Project Manager - Retail Technology- Mashreq Bank
Job Purpose
Responsible for end-to-end Project Management Activities related to Risk Management and Credit Management groups. The role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program. The role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation (internal and external) within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement. This role is marked for diversity hiring and first preference will be given to Female candidates with required skills and experience
Key Result Areas
On top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program
Effective tracking of Cost Approval requests, utilization and alerting management as and when needed
Strict adherence in following defined processes (Incident Management and Problem Management)
Should be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem
Should manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.
Reporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized
Vendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.
Should design the necessary project plans to engage customers in the process, following the defined customer journey initiative
Execute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back office Facilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.
The role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.
Should take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program
Provide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections
Work closely with vendors to ensure solutions are technically compliant
Prior experience in dealing business stakeholders from Risk Management and Credit Management operations is must
Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment
Provide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms
Prior experience in managing Datawarehouse systems and with hands-on experience mindset.
Proven record in mentoring team to excel in delivering agreed OKRs
Exposure to internal tools such as AECB, BMW, Flexcube etc is highly desirable
Knowledge, Skills and Experience
More than 15 years of experience with extensive project management experience and ability to contribute to Technology Management Office of RBG Tech.
Expert knowledge of new Digital Trends of the Market and concrete experience in the implementations of most of them
Expert in Implementations techniques, including Waterfall and Agile and aligning PMO processes & tools
Experienced in SQL Server, Informatica, Unix, Cloud and automation of jobs
Cross border team management experience.
Strong business orientation, domain knowledge to comprehend user requirements.
Strong organizational, team building and leadership qualities.
Strong Program management and general management skills.
Strives for tangible goals
Strong customer service orientation
Commercially focused at aligning business strategy with technology
Strong analytical and conceptual skills
Organizational and presentation capabilities
Vendor and user management capabilities
Banking and banking product management skills and experience is a very important plus for the position
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