Relationship Manager Advance Banking - Central Region- Banque Saudi Fransi, Riyadh, KSA

 Relationship Manager Advance Banking - Central Region- Banque Saudi Fransi, Riyadh, KSA


Job Description

Job Purpose

This role conducts sales of retail products to existing BSF customer base using the My Family program in order to achieve branch and region product sales targets and manage customer loyalty attrition. My Family Relationship Manager is tasked with selling to My Family customers (defined as product +1 customer) all available products and services to increase customer and product breadth.

Description

• Acquires new product +1 client to support the growth of My Family Client base in the Branch
• Maintains the relationship through follow-ups and after service ensures growth in this segment
• Knows all clients in the program and keep constant communication with them
• Calls and sells products to customers included in various Campaigns such as Performance Into Action, Limit Transfer and Travel Insurance, etc. with the objective of increasing product breadth
• Provides product and quality service advice and relevant appropriate products and services to achieve the financial goals of the Branch
• Provides inputs in the formulation of Branch Sales Plan in coordination with the Branch Manager
• Provides product and quality service information and advice on promotional programs to clients to increase awareness and level of sales
• To meet the branch objectives, assists in the preparation of the Branch’s marketing plan in coordination with the Branch Manager
• Makes visits existing and prospective clients, attends customer events whenever possible to strengthen BSF relationship with the client. Prepares List of prospective clients should be maintained for tracking purposes and establishing relationship with them and reports the program activities and progress to Branch Manager
• Maintains strict control of confidential documents and negotiable items to prevent loss or misuse
• Performs other functions as may be directed by Branch Manager from time to time to meet the requirements of the business

Skills

• Bachelor Degree in Business Administration / Sales and Marketing / Finance
• 2-4 years of experience as My Family Relationship Officer
• Passing of the My Family evaluation course
• Full knowledge of BSF policies and procedures related to organization, Retail products and services, management guidelines
• Written and spoken fluency in Arabic and English
• Good interpersonal and conflict resolution skills
• Good analytical skills related to financial figures and statistics
• Broad understanding of SAMA rules and regulations
• Excellent knowledge of My Family Manual, Customer Relationship Management
• Broad understanding of Retail Credit Guidelines and Consumer Credit Policies, Visa/Master Card Policy and Procedures
• Marketing and Selling Skills, Excellent interpersonal skills and communication skills


Apply here:
https://www.fransicareers.com/en/saudi-arabia/jobs/relationship-manager-advance-banking-central-region-4231202/

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Senior Associate, Remedial Asset Management (ICD)- IsDB, Jeddah, KSA

 Senior Associate, Remedial Asset Management (ICD)- IsDB, Jeddah, KSA



Role Purpose:
To support and contribute to RAMU Division’s mandate to reduce the quantum of Non-Performing Assets by actively and effectively monitoring and analysing the assigned portfolio of Non-Performing Assets at ICD. This includes adopting the best practices to develop bespoke strategies for asset in the portfolio leading towards early recovery or work-out of the asset in the most cost-effective and timely manner with the overarching aim of ensuring optimization of value under distressed scenario for ICD.
Key Functional Accountabilities and Activities:

Remedial Assets Management & Provisioning Policy:

    Apply internal standards, policies, processes and procedures
    Contribute to and identify opportunities for continuous improvement of systems, processes and practices considering leading practices, improvement of business processes, cost reduction and productivity improvement
    Obtain the required information on all aspects of the asset including commercial, ICD KYC and other checks, legal and statutory, market, financial projections etc.
    Manage the assigned Non-Performing Assets portfolio through recovery efforts, restructuring, settlement or foreclosures
    Maintain complete records in respect of the assigned portfolio of Non-Performing Assets including the hard Credit Files and soft information obtained during the handover process
    Maintain complete information in respect of the latest position of the assigned portfolio of Non-Performing Assets in the ICD books
    Identify risk parameters within assigned portfolios on an ongoing basis
    Gather required information to assess and report the progress status of the assigned portfolio
    Conduct periodical reviews of the assigned portfolio including regular site visits to project sites and clients for better monitoring of the assets
    Identify and conduct the engagement process of all 3rd party consultants/advisor including legal counsel as per ICD policies and practices

Non-Performing Asset Resolution:

    Lead the internal approvals of innovative strategies and action plans to resolve Non-Performing Assets by employing an array of tactics (legal actions, debt settlements/workouts, asset swaps, etc.…)
    Initiate/ participate in the negotiations relating to financing / restructuring terms for Non-Performing Assets, whilst working alongside concerned internal parties (core business units, legal counsel, etc.…)

Operational Management:

