Latest Job Vacancies

Dispatch Manager, Air Arabia, Sharjah, UAE

Dispatch Manager, Air Arabia, Sharjah, UAE

Job Purpose:
To act as the focal point and controller for all operational planned/un-planned activities to be performed in the UAE, Hubs and Outstations on 24/7 basis; ensures the (OTP) on all levels, safety and security of passengers, crew, and aircrafts in accordance with business requirements, GCAA/CAA regulations, and as per Air Arabia policies, procedures, and approved quality standards.

Key Result Responsibilities:
1. Manages the dispatch contractual and operational activities, ensuring all are agreed, implemented and performed as per GCAA/CAA regulations, and as per Air Arabia adopted policies and procedures.

2. Oversees the Dispatch operations, staff, and external relationships with focus on safety, efficiency and cost-effectiveness in managing operational requirements and human factors considerations

3. Supports in developing, and implementing policies and operating procedures to reduce accidents and mitigate disruption impacts; co-designs and defines the set of standards and measures related to compliance with commercial, quality, as well as regulatory bodies’ agreed standards and procedures.

4. Manages the manpower planning, utilization and allocation in line with business operational needs and in compliance with industry specific regulatory/legislative requirements ensuring Company’s objectives for cost reduction, safety, and security are achieved.

5. Partners with stakeholders to ensure cost-effective flights scheduling and block hours are planned and achieved whilst managing any rotations, cancellations, emergency cases and flights disruptions efficiently depending on given circumstances at a time.

6. Utilizes available data and reports from various sources to analyze the current practices in the related areas and identify options for reducing operating costs and enhancing recovery response plans, also, identify gaps and pitfalls and recommend effective solutions to ensure OTP (On Time Performance).

7. Provides valid technical recommendations on the planning of routes, schedules, and new destinations; oversees the operational requirements for all aerodromes and routes served, and any limitations to aircraft performance recommended by the Operations Controller.

8. Generates a number of function related reports to highlight overall performance such as ETS (Fuel Emission) reports, etc.

9. Monitors the availability and compliance of the Flight Operations documentation with Air Arabia policies and procedures, GCAA/CAA regulatory standards and IOSA SARPs. Ensures proper implementation of all relevant EFB related processes is timely and accurately achieved.

10. Represents Air Arabia at the regulatory “Emergency Planning Working Committee” meetings, negotiates with authorities for actions required for the continuous development of the Company’s “ERP”

11. Supports the Safety and Security Managers with valid recommendations for improvement to ensure business continuity.

12. Motivates, coaches, and monitors the performance of the team members to achieve high standards in results. Ensures qualifications and competencies are always reviewed in line with GCAA requirements.

13. Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.

14. Designs and develops effective staff training solutions ensuring mandatory professional and quality standards are specified and delivered for all hubs. Ensures all regulatory training requirements for Dispatch staff are met and their records are maintained.

15. Ensures available resources such as manpower, systems, tools, and procedures related to his/her area are properly managed and utilized to achieve optimal error-free productivity and meet current and future Company’s needs.

For more details please refer to original job description.

Qualifications (Academic, training, languages):

Bachelor degree in Aeronautical/Statistics/Math/Science or equivalent from a recognized university.
Possess a valid “Flight Dispatcher Certificate of License” issued form an approved institute or organization, preferably GCAA, the license should be transferrable.
Emergency Response Plan related course is a must for this role.
Basic Airport, security procedures and regulations training are a must.
Professional membership of associations related to the Aviation/Airlines industry is a plus.
Project Management certificate or alternately the proven corresponding working experience is a must.
Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value.
Proficient in aircrafts operating systems, Microsoft Office (Advanced Excel), Internet, Web Search
Very good written and verbal communication skills, Technical reports writing, presentations, etc.
Fluent in English Language.

Work Experience:

15+ years of comprehensive experience in a comparable airlines company in general with a minimum of 10 years in the Operations department;
He/she must have spent a minimum of 5 years in a leading role in the dispatch function as Dispatch Manager or Operations Controller; experience with low cost airline is preferred.
Hands on Flight planning (Fuel and ACT), Slot/Scheduling Management, Fleet Configuration, Payload capacity, Airport Operation, Emergency Response, etc.
Comprehensive exposure on Civil Aviation Authorities and regulatory bodies, preferably GCAA; familiar with regulations of CAR, FAR, JAR, and IOSA pertaining to Flight Operations and working procedures.
Exposure to QA/Safety/Security/Audit procedures and practices affecting Flight Operations and dispatch.
Experienced in designing, implementing, and monitoring performance of policies, procedures and manuals in line with approved standards and regulations.
Hands on managing schedules, rosters, and shift-pattern manpower allocation on a large scale.
Experienced in leading teams in a changing environment with heavy work-load schedules and ad-hoc scenarios; commitment to efficiency and successful safe results.
Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.

