Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Company Introduction
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
Job Purpose
The Data Privacy Steward, Retail Data & Information Management within SCI unit will provide extensive hands-on support to the Head/Manager of Data & Information Management team and contribute to the development overall Data Privacy strategy for the bank and driving the execution of specific initiatives for Group wide RBWM to address external regulatory needs such as GDPR, DIFC regulations etc., as well as overall Consumer Privacy & Protection (CPP) requirements put in place by CB UAE.
This job is also a very key role for SCI to fulfill the growing need for data privacy and its responsibilities and requirements to meet both internal and external commitments.
Specifically, the job holder will be responsible for following duties –
Implementation of Data Access & Sharing Controls Framework, Exception handling methodology and Regular monitoring measures
Manage 4 dimensions of Data Privacy for RBWM: 1) Build inventory of data processing activities 2) Building a governance organization to ensure accountability 3) Implement appropriate technical and organizational security measures 4) Ensure and track the data subject rights
Conceptualization and implementation of Framework for Consumer Marketing Preferences across all banking & marketing channels in accordance to regulatory guidelines
Creation of Marketing data-mart and a process to retain database level assessments of customer suitability and appropriateness for sales & marketing offers across all products (target base generation)
Create a training plan on data control framework and deliver the same in co-ordination with L&D. To be embedded into annual training programs
Support the Data Privacy Officer at ENBD group level with the execution of Data Privacy strategy requirements for RBWM
Responsibilities
On a day to day basis, you will…
Implement Data Access & Sharing Controls Framework in following four phases, 1. Phase 1: SCI Data Sharing (PII Elements) with RBWM/External Teams 2. Phase 2: Controls and Governance for Non-PII data sharing by SCI team 3. Phase 3: Data Access Controls implementation for SCI 4. Phase 4: Data Access Controls & governance for all RBWM users
Implement regular housekeeping framework for user access tracking and updating breaches if any to management
Documentation of data policies, procedures and control measures and ensure satisfactory audit reviews
Contribute to the efforts for designing and implementing a framework for customer communication preferences capture and consent management
Integrate the customer preferences database with CRM and Marketing Automation solutions
Creation of Marketing data-mart and a process to retain database level assessments of customer suitability and appropriateness for sales & marketing offers across all products (target base generation)
Contribute to the implementation of Marketing Data Management Platform (DMP)
Contribute to the overall data privacy program strategy development and collaborate with Data Privacy Officer (DPO) for group wide implementation
Lead the required efforts for internal/external audit reviews and ensure the adherence to data privacy regulations
To be successful in this role, you will need the following skills and experience…
Bachelors/ Masters Degree in Information Management, Computer Science & Engineering, or equivalent degree from an accredited academic institution
Around 5-7 years of post-qualification experience in Data & Information Management domain, Data Privacy, GDPR domains
Sound Retail Banking Professional with strong experience in implementing robust data management solutions for financial organizations
Multi Market Experience Preferred
Strong experience in implementing major data initiatives - Demonstrated expertise in Data Privacy, Industry Regulations, DWBI, Data Governance, Data Quality, Master Data Management, Real-time Analytics, Big Data Integration, Marketing Automation & Data Management Platform domains
Robust knowledge of data, systems and analytical tools like SAS and SQL is must. Proven ability to quickly learn new systems and data environments
Preferred knowledge in HADOOP & SAP HANA platforms - Ability to work with large data sets and multiple data sources
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to understand business needs & how data information transformations can best address those needs
Strong analytical mind with a problem solving approach with good and ability to manage multiple priorities
Structured thinker, able presenter, self-driven, Result oriented with a positive outlook and a clear focus on driving new initiatives and establishing impact and credibility
Strong thought leadership in challenging the status quo and come up with new initiative
Excellent interpersonal skills - able to communicate effectively at all levels in the organization
What we offer you
Competitive salary package
Market-leading incentives
Strong emphasis on work-life balance and wellbeing across the bank
Preferential banking facilities for employees
Generous annual leave entitlement and Private Healthcare
World-class Learning & Development platform and career development
DETAILS TO REGISTER FOR THIS JOB:
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