    Lead the handover and discharge (as applicable) for the complete transfer of all relevant information and records in respect of the assigned portfolio of Non-Performing Assets
    Identify, structure, modify workout strategies and action plans for internal management approvals and implementing the same
    Lead the due diligence and structuring process to recover or work-out asset
    Prepare term sheets, finalize legal documents in close consultation with the legal and participate in the negotiations with clients and any other parties concerned to implement the financing / restructuring terms for Non-Performing Assets Develop/use/implement specialized restructuring techniques to minimize the losses for non-performing financing facilities
    Participate in the negotiation of financing / restructuring terms for the Non-Performing Assets with external clients, government agencies and other stakeholders
    Participate in formulation of the provisioning policy for ICD
    Study, analyse, and propose recommendations for write-offs or provisions to the Division leadership
    Ensure compliance with the ICD policies and procedures and Shariah principles in respect of the assigned assets

Monitoring & Reporting:

    Periodically report progress and future action plans to the Line Manager.
    Participate in preparing reporting criteria for financing performance including internal and external requirements
    Provide relevant preventive feedback based upon the experience of RAMU recommending project approval metrics, policies and processes to avoid losses

Stakeholder Relationship Management:

    Maintain active client engagement to ensure smooth information exchange and implementation of the approved strategy
    Maintain effective liaison and coordination with the legal function / external legal counsel as well as regulators and subject experts to implement legal / turnaround strategies for classified projects
    Represent ICD in bank syndicates / creditor group meetings, Steering Committees and other forums established for coordinated recovery action on

Non-Performing Assets:

    Work and interact with customers, attorneys, and other third-party professionals to acquire all necessary documentation, due diligence, and market intelligence
    Represent the division in the management and investment committee meetings as and when required
    Manage internal communication and collaboration with other departments to ensure support functions are available to facilitate departmental work
    Participate and provide inputs in various Control and Action/Advisory committees, as applicable to the role
    Innovation & Knowledge Sharing
    Participate in knowledge sharing activities to improve project team capabilities within the Division and with other programs of the department as required.
    Effectively contribute to building organization knowledge related to remedial process and strategies

 
Qualifications/ Professional Experience:

▪ At least 3 years deal experience preferably in an investment banking and debt restructuring environment.

▪ Bachelor’s Degree in Finance/Banking or any relevant discipline is a must.

▪ A certificate in CFA, CMA, CPA, Islamic Finance or any other additional relevant professional qualification is a must.

▪ Strong applied understanding of Legal Documentation in Islamic Finance context

▪ High proficiency in Report Writing and Business Communication
Language Skills:
Capable of communicating in two of the working languages (Arabic, English and French) of which English is a must.



Apply here:
http://www.isdb.jobs/careers/isdb/VacancyDetail.aspx?PageID=2004&VacancyID=155247&ChannelID=2894

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Auto Electrician- Al Mulla Group, Kuwait

 Auto Electrician- Al Mulla Group, Kuwait


Responsibilities

•Receive Repair Order and inform Group Leaders about vehicle problems to be diagnosed, take note of opening and closing time for completion of repair job(s) and inform Group Leader in case of additional time required for timely and effective job completion
        •Determine appropriate tests to be performed on a vehicle to accurately diagnose the problem and use appropriate tools and aids for the same, for e.g., technical manuals, circuit diagrams, Diagnostic Scan Tools, MUT III, pressure gauges and measuring tools, etc.
        •Identify and repair faults in electronically controlled vehicle systems such as electronic fuel injection, electronic ignition, anti-lock braking, cruise control, automatic transmission, air bags and air conditioning
        •Feed details of jobs performed as per the job card and additional jobs in the Garage Management Information Control System (GAMICS) system after getting approvals from the respective Group Leader and Workshop Controller
        •Record details of faulty electrical parts covered by warranty in the warranty claim technical report and get approvals by the Group Leader and Technical & Warranty department on the same
        •Explain details of warranty parts replacement cases to Technical & Warranty department to get necessary approvals and contact Workshop Controller and Group Leader after receiving the same
        •Coordinate with Parts Department to ensure availability of parts after receiving the Warranty Claim Report approved by the Group Leader and Technical & Warranty Department and collect parts by means of the Parts Drawing Slip (PDS)
        •Return old defective parts covered under warranty claims with proper tagging and details of vehicle information to the Technical & Warranty Department
        •Elicit Group Leader approvals on any additional work required on the job card
        •Refer to MMC and other technical manuals as necessary to complete diagnostic repairs in an effective and timely manner
        •Follow guidelines on ensuring cleanliness of customer vehicles while conducting service operations
        •Perform minor non-electrical repairs related to engine and door motors if required
        •Provide estimate of parts required to be replaced in case of accidents if requested for the same
        •Assist other technicians as needed and provide technical advice and information to others as needed
        •Comply with Quality Standards and Health & Safety procedures affecting self and others
        •Perform routine activities in accordance with agreed deadlines and standards and discharge any other task assigned by superiors in a timely and effective manner
        •Assist colleagues and foster an environment of teamwork and collaboration
        •Contribute to the department’s development by providing timely suggestions and feedback

