Customer Experience - Cabin Crew, Qatar Airways

 Customer Experience - Cabin Crew, Qatar Airways

As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.

We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.

As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings – including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.

We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.

Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.

Qualifications

To be successful in this role, you will have the following :

Minimum age: 21 years

Minimum arm reach: 212 cm (on tip toes)

Minimum education: high school education

Fluent in written and spoken English (ability to speak another language is an asset)

Excellent health and fitness

Willingness to relocate to Doha, Qatar

Outgoing personality with good interpersonal skills and the ability to work with a multinational team

Passion for Service

You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.

Apply Here:

https://careers.qatarairways.com/global/en/job/2100008Y/Customer-Experience-Cabin-Crew-Recruitment-Doha-2021

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Digital Merchandizing Manager- Qatar Airways

 Digital Merchandizing Manager- Qatar Airways

About the role

We are hiring for your skills to optimize Qatar Airways digital merchandizing capabilities with a holistic view along the customer journey. Plan and implement merchandizing techniques, closely working with other digital business units. Distribute and market Qatar Airways flight and non-flight partner products to add value to the customers experience, convert revenue opportunities and achieve business objectives in line with a clear Commercial vision to achieve a best-in-class customer experience on digital platforms, increase the adoption of the digital channels and optimize revenue generation and customer retention fora sustainable Ion -term growth.

Other operational duties would include:

Manage the implementation of Qatar Airways merchandizing strategy across all digital channels by translating Qatar Airways business and customer experience goals into digital merchandizing strategies and capabilities in order to drive customer satisfaction and revenue generation.

Identify technology and process needs to enable and support the implementation of merchandizing capabilities in Qatar Airways digital channels.

Keep a holistic view on merchandizing trends and new technologies through competitor, market and industry analysis, in order to steer the merchandizing strategy, to identify and introduce new and to constantly advance existing merchandizing capabilities.

Define and collaborate with cross-functional teams to implement effective ancillary merchandising through offering the right products to the customer across different digital distribution and communication channels at the right time in the customer journey from inspiration to day-of-travel.

Ensure flight and non-flight products are distributed and marketed in the most effective way during shopping processes pre, during and post the flight booking through utilizing and implementing best practice technology, techniques and processes.

Influence a customers purchasing decision through implementing sales techniques and design considerations during the shopping process in order to increase conversion and shopping cart value. Encourage up- and cross-selling through offering appropriate product and fare buy-ups that suit customer needs in order to grow ancillary attach rate and shopping cart value.

Develop the shopping capabilities on QRS digital direct channels to allow product attribute selling and simple comparison shopping for flight and non-flight products supported by attractive rich media content to enable QR to fully display its brand and offer proposition in the digital direct channels.

Monitor the market and understand trends, gaps and opportunities

Perform other department duties related to his/her position as directed by the Head of the Department.

 

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About You

We are looking for a passionate and experienced professional to join the Digital Marketing and Acquisition Team.

Minimum qualification of bachelor’s degree or equivalent is essential.

Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience

At least 6 years' experience in the field of digital commerce and digital marketing.

Experience in developing and optimizing digital content.

Prior experience working in a head office of a multi-national company with global responsibilities.

Must have experience in working in more than one geographical region and prior exposure to a multi -cultural work environment.

Extensive experience of working in a results-oriented and fast paced environment. Experience with lean methodologies, including Agile.

Highly analytical, commercially astute and numerate

Good communication skills, a proactive approach and a ‘can do’ attitude

Apply Here:

https://careers.qatarairways.com/global/en/job/138158/Digital-Merchandizing-Manager

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Chef De Partie- Qatar Duty Free Company, Doha

 Chef De Partie- Qatar Duty Free Company, Doha

About the role

As a Chef de Partie, you will be responsible for running a specific section of the kitchen by managing a small team of workers, in which they are responsible for keeping organized to ensure food is delivered on time and the work area remains clean and tidy. Also responsible for all culinary dishes that are prepared in their section with their specialty, as well as culinary functions in general to ensure all standards has been followed as per food safety guidelines.

Key accountabilities include:

Plan, prepare, and cook menu items in their section as directed by Sous Chef by following recipes and standards to ensure that all food is prepared as per HACCP standards.

Assist and involve in the development and planning of menus, including future food trends, and to be passionate about developing new styles of service and concepts in the location.

Conduct inventory periodically as per schedule to ensure all meals produced in the shift are as per requirements and left overs are managed effectively to minimize wastage.

Compile all food orders for sections under their supervision, to ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards.

Review and gain an understanding of food costing, sales mix and menu planning with Sous Chef, managing wastage and maintaining kitchen productivity.

Spot check culinary sections by following daily checklist to cover all food productions activity in timely manner.

