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Description:
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,500 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com.
Oliver Wyman is now looking for a Creative Account Manager in Dubai!
The Opportunity
As a Creative Account Manager you will be the liaison between the creative team and selected CITs in the Middle East. You will proactively work with the consulting teams on understanding and forecasting client needs, delivering a seamless service experience, and arranging resources in advance to ensure efficient and successful project outcomes. This individual will act as the single point of contact, streamlining communication and fostering strong client relationships.
The day-to-day responsibilities of a Creative Account Manager:
Building and maintaining strong, proactive
relationships with designated CIT teams and partners to support high-priority
projects and meet the region's specific demands.
Collaborating closely with internal creative
teams such as Presentation, Design, and Media to align on client expectations
and deliverables.
Engaging with third-party vendors and
freelancers to complement and enhance the team's capabilities where needed.
Overseeing the smooth and successful
execution of client projects by managing workflows, timelines, and client
communications.
Regularly assessing client feedback to refine and improve service delivery, ensuring client satisfaction and retention.
Reporting on key account metrics to measure
service impact, client engagement, and project success.
Required Skills and Experience
Account Management
Proven work experience as a Customer Success
Manager/Account Manager, or a similar role in the creative services industry.
Communication
Be able to communicate effectively with team members, stakeholders, and clients.
Have excellent listening, negotiation, and presentation abilities.
Strong verbal and written communication skills in English and Arabic.
Design Knowledge
Have a solid understanding of design and creative process across different mediums.
Have a passion for the creative industry and a keen eye for quality design.
Problem-solving
Be able to identify and solve problems effectively, including analyzing project risks and issues and developing mitigation strategies.
Technical Knowledge
Understand the technical aspects of the project, including the technologies, tools, and methods used to deliver the project successfully.
Attention to Detail
Have great attention to detail, including tracking project progress, monitoring hours, and ensuring that all project deliverables meet quality standards.
Time Management
Be able to manage time effectively, including
prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.
Adaptability
Be able to adapt to changing project requirements and priorities, including adjusting project plans and resource allocation, as necessary.
If you're a self-starter with a passion for design and a track record of driving change, we want to hear from you. Apply today and join us in shaping the future of design at Oliver Wyman!
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutionsIf you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We're individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
https://www.efinancialcareers.ie/jobs-United_Arab_Emirates-Dubai-Creative_Account_Manager_-_Dubai.id20836932NOTE: ATS-compliant CV is MANDATORY!
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