Associate - CRM- Kitopi, Dubai

 Associate - CRM- Kitopi, Dubai


What You'll Do?

Drive email marketing strategies that grow our lists with relevant audiences per brand

Work with the content team to ensure tonality and brand look and feel reflects in the email marketing strategy

Ensure email marketing strategies follow industry standards and best practices

Develop an email communication calendar across for brands and deploy email communications as per brand standards

Monthly reporting on email performance brand by brand

Proofread emails for clarity, grammar, and spelling

Ensure mobile-friendly email templates are met as per brand standards

Track performance for brands


What Are We Looking For?

Experience with Klaviyo, Constant Contact, Mailchimp, and other email marketing platforms.

Experience segmenting audiences and personalization to maximize open and click rates.

Hands-on experience setting-up automated email flows based on key customer trigger points

Knowledge creating and tracking UTM’s to measure email success rates

Google Analytics knowledge and email campaign tracking and reporting

Experience with salesforce marketing cloud (preferred)

English, Arabic a plus


Apply Here:

https://jobs.lever.co/kitopi/3b91d712-eca8-4169-a22b-884728b351b7

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Brand Manager- Kitopi, Dubai

 Brand Manager- Kitopi, Dubai


What We Look For

You are a highly efficient organized person with a consistent obsession on perfection. Quality matters to you, you know that small things make a huge difference and you’re meticulous. You have entrepreneurial grit: you test, learn and optimize and always keep your chin up. 

Do you have a genuine belief in bringing your full self to what you do everyday and see “work” as a calling and a passion? Are you obsessed with your brand?

Looks like you’re in the right place


What You'll Do


Lead Brand, Marketing, Content & PR strategy

Manage marketing strategy and execution in support of flavor storytelling, product launches, and campaign executions/activations. Lead go-to-market strategy for LTOs to drive buzz, trial, and sales.

Liaise with the regional teams and consumer department team members to ensure consistency of message, voice, tonality, and alignment with other PR, Branding, and Marketing strategies

Build, test, and implement initiatives and experiences that connect the Kitopi consumer across channels and create the best possible brand experience to drive loyalty and retention throughout the Kitopi ecosystem. Lead high-touch, magic-driving experiences for customers across channels, online and offline; surprise & delight initiatives. Own measurement and reporting for initiatives in collaboration with channel & marketing leads. 

Own and maintain brand & marketing calendar, ensuring cross-channel alignment between business channels. Collaborate with marketing, creative, and channel leaders to ensure cohesion and flawless execution of consumer-facing communications during campaign and evergreen periods.

Partner with the Creative team to brief campaigns, projects, and marketing initiatives and ensure cohesive and flawless execution of campaigns across business channels and the brand. 

Always be on the lookout of competition and trends and ensure you are always leveraging momentum.

Develop a yearly marketing strategy once a year for both online, offline, and within aggregators.

Develop yearly branding uplift and strategy once a year in collaboration with the Creative Designer squad.

Continuously evaluate and improve the end-to-end guest experience, including leading campaign postmortems and reporting

Partner with the social team and external agencies to create breakthrough, culture-driving marketing programs and content plans

Drive brand awareness to customers, suppliers, and potential collaborators.

Constantly implementing quality checks via tastings and kitchen audits with the Chef squad on your brands and adjusting accordingly

Brand Growth

Study brand coverage and industry trends and increase brand value and cuisine segment growth in the market.

Create a launch plan for all new brands in your portfolio once a year.

Be an integral team member in providing all items needed for the brand playbook needed for brand expansion.

Be able to build and manage the brand P&L within Kitopi

Create a brand rollout plan once a year for all markets.

Develop thorough plans to increase brand awareness, sales, customer acquisition, retention on Aggregators with the Customer Success team.

Manage projects and serve as brand ambassador between kitchen managers, supply chain, chefs, customer service team, tech & product to ensure there's a smooth flow between our kitchens and delivery aggregators.

Liaise with the Performance Marketing team to utilize key metrics to drive growth, conversions, and profitability for your brand and cuisine category.

Work cross-functionally with internal team members to provide valuable information for product launches, marketing campaigns, and setting product/brand success metrics

Build strong partnerships with cross-functional finance, operations, supply chain, and technology teams to translate strategic ideas into action - including menu innovations, marketing campaigns and promotions

Facilitate winning decisions with data, facts, and thoughtful analysis, biased to Consumer benefits but understanding of the Financial and Operations perspective

Oversee digital ratings, reviews, and customer feedback and synthesize learnings on a daily basis to share with key stakeholders.

Brand Optimization

Be the single point of contact for all things relating to the success of your brand and building strong relationships in a fun and respectful environment.

Regularly connect with other brand managers to learn, be inspired, and collaborate on other brands via marketing, standardization or optimization.

Research, brainstorm and develop a product development calendar for your brands with the Chef squad.


What We Are Looking For ?

Bachelor's Degree, Marketing or Business

MBA preferred

5years of applicable experience 

SKILLS & REQUIREMENTS

4+ years professional experience in brand marketing at a consumer brand; preferably at a F&B Hospitality business with multiple retail channels 

Hands-on experience in strategizing and executing omnichannel marketing programs and campaigns, including development of and measurement against performance metrics.  