Apply Here: https://careers.airarabia.com/airarabia/job/Sharjah-Dispatch-Manager/571213622/

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Battery Shop Technician, Air Arabia, Sharjah, UAE

Battery Shop Technician, Air Arabia, Sharjah, UAE

Job Purpose:
Carries out and supervises maintenance tasks on Air Arabia and Third Party aircrafts undergoing Line & Base Maintenance Checks, including inspections, repairs and component replacement, and records work up to required standards and in accordance with Air Arabia and regulatory requirements.

Key Result Responsibilities:
Operational Excellence:

Constantly verifies and ensures compatibility and readiness of Battery Shop stock as per approved standards and quantity to be used as and when needed.
Reviews assigned task cards with the Workshop Supervisor to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.
Prepares and performs scheduled Batteries maintenance according to assigned task cards, ensuring feasibility and cost effectiveness; ensures that the required documentation, parts, tools and GSE are obtained and used per issued instructions (wherever applicable).
Carries out component Batteries test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.
Performs defect troubleshooting and rectification in accordance with approved data and instructions provided by Engineering Department.
Signs off maintenance tasks performed or supervised within the scope of own authorisation, verifying that the task card and associated documents have been completed to the required standard following completion of all maintenance.
Manages communications with other Engineers and Technicians related to the assigned tasks, ensuring proper coordination, continuity and handover of work.
Manages the coordination with Technical Buyer on component replacements ensuring timeliness and readiness as per adopted procedures.

Safety:

Manages the safety of own assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.
Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.
Manages human factors aspects of maintenance, ensuring that the continuity of critical maintenance tasks is protected, by avoidance of task interruption and the proper use of handover procedures.

Reputation and Teamwork:

Internal Customer Service: provides positive support to other operational teams in ABY, provides proactive and helpful professional advice, suggestions and solutions.
Representing Air Arabia: presents a positive and competent image of technical professionalism to ABY Flight Crews, other companies’ personnel and ABY customers.

Cost Awareness:

1. Maintains positive awareness to the cost of component maintenance including use of time and materials.

2. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.

Qualifications (Academic, training, languages)

Holds / has held an Aeronautical diploma or equivalent in applicable engineering and necessary Aircraft Maintenance License and company maintenance approvals on the relevant component of Airbus 320.
Ability to obtain an unrestricted GCAA CAR 66 corresponding Category License.
Ability to read, write, speak and understand English to a good standard for technical communications.
Ability to use computer (Microsoft Office).
Ability to obtain UAE Driver’s License.

Work Experience:

Extensive working experience in similar role in a workshop.
At least 2 years’ experience performing maintenance on the same component, preferably Airbus types.
At least 2 years’ experience in a Base Maintenance environment.

Apply Here: https://careers.airarabia.com/airarabia/job/Sharjah-Battery-Shop-Technician/571269422/

Wheel & Brake Technician, Air Arabia, Sharjah, UAE

Job Purpose:
Assists the Engineer to perform Base-level Wheel and Brake maintenance tasks for repairs and component replacement on Air Arabia and Third party aircrafts, performs and records required work accurately and timely in accordance with Air Arabia and regulatory requirements..

Key Result Responsibilities:
Operational Excellence:

Reviews assigned task cards with the Engineer-in-Charge to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.
Assists the Engineer to constantly verify and ensure compatibility and readiness of wheels and brakes stock as per approved standards and quantity to be used as and when needed.
Prepares and performs scheduled component maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.
Carries out related test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.
Ensures proper tooling / equipment is ready to perform tasks, returning all of it in good condition following completion of work.

Safety:

Manages the safety of own assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.
Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.
Pays attention to human factors aspects of maintenance, ensuring that work interruption procedures are followed and that adequate access and lighting is used for maintenance and inspections.

Key Result Responsibilities - Continued
Reputation and Teamwork

Internal Customer Service: provides helpful information and support to own team and to other department personnel involved with managing scheduled maintenance checks
Representing Air Arabia: presents a positive and competent image of technical professionalism to other companies’ personnel and ABY customers.

Cost Awareness:

1. Maintains positive awareness to the cost of aircraft maintenance including use of time and materials.

2. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.

