Head of System Development & Applications Support (Banking)
Muscat, Oman
£110,000 - £130,000 + Bonus
I am working with an innovative and forward-thinking bank who are committed in keeping up with the pace of the ever changing and challenging market demands. With a mission goal of delivering the highest level of service to both customers and shareholders, along with fulfilling the national agenda of economic and social growth, they are seeking a experienced Head Of System Development & Applications Support to join their headquarter branch in Muscat, Oman.
Reporting to the Head of IT, you will be responsible for supervising all activities relating to the design, development and implementation of technology standards and best practices throughout the organisation.
Core areas of responsibilities
IT Strategy Alignment & Business Relationship Management
Delivery of Technology Platforms/Products and Infrastructure Services
IT Service Management
Cost Management
People & Governance
Technology Audit & Risk
Key skills required
Demonstratable ability to be able to think in a strategic and integrated way
Strong knowledge and experience of ITSM
Experience of working within a well-defined service management environment based around ITIL practices
Application development lifecycle
Thorough understanding of the principles of Change and Release Management.
Proven knowledge and skills in Project Management
Proven knowledge and skills in Service Management
IT Governance and Information Security
Excellent problem-solving skills with the ability to provide solutions for complex issues
Strong leadership & mentoring skills with the ability to maximise the potential of the team
Proven history of solution management
Good understanding of agile and lean principles for continuous improvement & innovation
Experience of implementing and improving release and change management processes
This is a fantastic opportunity to play an integral part of the banks journey as they continue to strive to exceed the expectations set out for their customers, along with remaining focused on Oman’s 2040 vision of creating a society of creative individuals and a competitive economy for the future.
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