Monitor kitchen stock movement and ordering system, to ensure all stock levels are in line with the standards and demands and avoid excess stock.

Report and record and kitchen equipment issue in timely manner to avoid any interruption during food production.

Conduct kitchen stock take with Storekeeper as per schedule, by consolidating all items and quantity correctly to ensure all inventory are accurate.

Report any food safety issues to Sous Chef, occurring inside the kitchen or restaurant buffet counter, by giving complete report and evidence for further investigation and review to avoid any food poisoning.

Perform other department duties related to their position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

Relevant Vocational, Tertiary or Trade qualifications. Additional trade certificates or relevant training certificates are highly preferred.

Culinary school or certified culinary professional courses/program/Diploma/Degree.

A successful completion of a major international brand or hotel apprenticeship.

Minimum 3 years of relevant experience and previously worked as a Commis Chef.

Essential to have a la carte experience in a high-end restaurant

Excellent communication skills with fluency in English language.

Good Working, knowledge about food and beverage production.

Creative in craft skills with a working knowledge of food production.

Proof of completion in a basic food hygiene course.

HACCP Training.

Computer literate (MS Office)

Apply Here:

https://careers.qatarairways.com/global/en/job/132351/Chef-De-Partie

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Duty Manager Security- Hamad International Airport, Doha

 Duty Manager Security- Hamad International Airport, Doha

About the role:-

As a Duty Manager Security, you will be responsible for helping us achieve this ambition through:

Managing the Airport Authorities security operations, ensuring compliance with local and international regulations, instructions and procedures issued by Head of Security HIA and QCAA.

Being responsible person in relation to any security incidents 24 x7 days a week ensuring that key stakeholders are kept informed of any incidents on site.

Managing all shift staff working in the HIA Security Operations through effective leadership in order to deliver a first class security operation.

Maintain and control procedures and ensure compliance through briefing, monitoring and debriefing of the staff to ensure that all relevant national and international regulations are met.

Coordinate with QAS, HIA, QDFC, QACC, CAA, Customs and local security on daily basis to enhance relationships through relationship building and professional guidance to ensure security excellence.

Being responsible for activation of the Security Cascade System in the case of any Emergencies/Disasters.

Being main point of operational contact for all aspects of HIA Security.

Qualifications

About you:

Relevant College or University qualification to minimum Bachelor’s level or equivalent.

Minimum 5 years of relevant experience.

Regulatory experience, Police, Military Police or general military operations experience.

Aviation security experience.

Understanding of airport and airline operations and their security requirements.

AVSEC management certification.

Apply Here:

https://careers.qatarairways.com/global/en/job/2100005Q/Duty-Manager-Security

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Create a new CV to apply for jobs in the GCC:

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Project Lead - IT Project Management Office- Qatar Airways

 Project Lead - IT Project Management Office- Qatar Airways

About Your responsibilities

As a Project Lead you will be responsible in defining and improving project governance, compliance framework and related processes. 

We need you to lead the execution of periodic project audits in collaboration with IT Line of Businesses (LOBs), review QR IT projects and the related artefacts for compliance.

You will assist in defining & improving software engineering standards, best practices and guidelines that needs to be followed across QR IT. 

You will report the findings of the compliance reviews with the LOBs and senior management and track action items for closure. 

You will be working closely with the Internal Audit team and IT LOBs to plan and rollout audit recommendations as per the agreed IT action plan. 

We need your experience in Identifying automation opportunities and effeciencies in governance and compliance process, evaluate solutions and lead the implementation. 

You will be responsible in leading and delivering assigned IT Projects through the use of proven delivery methodologies (waterfall/agile) and tools.

Qualifications

About You

Bachelor Degree with minimum 5 years of job related experience

Good understanding of project management processes & best practices

Expertise in areas of project governance and compliance in an IT organization

Expertise in areas of delivering IT projects / applications using both traditional waterfall and agile delivery methodologies

Well versed with agile ways of working, delivering MVP and continuous improvement

Hands on experience in using project management tools like Project Online, Azure DevOps

Good customer facing and stakeholders management skills

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. 

Here, there are no boundaries to your potential and the impact you can make.

 You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. 

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.

 Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Apply Here:

https://careers.qatarairways.com/global/en/job/135301/Project-Lead-IT-Project-Management-Office

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Create a new CV to apply for jobs in the GCC:

1. Applicant Tracking System (ATS) - compliant CV. (This CV is used for online applications on job sites. ATS is the software that reads and stores your CV in a database).

2. Visual/ Infographic CV. (This CV is normally sent to recruiters by email. It is visually - appealing. It may not be compliant to the ATS).

To know more about ATS and Infographic CV read here: 

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV