Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Doehler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. We provide its customers with a wide product range including natural flavours, natural colours and textures as well as healthy and functional ingredients for foods and beverages. Join Doehler and contribute with your vision and ideas to drive major projects. We are looking for talents who are committed to our ultimate customer focus and who are ready to deliver their best performance in a thriving environment.
Your Role:
• Processing samples on time, taking into account the throughput and delivery times, optimum number of samples and costs, in collaboration with the colleagues responsible in Sales.
• Preparing quotations, contracts, and price agreements quickly in collaboration with Pricing and on the basis of agreed minimum order quantities, bulk prices, extra packaging charges, payment and delivery conditions etc.
• Documenting efficient and effective processes in the company's internal IT systems.
• Continuously updating customer master data.
• Regularly monitoring visit reports, opportunities, contracts, prices, order quantities, batch sizes, delivery packaging, payment and delivery conditions, payment receipts and complaints and preparing corresponding customer-specific evaluations.
• Organizing and supporting internal and external customer visits in consultation with the divisions involved.
• Following up on customer complaints in collaboration with Notification Management and in consultation with the colleagues responsible in Sales and Quality; conducting appropriate communication with the respective customers and implementing suitable measures (e.g. credit notes) in consultation with the line manager and Sales.
• Supporting Sales and customers during entire Lead-to-Order process, including Opportunity management and Requests for Information (RFI).
• Fulfilling administrative tasks to support Account Managers, including Forecast entry and update.
• Proactively managing overdues to support cashflow, overdue payments, dispute cases.
Your Profile:
• A bachelor degree in a relevant descipline.
• 3-5 years of experience in sales support / customer service preferably in the Food & Beverage Industry.
• Strong interpersonal, organizational, oral and written communication skills.
• Fluent in English / Arabic is a plus.
• Strong customer orientation, solution-driven.
• Dynamic and energetic business attitude.
• Computer proficient (Word, PowerPoint and Excel).
• Team player with strong customer focus.
• Problem solving/Analytical thinking.
• Priority will be given to candidates currently in UAE.
Your Benefits:
• The motivating working atmosphere of a high-tech, innovative company.
• The opportunity to realize your full potential and your ideas.
• The freedom to strike out in new directions.
• The great exposure and learning experience in various functions within the company.
Please apply online and provide us with your earliest possible entry date and your salary expectation. HR Team will get back to you as soon as possible.
DETAILS TO REGISTER FOR THIS JOB:
https://jobs.doehler.com/job/Dubai-Inside-Sales-Support-DubaiUAE/1005577201/Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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