As the professional in charge of Stock and Administration, you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.
Duties and responsibilities are adapted according to local store specificities and can encompass:
Stock Management (depending on store size: some tasks can be part of Client Advisor / Team Manager duties)
Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
Manage the delivery operations, preparing and replenishing stock quickly and accurately
Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
Administration (depending on store size: can be part of Client Advisor / Team Manager duties)
Manage vendor contracts
Monitor store maintenance
Liaise with HR Administration and payroll on time sheets and other needed information
Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow, commercial elements and staff availability
Manage stationery, uniforms, kitchen supplies etc.
Handle cash management and expenses reimbursement
Follow Internal Audit guidelines
After Sales Services (depending on store size: can be part of Client Advisor / Team Manager duties)
Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
Handle Client repair requests, manage the repair process and Client follow-up
Manage and ensure quality issues are properly dealt with
General duties
In larger stores: manage and develop your team
Follow the company’s policies and procedures
Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives
of the store
According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
Develop the highest Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
PROFIL
Skills & Attitudes
Organized & Attention to Detail
Sense of Service
Professional Attitude
Responsibility & Ownership
Strong knowledge in various stock management software and Excel
Able to work alone and to build a strong relation with the team
INFORMATIONS COMPLΓMENTAIRES
The Louis Vuitton Promise:
“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”
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