Emerson Automation Solutions, Isolation Valves is looking for a 6 months Temporary Position as Application Engineer position to support MRO, Parts & Competition displacement opportunities in MEA
Emerson has an extensive isolation valve portfolio comprised of Cryogenic & severe service Ball Valves, Triple Offset Butterfly valves, Knife Gate Valves, High Performance & Resilient seated butterfly valves, Ball valves for process & oil & gas industries.
The candidate for this position shall be based in the UAE.
Primary purpose of the job is to be a focal support resource for our customers, partners and outside sales team for their Isolation Valve enquiries. They will be responsible for working collaboratively with the outside sales team as a technical advisor and product expert. They must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction
Your role responsibilities will include, but not be limited to, the following:
Qualify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs.
Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution
Convert the MRO replacement enquiries to Solution Selling opportunities by understanding customer pains and proposing value added solutions.
Maintain CRM data integrity for quote records and win/loss analysis.
Work closely with factories & BDMs to maximize local quote capability and improve quote accuracy.
Prepare quote in Oracle CPQ system and update CRM
Work with order management team to provide a clean hand over of orders with supporting documents and attend kick off meetings if required.
Achieve the KPIs set for the function like service levels (RDSL/PDSL) of quote response time & Hit Ratio.
Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices
Fulfill any other reasonable duties as required.
What do I need to be considered for this role?
Degree in Engineering with 0-1 years of experience
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