Understanding of paid media landscape across digital, TV, OOH, print, audio and experience executing 360 advertising campaigns across both organic and paid media channels. 

Guest experience and retail design experience in hospitality or relevant customer-focused industry; digital marketing and loyalty program experience a plus

Result-oriented: you set goals and knock them out of the park. 

Proactivity and curiosity: you ask questions and challenge the norm.  You ask, how can this be better? More unique?

Excellent project and process management skills and exceptional organizational skills – you’re all about the checklist, the color coding, the follow up process, and more. 

Collaboration and cross-functional teamwork:  you love working with others and are great at building relationships inside and outside of your department.  

Passion for Food & Beverage and monitoring market trends. 


Apply Here:

https://jobs.lever.co/kitopi/2922f96b-3f25-4c30-a456-4aa74ce0fdef

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Creative Designer- Kitopi, Dubai

 Creative Designer- Kitopi, Dubai


What You'll Do?

Working with Brand Managers on the creation of unique brands.

Logo Design.

Photography/Videography, Editing.

Designing, producing, and managing interactive online content, including email templates, social media, and promotional artwork, and photography/videography.

Preparing briefs for each project and presenting design ideas to all the relevant stakeholders.

Collaborating with the brand managers and marketing teams to ensure that all designs align with the brand image, while also meeting usability and digital standards.

Ensuring consistency in designs and content across all company platforms.

Transforming wireframes into intuitive user interfaces.

Reviewing product positioning and online marketing content to identify room for improvement.

Supporting the Brand Managers with smooth implementation of new content.

Providing advice and protecting branding guidelines on the aesthetic for campaigns, projects, and promotional events.

Working on merchandising, supporting in franchising and expanding the brands, adapting the collaterals to the new market.


What Are We Looking For?

Bachelor's degree in digital design, graphic design, or a related field.

Fast Learning and Creative Problem Solving skills.

Proven experience in a professional digital design role.

A portfolio of previous digital design work to showcase experience and creativity.

Solid knowledge of design software programs, such as Sketch, InVision, Adobe Creative Suite, and Photography/Videography.

Ability to clearly present design ideas and concepts for new brands, campaigns, and projects.

A team player with exceptional organizational and technical skills


Apply Here:

https://jobs.lever.co/kitopi/789c67eb-6e96-4a8e-a9bc-79087353cf9a

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Research and Development Chef (Looking for Sous Chefs)- Kitopi, Dubai

 Research and Development Chef (Looking for Sous Chefs)- Kitopi, Dubai


What You'll Do

To ideate, create and execute menus for multiple cuisines.

To coordinate with central production kitchen to regularly improve quality

To conduct regular health and safety audits in all stores and to take prompt and effective remedial action to ensure that the restaurants are operating well above the minimum requirements of the brand and Company.

To ensure the kitchen, including machines, furniture, equipment, and utensils are always clean and in working condition, promoting a hygienic and safe environment.

Plan orders of equipment or ingredients according to identified shortages


What We Look For

2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major.

5 years experience in the culinary, food and beverage, or related professional area.

Experience in creation, planning, and management of menus and recipes.

A creative approach to the production of high quality food

Ability to build relationships, internal and external, to the Kitopi 

Excellent planning, multi-tasking, and organizational skills

Proficiency with computers and computer programs, including Microsoft Word, Excel, PowerPoint and Outlook

Strong interpersonal skills and a proven record of accomplishment in managing and motivating people.

Excellent interpersonal, communication and written skills.

Locally available in Dubai and ready to join immediately


Apply Here:

https://jobs.lever.co/kitopi/4be053d5-ca45-4bc0-a6d6-d294972812c0

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Manager - Market Controller- Kitopi, Dubai

 Manager - Market Controller- Kitopi, Dubai


What You'll Do

Manage all accounting operations including billing, A/R, A/P, GL and Inventory Accounting, and Revenue Recognition

Prepare and publish timely monthly financial statements

Coordinate the preparation of regulatory reporting

Research technical accounting issues for compliance

Perform month-end and year-end close process

Ensure quality control over financial transactions and financial reporting

Manage and comply with local and federal government tax filings

Maintain and enhance business processes and accounting policies to maintain and strengthen internal controls

Additional controller duties as necessary


What Are We Looking For

Proven working experience as a Financial Controller

5+ years of overall combined accounting and finance experience

Advanced degree in Accounting

CPA or CMA preferred

Thorough knowledge of accounting principles and procedures

Experience with creating financial statements

Experience with general ledger functions and the month-end/year-end close process

Excellent accounting software user and administration skills


Apply Here:

https://jobs.lever.co/kitopi/14895bfc-d806-49df-957b-2ce20420a271

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What do you expect from ‘YOUR’ CV?


That it should be as unique as you, right?


It shouldn’t be just another copy-paste job.


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Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?


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3) BA in English & Literature from St. Xavier's College, Mumbai, India.



4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.



5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.


Read more about Shabbir Kagalwala, his family of expert writers and staff, here: 

https://www.dubai-forever.com/about.html


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