Assistant Store Manager - Babyshop, Landmark Group, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Assistant Store Manager

The job holder will be responsible for guiding the success of a Store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.

Sales And Customer Focus

Consider the needs of customers at all times

Implements a high standard of customer focus within the store

Regularly assesses customer service standards within store

Leads by example in all aspects of customer service

Actively seeks ways to achieve or exceed store sales targets

Ensures all members of team have an understanding of figures and targets to be achieved

Ensures any promotional offers, regarding stock, are implemented within own store

Ensures store maintenance budgets are used effectively to maintain the smooth running of the store

Store Administration

Regularly audits own store administration and resolve any issues

Implements, within own store, any changes in administration procedure positively and effectively

Take over the role of the store manager in his absence

Stock Presentation & Management

Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential

Ensures a high standard of visual merchandising and maintenance amongst all staff

Effectively communicates any changes in stock or store layout to all members of the team

Ensure that each member follow the retail standard

Maintaining the back store operation and replenishment of the merchandise

Competition Management

I am aware of the key competitors for the store & monitor competition in all aspects on a regular basis.

Suggests proactive measures to the Area Manager to counter competition threats.

Staffing & Performance Management

Monitors/ Manages schedules for salesperson work hours, vacations and days off;

Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary;

Encourage full participation of sales person in creating store goals and developing plans

Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company

Maintain the leave of the staff

Security

Ensures security procedures are adhered to throughout the store e.g. Staff bag checks

Maintains a high standard of security awareness, regarding stock and money, within store

Completes all reporting requirements of the Store Manager on time.

Two years in the retail industry heading one complete section/department, Minimum High School, required Graduate.

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.

At Babyshop , our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen , Philips Avent, Tommee Tippee, Medela , Dr. Brown’s and many more . Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do at Babyshop . We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.

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