Qualifications (Academic, training, languages)
Qualified and experienced Civil Aircraft Maintenance Technician.
Ability to read, write, speak and understand English to a good standard for technical communications.
Ability to use computer (Microsoft Office).
Ability to obtain UAE Driver’s License.

Work Experience:

At least 2 years’ experience performing maintenance on large commercial aircraft, preferably Airbus types.
At least 2 years’ experience in a Base Maintenance environment.
Able to demonstrate solid basic understanding of component maintenance.

Apply Here: https://careers.airarabia.com/airarabia/job/Sharjah-Wheel-&-Brake-Technician/571270922/

AVP - OPS FLIGHT PREPARATION, Emirates Flight Catering, United Arab Emirates

AVP - OPS FLIGHT PREPARATION, Emirates Flight Catering, United Arab Emirates

Requisition Title : AVP - OPS FLIGHT PREPARATION (SEN11T)

Organization : EKFC SENIOR EXECUTIVE

Description :

AVP - OPS FLIGHT PREPARATION

Reporting to the Chief Operating Officer, the Assistant Vice President is responsible for the leading, and managing the flight preparations, Warewash and the airlines bonded and equipment stores departments to deliver best in class operations, whilst adhering to global best practice relating to operational efficiency, safety, hygiene and quality. The jobholder is responsible for the operational, customer, people and financial goals and KPIs set for the specified businesses for which he/she is accountable.

Responsible for defining and implementing operations departments business plans including operations, safety, customer services, people and financial matrix that ensures safe and effective operations.
Manage and cultivate relationships with key stakeholders by pro-actively anticipating their needs and providing services based on agreed SLAs.
Predict and manage potential operational issues, discrepancies and service failures and ensure appropriate action taken to fulfil short term and sustainable long-term improvements.
Lead crisis management team in case of accident or incident at DXB/DWC airport and follow EKFC crisis management protocols to ensure business continuity.
Develop and execute key business and operational process improvements to mitigate risk, ensure safe operations, service recovery and waste reduction that are consistent with EKFC’s long-term objectives.
Prepare and manage annual departmental budget and manpower plans.
Drive and implement future investments in infrastructure, equipment and technology / systems that will ensure optimized business processes, efficiency and business continuity.
The jobholder will play a key role in driving change and transformation with a view to establish a more dynamic approach that sets up the business for future success.
Comply with Corporate Occupational Health and Safety Standards.
Apply the Quality Policy and Systems established in accordance with ISO 9001:2008 international standards
Lead and drive in collaboration with the HR a performance and employee centric culture where employees are engaged and able to attain their potential whilst fulfilling business goals. This will include oversight of employee disciplinary, grievances; performance management, talent development, growth and development and employee recognition and engagement.
Develop and implement Airport operational policies and procedures to ensure efficient operations and optimum levels of safety and security of all facilities.
Conducts daily briefings with the Operations team to ensure that the required information and updates shared for operations to run effectively.

Qualifications

Graduate:
A professional qualification is highly desired

Skills:

Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards.
Strong influencing skills with the ability to work effectively across all levels in a diverse and multi-cultural environment.
Working knowledge of cost management, budgeting, and procurement.
Proficient in the use of IT systems and conceptual/analytical including work demand forecasting, manpower planning skills to perform detailed data analyses and interpret insights/trends.
Demonstrated experience in the implementation and compliance to an integrated QMS including Occupational Health and Safety, Food Safety and Quality Assurance.
High level of commitment to continuous improvement and adaptability to change.

Experience:

A minimum of 10 years working experience in a in-flight catering, logistics/supply chain and/or food manufacturing or operations experience.
An in-depth understanding and working experience with HACCP, GMP, ISO standards and lean Six sigma systems is preferred.
Prior leadership experience in oversight of large teams including experience in transforming business and leading change.

Apply Here: https://ekfc.taleo.net/careersection/ekfc-external/jobdetail.ftl?job=72249

B2C Manager, dnata - The Emirates Group, Saudi Arabia

B2C Manager, dnata - The Emirates Group, Saudi Arabia

Job Purpose:

Plan, Develop and Manage the Leisure business and Sales and Revenue targets set for the Retail outlets. Evaluate market Intelligence and provide reports that will drive strategies and tactics to proactively be adapted against market changes. Continuously look at ways to increase revenue and profitability of the shops by focusing on market segmentation, product mix, and overall retail strategy; which is in line with dnata’s Vision, Mission and Values. Provide leadership to operations/leisure, Develop and promote the destination with responsibility for ensuring cost effective operations and infrastructure development to deliver results.

