JOB DESCRIPTION
Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.
What’s Travelport?
Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem.
Where does this role fit in?
Reporting to the VP & Head of Global Operators Commercial Development & Sales based in Dubai, our Director Operators Commercial Development and Sales EMEA & Americas will lead the commercial development & sales teams who manage the relationship with Travelport’s Operator Partners in Europe, Middle East, Africa and Americas. Travelport’s Operators are a key driver of growth for Travelport. This role would cover 84 of the 98 Operator countries in which we have an Operator presence.
What does a great Director of Operators Commercial Development & Sales EMEA do?
Responsibilities:
Ownership of the commercial sales, and business development for Operators in EMEA and Americas
Ensure cadence and execution of Annual Business Plans and Quarterly Business Reviews for each of the Operator partners in EMEA and Americas
Establish sales, growth plans and programs to achieve revenue, growth and profitability targets
Foster a culture of growth within the Commercial Development & Sales Managers EMEA & Americas, including cross-functional engagement with key leaders and teams including travel partners, agency and emerging business
Grow and maintain relationships with our Operator Partners, and ensure alignment with the global Operator Channel strategy
Maintain a key understanding of the Operator markets and customers as well as ensure a knowledge of key competitors’ capabilities and strategies
Accurately manage the Operator channel’s EMEA & Americas sales pipelines and forecast in accordance with the Operator channels strategy and ensure the use accurate use of CRM tools as appropriate
What we look for/who would prosper in this role?
Proven ability to manage, inspire and lead a highly performing sales team
Managing and selling through and to our Operators and their customers
Experience with creating P&Ls or other deal modelling tools to assess the viability of business opportunities
Has experience of holding others accountable for commitments made through proactive management and tracking of said commitments
Experience of leading developing and delivering results with a multicultural team across multiple geographies
Demonstrates proven relationship management with Operator partners, their shareholders, and teams
Proven decision making abilities with the ability to create and implement Operator channel strategy specific to the appropriate region.
Substantive experience of working within, and successfully managing complex globally matrixed teams and the ability to engage, influence, persuade and leverage internal resources for EMEA region
Ability to act as a change agent with a positive open and flexible approach
Strong problem solving skills, resourceful and exercises creative thinking
Exceptional commercial skills including; ability to market, Operator and customer business requirements into definable actions, value-based selling, pipelines management and coaching of the CDMs
Must possess an overriding desire to understand the Operator and their customer needs, exceeding their expectations and supporting the growth of both the Operator and their customers
As we evolve and grow as a business, so will you.
You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!
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