Latest Job Vacancies: Field Service Engineer, Suez Water Technologies & Solutions, Oman

Essential Responsibilities

The Field Services Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

· Provide general technical direction and assistance to the customer in the operation, maintenance, troubleshooting, repair, logistic support, and installation of SUEZ products

· Provide onsite interpretation of data and technical instruction

· Manage service contracts, from scheduling and execution to invoicing and collection

· Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends

· Provide technical assistance through onsite guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions

· Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports

· Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support

· Assist customer in scheduling maintenance and workload

· Assure that equipment and parts meet established schedules

· Review reported malfunctions and identify / analyze any undesirable trends

· Make recommendations on findings

· Review effectiveness of maintenance actions in order to identify training needs

· Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

· Assist the Sales team in driving growth in Services and After Market Sales and lead opportunities

· Be responsible for long term plant operation and O&M contract management

Bachelor's degree in Engineering/Chemical Eng/ is preferred or from an accredited university or college

Experience in a field service, commissioning & installation.
Experience in O&M contracts
Arabic speaker is an asset

Desired Characteristics

Strong oral and written communication skills
Strong interpersonal skills
Proven analytical and quality improvement ability
Able to interface at all levels of the organization both internally and externally
Good hands on experience and a desire to learn and grow