                                

    Job Requirements
    Educational Qualifications

        Education Degree
        : Diploma

        Major
        : Any

    Experience
    

Years of Experience
    : 3 - 5    Years

 Field of Experience :


  Automotive aftersales
                                

    Skills:

Technical, Communication skill, team work
                                


Apply here:
https://careers.almullagroup.com/

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Automotive Technician- Al Tayer Motors, Dubai, UAE

 Automotive Technician- Al Tayer Motors, Dubai, UAE


Job Purpose

• To carry out effective and efficient repair and maintenance of customer vehicles following the approved manufacturers repair techniques

Job Requirements
Education/Certification and Continued Education

• Diploma in Automotive Engineering

• Industrial Technical Institute ITI ( 2 years vocational course) - Certified Auto Technician Course

Years of Experience

• 2 to 3 years’ experience as technician for Diploma holder

• 3to 5 years’ experience as a technician for ITI holder

Knowledge and Skills

• Industrial Technical Institute (ITI) certified Auto Technician Course.

• Vocational Automobile Training Course

• Diploma in Automotive Engineering

• Additional technical skills, if any, are an additional advantage.

• In addition to mechanical skills, should have basic electrical knowledge.

• Trouble shooting and problem solving skills

• Should have attended basic technical courses from Vehicle Manufacturing companies

Essential Roles and Responsibilities
Functional Roles and Responsibilities

• Collect job orders and the necessary materials/ tools/ equipment, to carry out the repairs and maintenance on the customers vehicles in accordance with the manufacturers repair techniques.

• Ensure accurate fault diagnosis and effective utilization of time allocated for the repairs. Report to Team Leader of any delays in repairs due to unavailability of parts or any other reason.

• Ensure all additional repairs are authorized; parts are booked to the repair order. Incase of warranty repair/ parts exchange program , return removed part to the parts department in the same carton to facilitate audit processes and getting necessary credit if applicable. Incase of retail jobs keep the old parts inside the vehicle except batteries and parts which may cause stain on the interior trim/ carpet of the vehicle.

• Service personal tools, keep the lifts and work area clean and comply with the health and safety standards.

• Upgrade knowledge by regularly doing web based courses and by attending class room trainings.

• Keep all personal tools safe. Any breakages or accidents must be reported to the Team Leader / Supervisor immediately/Tool room for replacement.

• Ensure efficiency and productivity is maintained above 100%.

• Ensure proper clocking on/off in the system and do write up in the repair order as per the prescribed procedure.

• Any unused parts must be returned or stored properly as per company procedure. Used parts must be disposed in an environment friendly manner.

• To work extra hours incase the job needs to be completed to ensure customer satisfaction as per Team Leader’s requirement.

Job Requirements
Education/Certification and Continued Education

• Diploma in Automotive Engineering

• Industrial Technical Institute ITI ( 2 years vocational course) - Certified Auto Technician Course

Years of Experience

• 2 to 3 years’ experience as technician for Diploma holder

• 3to 5 years’ experience as a technician for ITI holder


Apply here:
https://altayer.referrals.selectminds.com/jobs/automotive-technician-1854

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Parts Advisor - Automotive - Al Tayer Motors, UAE

 Parts Advisor - Automotive - Al Tayer Motors, UAE


Job Purpose
 

To provide professional support to customers in accurately identifying their parts requirements and assisting them to make cost benefit purchasing decisions in order to enhance retention and facilitate parts sales.

Roles and Responsibilities:

    Receive and greet customers, discuss and understand their parts requirements, guide them on the best options available and assist them in taking well informed purchasing decisions
    Create additional sales opportunities by promoting sales of related parts to the customer
    Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use
    Prepare quotations for parts required by customer In case stock is unavailable at the branch, check availability in other branches / incoming shipments, or initiate procurement request
    Establish healthy and profitable relationships by proactively communicating and following up with the existing as well as prospective customers on parts requirements in order to convert pending quotations and in to confirmed sales
    Issue parts for all confirmed sales orders and generate invoice on confirmation of payment
    Incase of unavailability of parts, register the lost sales in the system and depending upon the seriousness of the enquiry raise requests to the purchase department for local purchase or VOR order
    Promote sale of accessories with all customers to increase sales/profitability of the business
    Ensure all necessary documentation to enable minimum errors and ensure that the parts are delivered to the customer on time

Key Selection Criteria for internal candidates:

    Minimum 3 years experience in automotive spare parts trade
    Must have good computer skills
    Good command over English language (both written and verbal)
    Preferably with Diploma in Automobile Engineering or graduate in any discipline


Apply Here:
https://altayer.referrals.selectminds.com/jobs/parts-advisor-automotive-1957

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