he Role
The Commercial Property Management Coordinator will play a vital role in supporting the Abu Dhabi Commercial Property Management team on all day-to-day activities, acting as a liaison between colleagues, tenants and landlords.
The role requires an organised individual, who thrives in a multifaceted and client-serving role. Responsibilities include preparing legal documentation, data management through to overseeing Facility Management work, building relationships with external brokers as well as handling conflict resolution. We are seeking a professional, who is looking for a career path with a global company.
Key Responsibilities
Leasing Support
- Ensuring vacancy schedules & marketing material are regularly sent out to broker panel, in addition to updating relevant portals & listings with vacancies
- Building and maintaining relationships with brokers, market research and competitive benchmarking
- Maintaining a schedule of leasing transactions, viewings & follow up
- Supporting CPMs to carry out viewings as and when required.
Leases and Tenants
- Support CPMs in drafting & issuing legal documents, such as leases, surrenders, renewals & heads of terms. Keeping track of any documentation issued to landlords, tenants, suppliers and contractors
- Preparing unit handover for the tenant, collection of keys, access cards and other formalities
- Maintaining the central filing system for all tenant lease documentation
- Requesting and maintaining up to date tenant insurance policies and all other relevant documents
- Preparing correspondence relating to Municipality / Tawtheeq, including new leases & terminations
- Preparing required documentation for tenants to connect / disconnect utilities and to keep records
- Supporting CPMs in chasing lease contract obligations and issuing relevant notices.
Day to Day Management Support
- Managing all car park queries and allocations, including; new spaces, cancellations and transfers
- Support in preparing the monthly report (ensuring that all parties provide required documentation)
- Covering property management office at relevant assets in CPM absence (when required)
- Accompany the CPM in property walk throughs, inspections and documenting
- Supporting the CPM in daily procurement activities for the CPM office
- Managing the petty cash, record expenses for the monthly budget review
- Keys & access cards’ management, as well as managing front desk team
- Assisting in organizing any events within the commercial project
- Support and maintain a clear data management library for all building documents and assets (according to the projects PMAs obligations).
FM Activities Management
- Supporting in monitoring & assessing FM service provider performance through the contractor KPI
- Attend FM weekly meeting and ensure FM and HSE reports are received on time
- Ensure that FM service provider issues incident reports in a timely manner, to be shared with CPM
- Check that the FM service provider & contactors works as per HSE procedures
- Checking FM attendance is as per their signed agreement. Assisting in the building fire drill.
Skills, Knowledge and Experience
- Excellent communication (oral and written) skills, to a high level of business professional standard
- Fluency in Arabic language (oral and written) would be advantageous
- Ability to work on own initiative and to have a proactive, positive approach
- Well-developed interpersonal and presentation skills
- A drive to deliver the highest standards of customer service, experienced in conflict resolution
- Ability to establish, maintain and improve broker, tenant and client relationships
- Willingness to work as a team member and flexible in accepting new responsibilities
- Computer literate with proficiency in Microsoft Office i.e., Word, PowerPoint and advanced Excel
- Proficiency in property management software packages preferable (Yardi and Tramps)
- Good knowledge of Abu Dhabi Rental Law, VAT, Municipality, Tawtheeq, Legal processes for rental dispute and other local regulations for commercial property
- Semi-qualified/studying a professional qualification to support CPM career
- Residing in Abu Dhabi, holding a valid UAE driving license and car
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