About GMG:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
About the role:
The role holder is responsible for leading and managing the sales activities for the Business Unit and maximizing revenues while ensuring all activities are carried out with maximum efficiency and in line with established guidelines. The role holder is also responsible for monitoring and enhancing the commercial performance, and increasing the turnover and client base.
Core Responsibilities:
Develops and implement sales strategies for the Business Unit to increase revenues and achieve sales targets
Manages the top line growth to ensure profitability and sales targets are achieved by managing and developing the sales team to deliver against sales and profitability targets
Promotes the business to new and existing clients and secures new and repeat business by networking at various sales and corporate events
Manages existing key customers/ accounts in order to meet objectives of retention and further account development; develops retention strategies for key customers
Manages timely coordination of account orders including entry, tracking, order confirmation, cancellations and delivery information; Meets all order deadlines in a timely and consistent manner
Promotes high-quality customer experience and satisfaction by ensuring exceptional services is provided to customers and clients at all times
Provides accurate and timely forecasting on a periodic basis, and discusses inefficiencies related to the performance of the sales
Supervises and coordinates the all the sales activities to ensure all activities are in line with the Business Unit’s guidelines and are in compliance with the established processes and procedures
Conducts regular meetings with staff to discuss sales techniques, new products and overall performance
Handles administrative duties (e.g. staff schedules, sales reports, personnel report) and escalates appropriate issues as required
Tracks, analyzes and reports findings from competitor and market analysis, its impact on the Business Unit
Coordinates with marketing departments to develop and implement marketing plans and innovative content for sales and marketing materials
Keeps abreast of upcoming competitor services and products, new sales techniques, and market information through research, continued education, and professional growth
People Management:
Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
Required Qualifications & Skills:
A minimum of 8-10 years of relevant experience with at least 4-5 years in a similar role
Additional skills
Financial acumen –understanding of budgeting, management of accounts, financial reports and book keeping process
Customer service orientation
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