advantage

 

 

About You:


 


The ideal candidate for this position will have the following experience and qualifications:


 


Higher Secondary School certificate

Minimum of 2years working experience in a similar capacity in a hospitality establishment

Computer literate

Good Communication skills

Good verbal and written English skills

Team player

Ability to make independent decisions

Cheerful and friendly

Flexible with guest requests

Health and safety adherence

Excellent listening skills

 


Apply Here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl

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Resident Engineer - Engineering - Jumeirah Zabeel Saray, Dubai

 Resident Engineer - Engineering - Jumeirah Zabeel Saray, Dubai


About the Job:

An opportunity has arisen for a colleague to join our Engineering team in Jumeirah Zabeel Saray, as a Resident Engineer. 


The main duties and responsibilities of this role:


Supervises and directs the daily activities of all Engineering Department Managers, Supervisors and Subordinates.

Observes activities to ensure adherence to policies and operating procedures.                         

Check on completed repair and maintenance works to ensure that established standards have been met.

Assists in the implementation, coordination, and monitoring of the JEMS (Jumeirah Engineering Management System. This will include the Fire, Life and Safety Matrix, PPM, and Work Order Systems).

Handles grievances, suggestions, and complaints by colleagues and recommends appropriate action to the Director of Engineering.

Submits a comprehensive monthly report to the Director of Engineering on activities carried out for the month (if required).

Responsible for overall supervision and quality of the preparation of detailed and complex engineering plans, specifications, and documentation

Assist in aspects of engineering operations, environmental health, safety, and security issues, as well as the operational efficiency of the property

Ensures the cost effectiveness and technical efficiency of all services performed by outside contractors. Ensures all work is carried out in accordance with contracts, scope of works, service agreements and warranties

Ensures the quality of the work completed by both subordinates and external contracted staff, adheres to the standards of good engineering practices

Request support and direction as needed.

Be familiar of Jumeirah Policy and Procedures

Be familiar with and comply with all relevant Engineering Department policies, processes, and procedures

To perform other duties that management may from time to time reasonably require

 

 

About you:


The ideal candidate for this position will have the following experience and qualifications:


Formal qualification in an Engineering discipline

Health and safety certified

Bachelor’s Degree in mechanical, electrical or HVAC engineering

Minimum of 5 Years post qualification experience in a 5-star hotel

Middle east experience and in a multicultural environment

Experienced in Fire & Life safety systems

Experience in fundamentals of HVAC control


Apply Here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl

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Marketing Executive - EAHM, Dubai

 Marketing Executive - EAHM, Dubai


About the Job:


The Emirates Academy of Hospitality Management (EAHM) is looking for a dynamic and all-round Marketing Executive to join the team. The main duties and responsibilities of this role:


Develop content for website, brochures, and flyers.

Create content for newsletters addressed to school counsellors, agents and leads.

Develop social media content, video storyboarding, briefing, messaging, interviewing, and editing.

Assist with the training of the Student Ambassadors and other marketing team members, especially in photography, design and social media channel management.

Actively participate in various recruitment activities including school fairs, exhibitions and any official Academy events including taking video and photographs of events for distribution through Social Media and other digital channels.

Work closely with the Marketing team to support all online efforts and to ensure consistency between online and offline marketing campaigns.

Protect and develop the EAHM brand on all digital channels ensuring that every strategy for all channels is in line with corporate objectives.

Continually strive to keep up to date with the market in order to discover new media that can contribute to company growth, improve positioning and ensure online representation of Stay Different.

Administer the company’s social media marketing and advertising strategy and execution.

Track and analyse all online marketing campaigns and press releases, reporting on their success and quantifying spend to the Director of Marketing & Enrolment.

Support the Director of Marketing & Enrolment with the design of internal policies and processes to deliver online marketing campaigns.

Maintain the Internal and External Image Library and overall responsibility for the photography and video production.

Assist with the creation of new websites, mini-sites, HTML Emails, Email forms, PDF files, Graphics, Banners etc.

Maintain the Internet Site, Social Media Channels, Partner Sites and Mercury, so that up to date information is available.

Perform reasonable duties as may be assigned by management from time to time.

 

 

About you:


The ideal candidate for this position will have the following qualifications, experience and skills:


University degree, preferably in marketing, advertising or media is essential.

Minimum of 1-year digital marketing experience, preferably in the international education business or the luxury hospitality sector.

Outstanding English skills in written and verbal.

Arabic language (desirable).

Good administrative and organisational skills.

Experience with interactive marketing and media strategy, planning and campaign management.

Experience with Photoshop, Flash, HTML, JavaScript, Illustrator, Social Media Channels, Content and Contact Management Systems, Google Analytics, Core metrics and similar.

Web and Collateral Design Skills (desirable)

Courses/training in story-telling, creative writing, digital content creation, or sales/marketing copywriting would be an asset.

Highly proficient copywriting, editing and proofreading skills in English.

Strong organization and project management skills, meets deadlines, and able to manage multiple different projects at the same time


Apply Here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl

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