Specific Accountabilities:

Responsible for achieving and reporting against financial targets laid out in the annual budget. Monitor and Review financial performance against budget on a regular basis. effective utilisation of overhead expenses, manpower resources and capital expenditure.
Monitor the changing market situations, and continuously adapt the business strategy to meet market conditions and future challenges. Track competitor activity and recommend changes in processes, systems, and strategies to address business growth needs. Independently research retail travel market. Trends and customer buying behaviors to support retail in formulating the sales strategies.
Ensure the implementation of processes & procedures and escalate any required changes to increase the efficiency of the retail operations. Ensure and encourage staff to make optimal use of all the technical resources placed at their disposal, to the ultimate benefit of both the clients and dnata Retail by maintaining at all times dnata's VALUES.
Constantly monitor service levels through research, mystery shopper's reports, and/or customer surveys to ensure that dnata Travel retail delivers the highest level of service to its internal & external customers. Thereby maximizing revenues for the department by cross-selling the right product and enhance the overall customer experience in dnata retail.
Develop and implement the sales strategy including policies, sales quotas, and goals to achieve the short and long-term revenue growth strategy within the KSA. Explore and consolidate new business prospects locally and regionally through consolidation.
Negotiate contracts with current and new suppliers and carriers to ensure better deals, with the objective of improved competitive price and increased profit margins. Network with principal airlines that dnata travel represents as GSA's and preferred carriers to minimize dilution of revenues by leveraging on the developed relationships to resolve pending discrepancies and ADMS.
Manage and implement a sales & marketing plan/strategy to achieve the set sales target and increase the credibility of dnata Travel brand in the retail market. Drive tactical promotions and sales blitz that will impact the overall sales and revenue of the outlets. Provide the Managing Director quarterly reports based on market intelligence and customers desire and include the return of investment of the various initiatives.
Maintain effective working relation with the e-commerce team and other business units to drive business synergies and align sales strategies across the different B2Cdistribution channels.
Provide the Managing Director with a comprehensive evaluation of dnata Travel retail outlets profitability against the forecasted budget. Analyze the KPI's to drive performance efficiencies and ensure that the return of investment justifies the overall operations and business continuity. Continuously look at new markets to increase dnata Travel retail footprint and market share.
Coach and mentor the team to help them develop their skills by concentrating on strengths, identifying positive behaviour and encouraging continuous learning. Conduct PM reviews to support the team in keeping track of their development.
Collaboration to drive the brand and liaise with dnata Dubai.

Qualifications:

Degree or Honours (12+3 or equivalent)
Bachelor Degree in business, a marketing or leisure/tourism related subject

Experience:

Commercial/Sales. Other 8+ Years

Knowledge/Skills:

Experience handling the entire process of implementing both existing and new business and the operational role. The ideal candidate should have the experience of having successfully managing a team.
A proven ability to exercise judgment and decision making in Managing Retails and promotion of travel-related services, airline, and dnata's products.
Excellent knowledge and understanding of the tourism markets and industry.
Excellent written and oral communication skills in English. Additional languages will be a distinct advantage.
Excellent presentation, analytical, negotiation, strong report writing skills. Computer literate.
Experience in the Travel or Tourism Industry, in a Retail, Sales capacity.
Thorough knowledge of the IATA rules and regulations involved in the operational area of a travel agency.
Strong networking and stakeholder engagement skills.
Systematic and logical approach to problem solving and a capability to work around problems. Good creative and lateral thinking skills. A strong team player, capable of seeing and understanding the bigger picture and actively contributing to that result. Self-motivated, highly organized, pro-active and flexible.
Well groomed, Multi-cultural understanding with a demonstrable ability to negotiate in a multinational environment. Tactful and mature disposition. Must be diplomatic and capable of performing well under pressure.
Any airline or leisure related courses are an advantage, particularly in the areas of Retail and Sales.

Safety Sensitive Role: No

Leadership Role: Yes

Salary & Benefits:

We offer an attractive salary, commensurate to the local market.

Apply Here: https://www.emiratesgroupcareers.com/search-and-apply/328482

Latest Job Vacancies

Dispatch Manager, Air Arabia, Sharjah, UAE

Battery Shop Technician, Air Arabia, Sharjah, UAE

Wheel & Brake Technician, Air Arabia, Sharjah, UAE

AVP - OPS FLIGHT PREPARATION, Emirates Flight Catering, United Arab Emirates

B2C Manager, dnata - The Emirates Group, Saudi Arabia

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