Job Responsibilities
Function as point of contact with key corporate accounts. Tasks & responsibilities are to actively manage the client’s policy daily (other than claims and additions/deletions) and maintain a regular relationship with the customer.
Main tasks:
Implementing/onboarding new business
Checking policy documents and respective documentation prior to releasing to clients whilst providing a prompt service to clients
Arranging induction/roll out session to clients
Arranging wellness sessions with providers to large key clients when deemed necessary or by request
Visiting clients on quarterly basis with consultant or directly
Working on renewals by following up terms with Insurers 45 /60 days prior to expiry or more based on client request or requirement & arrange alternative quotations if required
Submitting a comparison to the client and engaging in negotiations
Assisting client with additions/deletion escalation by coordinating with insurer
Providing assistance/procedures to all clients for their tailored insurance policies in regard to reimbursement processes, authorizations, general enquiries etc. by providing them with the necessary information/procedure templates, etc
Manage all email inquiries in a timely manner and within our strict parameters
Managing any complaints through emails to maintain records and consult with Compliance Dept., while escalating internally
Communications with external parties:
Insurers : All insurance providers on the Nexus panel.
Clients: Designated Key Corporate clients.
Job Categories: Employee Benefits
Job Types: Full Time
Job Locations: Dubai
DETAILS TO REGISTER FOR THIS JOB:
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