Renewals Specialist, Riyadh, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Your Impact

A Renewals Specialist for the Collaboration portfolio is an exciting role, where the ability to collaborate is at its core and no two days are the same. As the specialist for your region, you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for Collaboration offers, addressing objections, adoption barriers, competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering, and marketing. The key requirements of this job include:

Build, develop, and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.

A strong sales competence and confidence when communicating the business benefits our Collaboration Software provides customers.

Educate and excite our Partners and partner teams on the Collaboration Renewals story, drive engagement and understanding of the market and build business development opportunities.

Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts.

Lead and build sales opportunities - working closely with Cisco Partners, Collaboration Account Executives, and technical teams to build a renewals strategy for key accounts.

Use Salesforce.com (https://salesforce.com/) and Gong.io (https://gong.io/) to track current/potential customer interactions and drive progression of opportunities through the sales cycle

Minimum Qualifications

Excellent verbal (via telephone or video device) and written (via email or chat application) communications skills in both Arabic and English are required.

A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.

Strong customer service, listening, and presentation skills.

Bachelor's Degree or equivalent experience

Previous Cisco Install Base including Software Experience.

Preferred Qualifications

Previous experience working with Salesforce and Gong

A self starter/ high energy/ positive demeanor/ customer focused

3-5 years of sales or sales support experience including direct customer and partner experience and the ability for navigate internal high matrixed account teams

Strong negotiation and communication skills

Ability to analyze data and financial reports to propose, identify and upsell renewals

Familiarity with recurring revenue renewal cycles

Strong analytical skills to assess customer needs and propose effective solutions

Exceptional organizational skills with the ability to manage multiple accounts and deadlines

Detail-oriented with strong follow-up practices

Ability to work in a fast paced, dynamic environment.

DETAILS TO REGISTER FOR THIS JOB:

Send your updated ATS-compliant CV:

https://careers.cisco.com/global/en/job/CISCISGLOBAL2002334EXTERNALENGLOBAL/Renewals-Specialist?utm_source=linkedin&utm_medium=phenom-feeds


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